Effective communication is the glue that holds the project together, and managing stakeholders is arguably the greatest challenge a project manager faces. Learn your individual communications style and how it compares to others. Explore your own Emotional Intelligence. Discover how to effectively build, develop and manage a team. You’ll also learn how to “manage up” and successfully influence difficult stakeholders. Price includes an I Speak questionnaire and manual. PDUs: 15

RECOMMENDED TEXTBOOKS (available through Amazon)

• The PMBOK® Guide - 8th Edition, Project Management Institute, Inc., 2025, ISBN-13: 978-1628258295
• The Project Manager’s Playbook, Dan Yeomans, 2025, eBook ISBN:9798317821692, Paperback ISBN:9798317821685

This is the first required course in the Project Management Certificate Part B (4 Class Series) and the fourth required course in the Project Management Certificate.

For complete details about our Project Management Certificate Program, visit our Project Management Certificate overview.

PMBOK® is a registered mark of the Project Management Institute, Inc.