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Course Catalog > Crisis Programs

Crisis Hostage Negotiations - Level III  


The third in a series of three progressive courses, IPTM’s Crisis Hostage Negotiations – Level III prepares you for the most complex and challenging aspects of crisis negotiation – leading crisis negotiation teams and managing crisis incidents. We will take you from policy development to recruiting, selecting, and training crisis negotiators to media management and managing legal risk.

We will begin by taking an in-depth look at policy development for crisis negotiation teams and address a number of related issues including responsibilities, procedures, training, and critical liabilities. Inasmuch as selecting the right personnel to serve on a negotiation team may be the most important decision a team makes, we will discuss the core competencies of effective crisis negotiators and methods for their selection.

Negotiating a crisis incident involving a fellow officer is among the most complex threats facing a law enforcement agency. You will learn about police socialization and the evolution of a crisis including pre-incident indicators and high risk factors.

In a continued discussion of abnormal psychology, you will learn how to recognize Post Traumatic Stress Disorder and techniques for negotiating with a PTSD-effected subject, specifically as it relates to combat veterans in crisis.

We will select a contemporary topic for presentation, highlighting the most current trends, technology and techniques.

In keeping with the advanced nature of this course, students will plan, facilitate, and evaluate a culminating scenario-driven practical exercise. Your individual performance will be carefully evaluated and in-depth feedback will be provided during a comprehensive after-action debriefing. You will also participate as a member of a small group responsible for developing and presenting projects in one of five topic areas:case study preparation, team selection, training facilitation, scenario writing or policy development.

Topics Include

  • Pre-incident planning for team leaders
  • Recruiting, selecting, and retaining crisis negotiators
  • Planning, selecting and evaluating scenario-driven training
  • Media management
  • Negotiating with fellow officers
  • Legal update
  • Contemporary issues in negotiation
  • Negotiating with returning veterans


Sworn members of law enforcement and corrections, hostage negotiators, patrol officers, military investigative personnel, non-law enforcement members of a crisis negotiation team, mental health professionals and clergy members supporting law enforcement activities

Course Length

40 hours


You must have successfully completed IPTM’s 40-hour Crisis Hostage Negotiations – Level I and the 40-hour Crisis Hostage Negotiations – Level II courses, or their equivalents. Requests for equivalency exceptions must be submitted and approved by IPTM. This class is not open to students who have not had previous negotiation training.


Class may end later than 5 p.m. on Wednesday and Thursday. Students with schedule conflicts must coordinate with instructors on the first day of class.

This course is trained in accordance with guidelines established by the National Council of Negotiation Associations.

(CEH:10-hours Technical Skill; 8-hours Interpersonal Perspectives; 1-hour Legal Studies and 21-hours Skill Development)

Other Courses in the Series

Crisis Hostage Negotiations - Level I
Crisis Hostage Negotiations - Level II

What Our Students Are Saying

  • “I learned a lot in level III. The instructors were very good. Thank you.” – J.O.
  • “The instructors, as usual, have a wealth of knowledge and use it to teach us out of real life experiences.” – R.R.
  • “Wonderful training. Thanks for the opportunity.” – M.S.
  • “Great material. Great spin on scenario compared to Level 1 and 2. – N.W.
  • “Good organization of topics. Scenario design, advanced negotiation topics were a nice challenge on scenario day. Good to see what others can come up with in small groups.” – R.G.
  • “Instructors were very knowledgeable and the best I’ve come in contact with.” – R.M.


Crisis Hostage Negotiations - Level III
    9/10/2018 - 9/14/2018 Jacksonville  Florida    
Class times:  8:00 AM to 5:00 PM Fee: $675.00
Hotel and Location Information:  IPTM - University of North Florida
Adam W. Herbert University Center, 12000 Alumni Drive, Jacksonville, FL  32224