Leadership and Management   

Good teamwork requires more than a group of people who like each other. Good teamwork requires strong, positive leadership, clear direction, and a common goal that the whole team desires to achieve. If you are a leader who desires to improve the current level of performance in your team, this course will give you the tools you need to achieve new levels of success!

Topics will include: What it Means to Have a High-Performing Team; Leading High-Performance Teams; Why Teams Fail to Perform; Best Practices for Building High-Performance Teams; Evaluating Team Performance; Drafting Your Performance Improvement Plan of Action

This course will help leaders to improve in their evolving role and learn to build leadership skills through the use of: Feedback, Communication, Coaching, Improving, and Performance. Designed for anyone in a supervisory role. Supervisors will attend four sessions designed to increase their leadership skills. Between sessions, participants are asked to apply their skills, on the job, that were discussed in the prior session. This program will focus on the leadership skills: feedback, communicating, listening, coaching, goals, planning, and evaluating human performance. Participants will become skilled at using several job aids, such as; the human performance model, SPEAK, SBI, GRACE, and the basic coaching model.

Team leaders, supervisors and other mid-range managers can sometimes suffer from “middle child” syndrome. They do not get the consideration given to individual contributors because they are categorized as leaders.  But they do not get the respect, deference, and resources that executives receive, because they are not executives.   

So how does one achieve performance goals and juggle the administrative tasks required for middle management success, without the weight of executive authority or direct impact on production?  

In this course, we will discuss what it takes to be an effective middle manager and reveal best practices to help you position yourself and your team for success.  

Topics will include:  

• What it means to be a middle manager 

• Positioning your team for success 

• Managing for performance 

Audience: Supervisors and other managers or team leaders not serving in an executive role. 

This 2-hour program is for front line to mid-level management, team leads, supervisors, shift managers and other leaders not serving in senior level or executive roles. In this program participants will learn:

• The role of trust in work environments
• How to determine if your team lacks trust
• How to build trust on a team with employees and new hires

This course will help leaders to improve in their evolving role and learn to build leadership skills through the use of: Feedback, Communication, Coaching, Improving, and Performance. Designed for anyone in a supervisory role. Supervisors will attend four sessions designed to increase their leadership skills. Between sessions, participants are asked to apply their skills, on the job, that were discussed in the prior session. This program will focus on the leadership skills: feedback, communicating, listening, coaching, goals, planning, and evaluating human performance. Participants will become skilled at using several job aids, such as; the human performance model, SPEAK, SBI, GRACE, and the basic coaching model.

The Essentials of Project Management class is all about giving you the tools you need to successfully manage projects in any environment. Over two days, you'll learn how to plan, execute, and close projects effectively while managing risks and keeping stakeholders engaged. The course covers key topics like work breakdown structures, risk management, and critical path analysis, helping you understand how to navigate the challenges every project brings. This hands-on workshop isn’t just theory. It’s packed with practical techniques you can apply right away. Whether you're a project manager, team lead, or just someone who wants to sharpen their skills, this course has something for you. It’s concise, practical, and even fun, with experienced instructors who know their stuff. Plus, you'll earn 14 contact hours toward PMP certification or PDUs if you're already certified.

The PMP Exam Preparation workshop is designed to help you pass the PMP® or CAPM® certification exam with confidence. In this one-day course, you’ll learn how to prepare effectively, find the best practice questions, and break down exam questions to select the right answers. The course also highlights key lessons from the PMBOK® Guide and the Exam Content Outline so you know exactly what to focus on. Led by PMP-certified instructors with real-world experience, this workshop gives you the tools to succeed without wasting time. It’s practical, concise, and aligned with the latest exam standards. Plus, you’ll earn 35 contact hours toward your certification requirements.

IMPORTANT: If you are registering for the exam Prep, do not register for the Essentials of Project Management course OR the Advanced Essentials of Project Management course. They are both included in this course. 

The Advanced Project Management workshop is designed for professionals who want to take their project management skills to the next level. Over two days, you’ll learn how to prioritize the right projects, manage costs effectively, and build quality into every stage of your projects. The course covers practical topics like stakeholder management, conflict resolution, and procurement practices, along with advanced tools such as earned value analysis and negotiation techniques.

This hands-on workshop is led by PMP-certified instructors with real-world experience. Whether you’re managing high-stakes projects or just sharpening your skills, you’ll leave with strategies and tools you can apply immediately. Plus, the course qualifies for 14 contact hours toward PMP certification or PDUs if you’re already certified.

 

Prerequisites: Essentials of Project Management or equivalent foundational knowledge

Certification Affiliations: Project Management Professional (PMP) and Certified Associate in Project Management (CAPM).

Team leaders, supervisors and other mid-range managers can sometimes suffer from “middle child” syndrome. They do not get the consideration given to individual contributors because they are categorized as leaders.  But they do not get the respect, deference, and resources that executives receive, because they are not executives.   

So how does one achieve performance goals and juggle the administrative tasks required for middle management success, without the weight of executive authority or direct impact on production?  

In this course, we will discuss what it takes to be an effective middle manager and reveal best practices to help you position yourself and your team for success.  

Topics will include:  

• What it means to be a middle manager 

• Positioning your team for success 

• Managing for performance 

Audience: Supervisors and other managers or team leaders not serving in an executive role. 

The digital age and the advent of COVID 19 have forced many teams to operate without borders. Managers in today’s world must not only handle accomplishing their defined tasks and meeting their goals, they must now also understand how to oversee employee performance without live observation and face-to-face interaction.

In this online session, managers will receive best practices for managing teams in multiple locations. They will be provided guidance on how to communicate effectively at a distance, how to manage performance at a distance, and how to keep their staff motivated and engaged while performing their job functions outside of the view of management.

Team leaders, supervisors and other mid-range managers can sometimes suffer from “middle child” syndrome. They do not get the consideration given to individual contributors because they are categorized as leaders.  But they do not get the respect, deference, and resources that executives receive, because they are not executives.   

So how does one achieve performance goals and juggle the administrative tasks required for middle management success, without the weight of executive authority or direct impact on production?  

In this course, we will discuss what it takes to be an effective middle manager and reveal best practices to help you position yourself and your team for success.  

Topics will include:  

• What it means to be a middle manager 

• Positioning your team for success 

• Managing for performance 

Audience: Supervisors and other managers or team leaders not serving in an executive role.