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Course Catalog > Leadership and Management

First Line Supervision (Online)   

This is an independent study, self-paced course.

This innovative and comprehensive online program is designed to equip aspiring and current first-line supervisors with the essential knowledge, skills, and leadership insight you need to excel in your role within the law enforcement community.

You will engage in a dynamic learning environment where you delve into the core competencies and challenges first-line supervisors face and engage in practical exercises designed to foster a well-rounded understanding of supervisor responsibilities and effective leadership strategies.

If you are seeking to transition into a supervisory position or are a first-line supervisor wishing to enhance your capabilities and achieve peak performance in your role, this course is for you.

To successfully complete the course, you must demonstrate an understanding of the course material through written discussions and a final project.

Topics Include

  • Effective leadership, communication, and decision-making
  • Conflict resolution
  • Employee motivation to enhance performance and morale
  • Performance evaluation and feedback
  • Community relations
  • Legal and ethical considerations
  • Critical incident response


Sworn and non-sworn members of public safety organizations that are or wish to become line supervisors.

This course is restricted to active sworn and non-sworn law enforcement personnel.

Course Length

40 hours

Online Details

Online environment: This is an independent study, self-paced course. Although there are no specific times that you must be online, you will be required to complete assignments by the deadlines posted within the course. Instructors are available to answer your questions during each module via the help forum.

The course must be completed within 30 days upon registration. Once the 30-day period has ended, you will no longer have access.

Computer requirements: You will complete the course entirely online. A dependable broadband internet connection with a Windows or Mac computer and Adobe Acrobat Reader (free download) are required.

This course is not eligible for certificate discounts.



Schedule Changes

This schedule is subject to change without notice. If you have not received an official confirmation email prior to the first day of class, please contact us at (904) 620-4786 or before traveling or making airline reservations.

Registration and Fees

Full payment must accompany all registrations. You may register online and pay with your Visa, MasterCard, Discover or American Express credit card, or you may download a Registration Form and mail it to IPTM with a check.

Cancellation/Refund Policy

Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Materials may be returned to IPTM in their original condition at the student's expense. Once IPTM has received and inspected them, the refund will be processed.

Due to the automated format of online independent study courses and Videos on Demand (VoDs), no refunds or substitutions can be made after registration.

Course Confirmations

A minimum number of registrations must be received for an in-person class to run as scheduled. When the minimum criterion has been met, written confirmation will be emailed to you. Please do not travel or make airline reservations until you receive written notification confirming that the course will run as scheduled.

Transportation and Lodging

Most locations are served by several major airlines. Transportation, food and lodging are the responsibility of the student. For information on training locations, please visit our Locations page or call us at (904) 620-4786. For courses in Jacksonville, the University of North Florida maintains a list of area hotels on the Campus Travel Management page.

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