|Leadership: Coaching On The Front Line
This course help leaders to improve in their evolving role and learn to build leadership skills through the use of: Feedback, Communication, Coaching, Improving and Performance.
This course is designed for anyone in a supervisory role, and the direct managers who support them. The managers attend an up-front orientation session where they are familiarized with the structure of the program, and are provided with tips and suggestions for coaching the supervisor through the core session that supervisors will complete.
Supervisors will attend four core sessions designed to increase their leadership skills. Between sessions, participants are asked to apply their skills, on the job, that were discussed in the prior session. The direct managers will meet with their respective supervisors between sessions to coach them in applying the concepts taught in class.