The Customer Service Professionals (CSP) Program, an eight-week workforce development course, is designed to prepare participants for success in customer-facing roles across various industries.
Developed in partnership with leading organizations, including Alabama Power, Blue Cross and Blue Shield of Alabama, Protective Life, Regions, and Rx Benefits, the program offers a comprehensive curriculum focused on:
- Managing customer service engagement
- Developing efficient problem-solving skills
- Enhancing communication proficiency
- Using effective sales techniques
A completed interest form is required to be considered for admission for the next session and can be submitted online here. The cost of the program is $1,000, but scholarships may be available for qualifying individuals. Spaces are limited. Interested? For information, call (205) 929-3485.
