You may register online below, or for further assistance please email ce@greenriver.edu or call 253-333-6030.
Discover the keys for effectively managing your employees. In this online program, find out how to create clear expectations, engage and motivate employees and increase your effectiveness through use of the DiSC personality profile (included). Expand your collaborative skills, and create a collaborative management action plan for execution. Discover what motivates each generation at work, what incentives they respond to and what messages they value. You will also identify practical ways for managing Boomers, Gen Xers, and Gen Yers in the workplace.
THE PROGRAM
The Management Certificate is offered through our partner, UGotClass. It is composed of three, month-long courses:
1. Management Boot Camp – 1 month
Fundamentals of Management
- How to determine, set, and communicate job expectations
- Linking employee behaviors to performance
- Describing performance expectations
- Increasing employee commitment and pride and evaluate performance
Employee Engagement
- Motivating and engaging employees to get the job done
- Tools and techniques to increase employee buy-in and commitment
- How to communicate with employees and get them involved and engaged in their own performance evaluations
Increasing your Success Part 1
- Enhancing your ability to manage effectively
- In-depth analysis of the behaviors of your style
Increasing your Success Part 2
- Behaviors that inhibit your ability to manage effectively
- Advanced analysis of the behaviors of your management style
2. Collaborative Management - 1 month
Principles of collaboration in management
- Defining principles of collaboration
- Emotions, self-mastery and collaboration
- Redirecting teams and group collaboration
- Conflict management and facilitation
Relationship building
- Building relationships fundamentals
- Renegotiating failed relationships
- Managing collaborative potentials
Strategies to tap into group collaborative potential
- Harnessing collaborative energy
- Responsible communication
- Managing collaboration for performance
Your action plan for collaborative management
- Setting your management goals
- Identify and utilize collaborative resources
- Creating a collaborative management action plan
3. Managing Generations in the Workplace - 1 month
What makes these generations different
- The transition from the Industrial Age to the Internet Age
- How society shapes us
- Who are the Boomers?
- Who are Xers?
- Who is Gen Y?
Evolving standards of hard work and success
- Knowledge work and the value of time
- Time as key to profitability
- The focus on outcomes
- The problem with meetings
- A new type of leadership
What motivates generations at work
- Monetary and non-monetary rewards
- Key role of the “boss”
- A balanced life
- Lateral career moves
- Second careers
- Supporting social causes
- Retirement reservations
Work styles and technology
- Customizing work styles and processes
- Peak work time and place
- A new role for technology and work
- Working collaboratively
- Modern recruitment
HOW IT WORKS
An invitation into the online classroom will be emailed to you the Wednesday before the class begins. The subject of the email invitation will be "Lern – Classroom Invitation". Please click to accept the invitation, and from there you will create a password and will be able to access the classroom. If you haven't received an invitation by the Thursday before the course begins, please forward your confirmation email to info@ugotclass.org, and a staff member will resend your invitation.
Once inside the online classroom, here's what you can expect.
Participate When You Want
The online classroom is open 24 hours a day, seven days a week. There are no live real-time requirements or meetings. For the best learning, participants should log into the course on 2-3 different days of the week.
What You Will Do
Each course is composed of several units. For each unit, you will:
- Access the online readings
- Listen to the audio presentation for the unit and view the slides
- Take a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
The content (readings, audio lectures, slides) and self-quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Discussion
The discussion for each unit lasts one week. All comments are made in writing and can be made at any time, day or night. Your instructor will log into the discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants. We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.
COMPLETION REQUIREMENTS
1. Make at least one comment every week in the discussion.
- The comment should show thought and be more substantive than just “Yes, I agree.” There is no length required for comments.
- Replies to other comments and responses to other participants count as comments (in most cases your instructor values replies and responses as comments).
- Questions and online discussion facilitative comments also count as long as there is some thought to them.
2. Take the self-quiz at the end of every unit.
- You must score 80% or higher.
- You may retake any self-quiz as often as you need to get to the 80% score.
Completion Timeline
RECOGNITION
A pdf Certificate of Completion is issued by UGotClass at the end of the program.
HELP
Once the program has started, please direct all questions to info@ugotclass.org
- The requirements should be completed by the last day of the course.
- Individual instructors may extend the deadline upon request.
- If, for any reason, you are not able to complete the requirements during the course, UGotClass will provide you with their Course Transfer Option. The course Transfer Option allows you to retake any or all of the same UGotClass online course at a future offering within the next 12 months at no extra cost.
