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Course Catalog

Establishing a Law Enforcement Mental Health Response Unit  

Designed to address the increase in calls for service involving persons with a mental illness or those who may be in emotional crisis, a Law Enforcement Mental Health Response Unit fills the gap between police officers and community mental health services. This specialized unit connects people in crisis with the care they need, reducing mental health crisis-related arrests, repeat calls for service and the risk of tragic outcomes.

You will learn how to plan, develop and implement a street level Mental Health Response Unit at your agency. We will introduce you to the different types of programs, review their successes and setbacks, and explore ways to customize the program to meet your specific needs. We will discuss strategies for obtaining your agency and community’s support, how to assess your community’s mental health resources, and how data research and analysis can assist with funding.

Establishing a Law Enforcement Mental Health Response Unit is quickly becoming an expectation within communities. This course will help you create a blueprint to research, develop and implement a program at your agency.

Topics Include

  • How to conduct community and agency needs assessment to determine the community commitment and the level of direct response capabilities of your agency
  • Determine manpower allocation needs for the unit and strategies to identify and recruit officers to staff the new unit
  • Establish policies and procedures for managing the unit and develop a response protocol
  • Create a budget and identify potential outside agency funding for staffing on-site healthcare professionals


Sworn and non-sworn personnel who are involved in the development of departmental programs. Whether you are a program developer, administrator or service provider, we believe this program will assist you in developing a customized program to meet the needs and expectations of your community.

Course Length

16 hours

About Your Instructor

Sgt. Jamie Sipes is a 23-year veteran of law enforcement, having spent the last 18 with the St. Paul Police Department (SPPD). As a committed partner in encouraging and supporting the mental health and wellness needs of their community, the SPPD sought an innovative approach to address the increased number of service calls for persons experiencing a mental health crisis. In 2017, Sgt. Sipes was selected to research, develop and implement a specialized unit to conduct proactive and reactive services citywide, connecting citizens in need with available community services. The Mental Health Unit at SPPD formally launched in early 2018 and has quickly become a model program for this new hybrid approach to mental health crisis calls. The unit has grown to four officers and two social workers. Statistics only show part of his success; the salaries of the social workers are paid for by community partners.

In addition to his responsibilities as the Mental Health Unit Coordinator, Sgt. Sipes is also a member of the Crisis Negotiation Team and co-lead instructor of the SPPD Crisis Intervention Team (CIT) training program. He has also designed an enhanced CIT program to advance officers’ knowledge and understanding of mental health, wellness and illness.

This course is not eligible for certificate discounts.






Schedule Changes

This schedule is subject to change without notice. If you have not received an official confirmation email prior to the first day of class, please contact us at (904) 620-4786 or before traveling or making airline reservations.

Registration and Fees

Full payment must accompany all registrations. You may register online and pay with your Visa, MasterCard, Discover or American Express credit card, or you may download a Registration Form and mail it to IPTM with a check.

Cancellation/Refund Policy

Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Materials may be returned to IPTM in their original condition at the student's expense. Once IPTM has received and inspected them, the refund will be processed.

Due to the automated format of online independent study courses and Videos on Demand (VoDs), no refunds or substitutions can be made after registration.

Course Confirmations

A minimum number of registrations must be received for an in-person class to run as scheduled. When the minimum criterion has been met, written confirmation will be emailed to you. Please do not travel or make airline reservations until you receive written notification confirming that the course will run as scheduled.

Transportation and Lodging

Most locations are served by several major airlines. Ground transportation, food and lodging are the responsibility of the student. Special rates have been negotiated at select hotels in Jacksonville for IPTM students. For more information, please visit our Locations/Lodging page or call us at (904) 620-4786.