Skills For Success is our newly refreshed customer service program is designed to help employees bring their best selves to work each day cultivating the mindset, skills, and behaviors that create exceptional experiences for every customer. We’re excited to launch this year’s cohort and hope you’ll join us in building a workplace where service and personal excellence thrive!
Skills For Success is a program designed to strengthen the skills and mindset needed to deliver exceptional service while fostering a positive, collaborative workplace. Through engaging and practical sessions, participants will develop effective workplace communication skills, learn proven strategies for conflict resolution, and build a strong team-oriented attitude that supports cooperation and accountability that drives results.
This class will take place on Thursdays (September-November):
September 17, September 24, October 1, October 8, October 15, October 22, October 29, November 5, November 12, and November 19.