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Product Development: Customer Journey Mapping with Miro   

ABOUT THIS COURSE

By the end of this project, you will be fluent in identifying and analyzing customer journeys for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze these customer journeys. This is an important step for individuals or companies wanting to explore new products or services.

We will practice critically examining customer segments and products structures that affect the business. You will engage in evaluating, through examples and hands-on practice, making decisions on product orientation. Furthermore, you will assess whether to modify or keep the product structure when entering the market. You will be ready to take an entrepreneurial idea through a scientific and logical process, helping you validate your ideas for a new business or service.

Difficulty Level: BEGINNER

Estimated Learning Time:  2 hours

SKILLS YOU WILL GAIN:

Design and Product

Entrepreneurship

Strategy and Operations

INSTRUCTOR

Course Instructor PhotoJasper Albert
Senior Strategy Professional
Products & Business Development

 

  • Product Development: Customer Journey Mapping with Miro
  • Fee: $59.00
 

If you are thinking of taking more than one course, the subscription option may be more beneficial.
After payment, you will receive a separate email, usually within one business day, that will include instructions on how to access the course.


- Single course access (generally 30 days with option to extend if needed)
- 3-month subscription to online learning catalog - $199.00
- 12-month subscription to online learning catalog - $499.00

3-Month Subscription 1-Year Subscription