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Identify UX Opportunities with Service Blueprints in Miro   

ABOUT THIS COURSE

By the end of this project, you will be able to design a service blueprint that serves as a point of shared understanding, informs a smooth service process, and collects quantifiable metrics to identify opportunities for continuous improvements.

To identify UX opportunities with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, context from each step of the customer experience, and business intelligence integrations in the Miro online visual collaboration platform for teamwork.

Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Difficulty Level: INTERMEDIATE

Estimated Learning Time:  2 hours

INSTRUCTOR

Course Instructor PhotoTricia Bagley
Data Scientist
Freedom Learning Group

 

  • Identify UX Opportunities with Service Blueprints in Miro
  • Fee: $59.00
 

If you are thinking of taking more than one course, the subscription option may be more beneficial.
After payment, you will receive a separate email, usually within one business day, that will include instructions on how to access the course.


- Single course access (generally 30 days with option to extend if needed)
- 3-month subscription to online learning catalog - $199.00
- 12-month subscription to online learning catalog - $499.00

3-Month Subscription 1-Year Subscription