This course is designed to help you prepare to earn your CompTIA A+ credential by passing both required certification exams (220-1101 & 220-1102). Essential exam topics covered include various computer hardware and software aspects, including mobile devices, networking technology, virtualization, cloud computing, security, and operational procedures.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC, Mac, or Chromebook.
• Labs included in this program are not supported on mobile devices (i.e., phones and tablets).

Software Requirements:

• PC: Windows 10 or later.
  • Note: Access to Windows 11 is needed for the optional textbook module "Installing Windows".
  • Note: A Windows environment is required to complete some course assignments.
• Mac: macOS 10.6 or later.
• Chromebook 113 or later
• Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word. To complete your assignments, you may need Microsoft Word 2003 or higher, or an equivalent word-processing program, such as LibreOffice, which is available to download for free.
• Adobe Acrobat Reader. (Software must be installed and fully operational before the course begins.)

Other:

• Email capabilities and access to a personal email account.
• A reliable high-speed Internet connection.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online. The textbook for the A+ course is accessed via links in the course lessons.

• CompTIA A+ Guide to IT Technical Support

Prepare to pass the CompTIA A+ certification exams (220-1101 & 220-1102) to boost your resume and demonstrate your IT competence with a globally recognized credential! Obtaining your CompTIA A+ certification will open doors to entry-level IT jobs such as technical support specialists, help desk technicians, or field service technicians.

Our comprehensive CompTIA A+ course offers a thorough overview of the basic concepts around multiple operating systems, enabling you to efficiently maintain and troubleshoot various operating systems. The CompTIA A+ certification is vendor-neutral and adaptable to different technology platforms, providing a solid foundation to pursue specialized certifications.

You will become equipped with the skills to effectively diagnose and troubleshoot common software, hardware, and connectivity issues. With this employer-desired expertise, you will be an indispensable asset in any organization as you ensure smooth system operations and handle any technical challenges that arise.

This CompTIA A+ certification training also covers network fundamentals, providing you with a solid foundation in networking concepts, protocols, and troubleshooting techniques. This knowledge will enable you to effectively manage network infrastructure, enhance connectivity, and contribute to efficient communication within organizations.

Furthermore, you will gain practical experience in assembling and disassembling multiple computer parts, honing your skills in computer hardware. The in-depth CompTIA A+ training enables you to become proficient in building and maintaining computer systems, giving you a competitive edge in the job market.

Upon successful completion of the lessons and exercises in this bundled CompTIA A+ certification program, you will be well-prepared to take CompTIA's A+ certification exams. You will receive an exam voucher for each certification exam, which covers the cost to sit for the certifying exams upon eligibility.

1. CompTIA A+ Certification Training
   1. Taking a Computer Apart and Putting It Back Together
   2. All About Cases and Motherboards
   3. Supporting Processors and Upgrading Memory
   4. Power Supplies and Troubleshooting Computer Problems
   5. Supporting Hard Drives and Other Storage Devices
   6. Supporting Input/Output Devices
   7. Networking Fundamentals
   8. Network Infrastructure and Cloud Computing
   9. Supporting Mobile Devices
   10. Supporting Printers
   11. The Complex World of IT Professionals
   12. Installing Windows
   13. Maintaining Windows
   14. Troubleshooting Windows After Startup
   15. Troubleshooting Windows Startup
   16. Security Strategies
   17. Securing and Sharing Windows Resources
   18. Mobile Device Security
   19. Network Security and Troubleshooting
   20. Supporting macOS
   21. Linux and Scripting
   22. Preparing for a Certification Exam

What you will learn

• Explore a comprehensive video overview of the CompTIA A+ course
• Master fundamental concepts of multiple operating systems to maintain and support them effectively
• Develop troubleshooting skills for software, hardware, and connectivity issues
• Acquire knowledge of network fundamentals, protocols, and troubleshooting techniques
• Gain in-depth experience in assembling and disassembling computer parts to expand your IT expertise

How you will benefit

• Enhance and ensure your preparation for the CompTIA A+ certification exams (220-1101 and 220-1102)
• Engage with a variety of interactive learning materials, assignments, and assessments that will deepen your understanding and help with exam preparation
• Boost your employability by jump-starting your IT career with a highly respected and recognized certification that demonstrates your proficiency in essential IT skills

Linda Matthews

Linda Matthews has years of experience both in the classroom teaching technical material and in the field solving a myriad of technical issues.

Linda possesses the background to engage deeply with cybersecurity through teaching and intellectual focus. For the past eight years, she has lived with this vast and fascinating body of knowledge. Now, she regularly trains individuals in several of the most popular security courses from CompTIA and Microsoft. CompTIA's Security+ is the foundational course students need to begin an incredible journey into cybersecurity.

Linda has a strong love for teaching and igniting the spark that can set students on a most worthwhile and fulfilling path.

Sara Perrott

Sara Perrott has been working in the information technology field for 20+ years and has devoted the last 10 of those to focusing on cybersecurity. She is a published author and a former college professor, and she is passionate about teaching the next generation of cybersecurity professionals. Sara has a Master of Science in Cybersecurity and Information Assurance from Western Governors University Washington and a Bachelor of Science in Information Systems Security from the University of Phoenix.

Paula Woodall

Paula Woodall began her technical career as a network and computer consultant 30 years ago. She first taught at a local university before taking the CompTIA and Microsoft exams to teach certified courses. Paula has been fortunate to teach these classes worldwide for companies such as HP and Microsoft. Paula enjoys teaching classes regarding computers and networking and talking to students about how their companies put these technologies to work for them.

Justin Burandt

Justin Burandt has built a strong career in information technology (IT) education, holding various leadership and support roles across several universities. As an assistant director at Miami Dade College’s Cybersecurity Center of the Americas, he played a key role in developing the IT training infrastructure and expanding certification programs. Additionally, Justin has mentored over 120 students in Western Governors University’s IT bachelor’s programs. His teaching experience spans both online and in-person, including CompTIA Tech+, A+, and Network+ courses across high school, college, and adult education settings. He has also led IT seminars for various organizations, including governments, financial institutions, and businesses.