Prepare for a career on the front lines of the hospitality industry with this hands-on training designed for those entering or re-entering the workforce. Learn reservation, check-in/check-out, and point-of-sale systems while building skills in communication, problem-solving, and service recovery. Develop the professionalism and confidence to manage high-volume guest interactions with accuracy and courtesy. Aligned with the service standards and expectations of a busy and successful hotel, this training prepares participants to deliver a high-quality guest experience in fast-paced hospitality environments.

This program equips aspiring entrepreneurs and small business owners with the essential skills to launch and manage a business. Participants learn key marketing strategies alongside fundamental accounting practices to promote their offerings and maintain accurate financial records. Topics include branding, digital marketing, budgeting, bookkeeping, and basic financial analysis. Ideal for those starting or strengthening a small business, it offers practical, career-focused training without a degree commitment.