Continuing Ed Course Catalog
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Professional Development
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Essential Workplace Skills (EWS)
Essential Workplace Skills for front-line employees
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Full Essential Workplace Skills Series. Receive $10 off each course when you sign up for all 6 modules! Please call our office to receive a discount for taking 5 out of the 6 classes.
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Fee: $300.00
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Instructor: Jennifer Keith, Carol Burrell
Capacity Remaining: 72
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Dates: 9/16/2021 - 12/9/2021
Times: 8:00 AM - 12:00 PM
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Sessions: 6
Days: Th
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Building: WDC
Room: WDC 1402 Classroom
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Organizations value individuals who make thoughtful decisions and set intentional goals. In this session, consider a 6-step process for making better work decisions. Practice goal writing and be ready to implement an action plan for growth and advancement. By understanding the concepts of habit change and influence, you will take greater ownership of your goals. Walk away knowing how to make your goals both personally and professionally worthwhile.
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Fee: $60.00
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Instructor: Carol Burrell
Capacity Remaining: 18
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Dates: 11/10/2021 - 11/10/2021
Times: 8:00 AM - 12:00 PM
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Sessions: 1
Days: W
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Building: HCCP
Room: HCCP 220 Classroom
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This class takes place at HCC Pontiac: 211 E Madision St, Ste #2, Pontiac, IL 61764.
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Inclusive and cross-generational workplaces are today’s professional norm. In this session, assess your customer-centricity and learn how to maintain and improve trust. Expand communication skills, including use of technology, to serve internal and external customers equally well. Learn recovery steps that rebuild customer loyalty. Leave ready to provide professional customer-service excellence regardless of title or industry.
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Fee: $60.00
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Instructor: Jennifer Keith
Capacity Remaining: 2
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Dates: 11/4/2021 - 11/4/2021
Times: 8:00 AM - 12:00 PM
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Sessions: 1
Days: Th
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Building: WDC
Room: WDC 1402 Classroom
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Stressors at work create opportunities to rethink our responses and habits. In this session, identify challenges in your professional life and what contributes to them. Adopt strategies such as a proactive mindset and what-if thinking to anticipate problems before they arise. Grow your emotional intelligence to improve encounters with peers, supervisors, and customers. Explore how attending to your whole self affects your professionalism and career path. Leave with an action plan that promotes resilience in the face of workplace demands.
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Fee: $60.00
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Instructor: Jennifer Keith
Capacity Remaining: 4
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Dates: 11/18/2021 - 11/18/2021
Times: 8:00 AM - 12:00 PM
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Sessions: 1
Days: Th
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Building: WDC
Room: WDC 1402 Classroom
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Equity, diversity, and inclusion are among today’s most critical commitments for employers and employees alike. In this session, learn how top-ranked organizations put those commitments into action in order to do likewise. Explore how to approach and improve interactions with others, so they feel involved and respected. Walk away with a plan to address implicit bias and contribute to an inclusive, high-performing workplace.
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Fee: $60.00
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Instructor: Carol Burrell
Capacity Remaining: 4
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Dates: 12/9/2021 - 12/9/2021
Times: 8:00 AM - 12:00 PM
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Sessions: 1
Days: Th
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Building: WDC
Room: WDC 1402 Classroom
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