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Course Catalog > Crash Investigation

Interviewing Techniques for the Traffic Crash Investigator   

While investigators have been obtaining information from people involved in traffic crashes, few investigators have successfully “interviewed” people involved in such collisions. We will show you how to apply proven techniques for interviews and interrogations in order to achieve a successful prosecution of the person or persons determined to be at fault in the collision.

The course is designed to help guide you through the interview and/or interrogation process and help you obtain accurate information from the drivers, occupants, pedestrians and other witnesses to the traffic collision.

Topics Include

  • Analysis of the interview process
  • The role of the interviewer
  • Developing a systematic approach to the interview
  • Developing questions for drivers, occupants, pedestrians and witnesses
  • Placing the interviewee at ease
  • Why the interviewer needs to be a good listener
  • Maintaining control of the interview
  • Safeguarding against police misconduct in the interview process
  • Checking for non-verbal responses (body language)
  • Ending the interview correctly


Law enforcement and private traffic crash investigators, claims adjusters, engineers, attorneys, safety officers, military investigative personnel

Course Length

40 hours

ACTAR Information

IPTM's Interviewing Techniques for the Traffic Crash Investigator course is eligible for 40 ACTAR CEUs.




Schedule Changes

This schedule is subject to change without notice. If you have not received an official confirmation email prior to the first day of class, please contact us at (904) 620-4786 or before traveling or making airline reservations.

Registration and Fees

Full payment must accompany all registrations. You may register online and pay with your Visa, MasterCard, Discover or American Express credit card, or you may download a Registration Form and mail it to IPTM with a check.

Cancellation/Refund Policy

Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Materials may be returned to IPTM in their original condition at the student's expense. Once IPTM has received and inspected them, the refund will be processed.

Due to the automated format of online independent study courses and Videos on Demand (VoDs), no refunds or substitutions can be made after registration.

Course Confirmations

A minimum number of registrations must be received for an in-person class to run as scheduled. When the minimum criterion has been met, written confirmation will be emailed to you. Please do not travel or make airline reservations until you receive written notification confirming that the course will run as scheduled.

Transportation and Lodging

Most locations are served by several major airlines. Ground transportation, food and lodging are the responsibility of the student. Special rates have been negotiated at select hotels in Jacksonville for IPTM students. For more information, please visit our Locations/Lodging page or call us at (904) 620-4786.