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This course will provide participants the opportunity to enhance and improve their coaching skills in a variety of situations. Several topics will be covered, including the differences between coaching and managing and best practices for establishing coaching relationships. Participants will additionally learn about leader-led coaching models such as GROW and OSKAR and will practice and apply these models by working through practical, real-world scenarios.
This course is appropriate for anyone working in a position of leadership.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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The digital age and the advent of COVID 19 have forced many teams to operate without borders. Managers in today’s world must not only handle accomplishing their defined tasks and meeting their goals, they must now also understand how to oversee employee performance without live observation and face-to-face interaction.
In this online session, managers will receive best practices for managing teams in multiple locations. They will be provided guidance on how to communicate effectively at a distance, how to manage performance at a distance, and how to keep their staff motivated and engaged while performing their job functions outside of the view of management.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Description: This course provides participants with a comprehensive introduction to Generative AI and its applications. It is designed for beginners and aims to familiarize them with different Generative AI platforms (e.g., ChatGPT, DALL-E, Copilot, and others). Participants will learn how to create effective commands and prompts to achieve desired outcomes, understand the limitations and expectations of Generative AI, and explore its practical uses in work and daily life. Through hands-on exercises, they will build the skills necessary to use Generative AI as a reliable tool.
Audience: Beginners and professionals who want to gain hands-on experience with Generative AI tools and platforms. This course is suitable for individuals who are curious about how Generative AI works and how it can be applied in real-life scenarios, both personal and professional. Participants may include students, employees, or leaders interested in leveraging AI for productivity, creativity, and problem-solving.
Prerequisites Basic computer literacy and familiarity with common office software (e.g., spreadsheets, word processors).
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Description: Designed for business leaders, this course is for those who want to learn to effectively leverage AI within their organizations. Participants will set clear objectives for AI integration and develop a functional strategy tailored to their specific business needs. The course covers the complexities of AI in business, including its challenges, opportunities, and best practices, and incorporates the latest research and advancements in AI integration. This course builds on prior AI knowledge and emphasizes creating actionable, personalized strategies under the guidance of the instructor.
Audience: Business leaders, managers, and decision-makers who want to develop a strategic approach to AI integration within their organizations.
Prerequisites: None required. However, completion of the “Intro to AI Basics” or “Generative AI Skills” course is recommended for participants with no prior AI experience.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Description: This course introduces beginners to the fundamentals of Artificial Intelligence (AI). Participants will gain a foundational understanding of AI concepts, its history and evolution, and develop confidence in using this transformative technology through hands-on exercises. The course emphasizes practical learning, allowing participants to explore and interact with user-friendly AI tools and models.
Audience: Beginners with little to no prior experience with Artificial Intelligence. This course is designed for professionals, students, and individuals from diverse industries who are curious about AI and its applications. It is ideal for those looking to build foundational knowledge, develop confidence in using AI tools, and explore how AI can impact their personal or professional lives.
Prerequisites: Basic computer literacy and familiarity with common office software (e.g., spreadsheets, word processors).
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Good teamwork requires more than a group of people who like each other. Good teamwork requires strong, positive leadership, clear direction, and a common goal that the whole team desires to achieve. If you are a leader who desires to improve the current level of performance in your team, this course will give you the tools you need to achieve new levels of success! Topics will include: What it Means to Have a High-Performing Team, Leading High-Performance Teams, Why Teams Fail to Perform, Best Practices for Building High-Performance Teams, Evaluating Team Performance, Drafting Your Performance Improvement Plan of Action
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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This 2-hour program is for front line to mid-level management, team leads, supervisors, shift managers and other leaders not serving in senior level or executive roles. In this program participants will learn:
- The role of trust in work environments
- How to determine if your team lacks trust
- How to build trust on a team with employees and new hires
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Learn how to prepare for your next job interview with tips and strategies to be confident and make a great impression. Learn the top questions employers will ask and insight into the reason behind the question. Gain an understanding of various interview formats, and how to prepare for common situational and behavioral questions. Review the do's and don'ts for a successful job interview. Acquire the skills to leave this session equipped with tools to land your next career.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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This program is a one-day crash course in leading successful organizational change. After this bootcamp in all things organizational change, you’ll leave with a variety of tools and techniques that you can begin using right away. This course also includes a high-level overview of popular approaches to change. We’ll cover everything from diagnosing the need for change (using tools like a SWOT Analysis, OCI, or Force Field Analysis) to choosing the right approach (Kotter, Lewin, and ADKAR, to name a few) and building your change team and communication plan. At the end of the bootcamp, take home digital tools and resources that you are able to use in your own teams and organizations immediately. You don’t need any prior training in change management to benefit from this course – only an opportunity to use what you learn in the future!
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Delivering feedback correctly can be more challenging than it seems. Leaders must balance honesty with sensitivity, ensuring the message is received without causing defensiveness or discouragement. Additionally, they must navigate their own discomfort and potential biases to provide feedback that is fair and impactful. Staff members face similar challenges, with the added pressure of potentially upsetting their managers. In this session, participants will learn the components of effective feedback and practice how to share their opinions effectively, both as leaders and staff.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Managing is challenging enough in person but managing virtually is even more complex. In this session, we will discuss how to communicate effectively as a virtual manager, how to track and manage employee performance, how to identify problems and resolve conflicts and how to build and motivate teams in different locations and time zones without ever leaving the comfort of your own home office.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Corporate America can be tough to navigate under normal circumstances. But with the Coronavirus, consumer demands, and the almost weekly advancements in technology, job stability is becoming a luxury not everyone can look forward to.
How can you maximize the staying power of your team in such a challenging environment?
In this workshop, we will discuss the characteristics of resilient teams and team players and layout the steps you can take to make your team a critical “cog in the wheel”.
Topics include:
- How to establish a strong individual and team brand
- How to build a resilient team
- How to “bulletproof and future proof” your operation
Audience
Anyone in a leadership role or wishing to transition into leadership or management.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Facilitate: to make easier. Business and industry continue to support and embrace teamwork. The question is - how do you support teamwork and the meeting process to ensure that teaming impacts your organization in a positive way? Facilitation skills provides you with the tools to support teams during the various stages of their development, and teaches you effective intervention techniques to keep teams focused and ensure their success.
- Understand the true meaning of facilitation and have the ability to practice facilitation principles with co-participants.
- Be able to clearly differentiate between content and process.
- Learn how to provide meaningful feedback to meeting leaders.
- Learn how to re-start stalled teams.
- Learn how to deal with problem behaviors in effective ways.
- Understand the different facilitator and leadership styles required during different stages of team development.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Feedback isn't criticism! Once people understand that feedback is valuable, usable information, real performance improvement begins. Feedback fundamentals helps participants use feedback to enhance job performance and ensure success. This module emphasizes seeing feedback as objective information about performance that can help you improve the way you work.
- Take advantage of opportunities to gather feedback and enhance their performance.
- Control the amount and quality of the feedback they receive.
- Become more successful by seeking and receiving feedback more effectively.
- Enhance coworkers' performance by providing them with specific feedback.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Guiding Human Performance is a powerful workshop that examines five areas of performance: Resources, Expectations, Consequences, Feedback and Knowledge. Leaders will learn to discern poor performance from poor habits and determine which area they should focus on to improve performance.
- To enhance the participant's skills in evaluating Human Performance.
- To help leaders analyze any weaknesses they have that may impact performance.
- To recognize how to provide specific feedback and information to improve performance.
- To learn how to apply concepts that put individuals in a position to succeed.
- To learn how to quickly evaluate the five areas impacting performance and determine communication strategies for each area.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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The events of 2020 and 2021 have led many companies to implement diversity and inclusion education into their educational platforms. Much of this education is designed to build awareness and understanding, but what are leaders expected to do differently? What does it mean to be an inclusive leader anyway?
In this course managers will be provided with practical actions they can take to incorporate diversity, equity, and inclusion into their corporate work environments. We will discuss the business value of inclusive work environments, the differences between diversity, inclusivity, and equity, best practices of inclusive leaders and how to incorporate diversity, equity, and inclusivity in a virtual work environment.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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This course will provide participants opportunities to enhance and improve their leadership skills. Helping others improve, and improving the organization are main foundations for being a leader. This program will focus on the leadership skills: feedback, communicating, listening, coaching, goals, planning, and evaluating human performance. Participants will become skilled at using several job aids, such as; the human performance model, SPEAK, SBI, GRACE, and the basic coaching model. Audience- This course is designed for anyone in a supervisory role, and the direct manager(s) who support them. The managers attend an up-front orientation session where they are familiarized with the structure of the training, and are provided with tips and suggestions for coaching the supervisor through the core sessions that supervisors will complete.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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This course will provide participants the opportunity to enhance their leadership skills and to expand on the tools and strategies offered in Leadership: Coaching on the Frontline. This leadership series will build on the leader behaviors and skills like Delegation, Empowering and Motivating Others, Training Others, Managing Change and Influencing people. Prerequisite: Leadership: Coaching on the Frontline or leadership experience.
Audience-
This course is designed for anyone successfully completing Leadership: Coaching on the Front Line and the direct managers who support them.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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This program explores how disorientation, a normal reaction to change, can affect individuals and teams. Leaders learn skills for conducting effective change discussions that will minimize the potentially negative effects of change on morale, processes, and productivity.
- Help yourself and others feel more comfortable with and in control of change in the workplace.
- Prepare for and conduct discussions that involve exploring change, introducing change to others, or overcoming others' resistance to change.
- Minimize the negative effect of change on morale, processes, and productivity.
Foster trust, collaboration, and teamwork during times of change.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Most meetings today lack agendas, purpose and results. Leading Successful Meetings focuses on the practical and personal side to effective meetings by covering important administrative aspects of meeting leadership: deciding if a meeting is appropriate, determining who should attend, preparing an agenda, and ensuring follow-up. Participants will learn about two types of feedback and will practice leading meetings as well as give each other feedback.
- Prepare for meetings, including knowing when a meeting is and is not needed.
- Save time by leading fewer, shorter, more efficient meetings.
- Help meeting participants prepare and contribute effectively, and ensure they understand and support meeting results.
- Keep meetings on track and get them back on track if problems occur.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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This two-day course is for supervisors who wish to better understand themselves and others through interpreting and addressing performance problems with individuals and teams. Leaders will develop their problem solving and decision-making skills, along with exploring performance management issues and how to improve employee performance. Conducting effective performance reviews is the culmination of all these activities.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Team leaders, supervisors and other mid-range managers can sometimes suffer from “middle child” syndrome. They do not get the consideration given to individual contributors because they are categorized as leaders. But they do not get the respect, deference, and resources that executives receive, because they are not executives.
So how does one achieve performance goals and juggle the administrative tasks required for middle management success, without the weight of executive authority or direct impact on production?
In this course, we will discuss what it takes to be an effective middle manager and reveal best practices to help you position yourself and your team for success.
Topics will include:
- What it means to be a middle manager
- Positioning your team for success
- Managing for performance
Audience
Supervisors and other managers or team leaders not serving in an executive role.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Is your organization constantly operating in “reaction mode”? Does every project have an uncomfortable sense of urgency that you feel is entirely unnecessary?
In today’s world, simply doing your job as a manager is not enough. You need to demonstrate your team’s ability to truly add value to your organization.
In this class, you will learn how to demonstrate your team’s value, by implementing a sound problem solving approach to the problems that hinder your organization’s growth.
Audience
Anyone in a leadership role or wishing to transition into leadership or management. Any individual looking to advance their career in a business environment.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Emotional intelligence is the ability to recognize, understand, manage, and effectively use one's own emotions to navigate social interactions with empathy and skill. This Course encompasses several key components, including self-awareness, self-regulation, motivation, empathy, and social skills.
Individuals will learn to use emotional intelligence to better equip them handle stress, communicate effectively, build strong relationships, and navigate complex social situations.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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This workshop series is designed to help non-accounting/non-finance people develop a basic understanding of how to read and interpret financial statements - Profit/Loss, Balance Sheet, Statement of Cash Flows. The interactive online series is delivered in six 2-hour sessions consisting of 1) Journal Entry Overview, 2) Understanding Financial Statement Construction, and 3) Business Finance Basics.
Audience: For individuals whose area of expertise is outside of the accounting/finance department.
NOTE - For online class, you must have a webcam along with a microphone & speakers to participate in this class.
To request this course be added to our upcoming offerings or to request a proposal for a contract training,
please contact Maddie Isch at misch0311@kvcc.edu / 269-353-1250.
To see if this class is on our current open enrollment schedule, please click here.
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Corporate Training Catalog