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Identify UX Opportunities with Service Blueprints in Miro   

ABOUT THIS COURSE

By the end of this project, you will be able to design a service blueprint that serves as a point of shared understanding, informs a smooth service process, and collects quantifiable metrics to identify opportunities for continuous improvements.

To identify UX opportunities with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, context from each step of the customer experience, and business intelligence integrations in the Miro online visual collaboration platform for teamwork.

Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Difficulty Level: INTERMEDIATE

Estimated Learning Time:  2 hours

INSTRUCTOR

Course Instructor PhotoTricia Bagley
Data Scientist
Freedom Learning Group

 
  • Identify UX Opportunities with Service Blueprints in Miro
  • Fee: $59.00
    Item Number: 2021CSR88201
    Dates: 7/1/2021 - 6/30/2023
    Times: 12:00 AM - 12:00 AM
    Days:
    Sessions: 0
    Building:
    Room:
    Instructor: Professional Development
    REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
 

  • Identify UX Opportunities with Service Blueprints in Miro
  • Fee: $59.00
    Item Number: 2022CSR88201
    Dates: 7/1/2022 - 6/30/2023
    Times: 12:00 AM - 12:00 AM
    Days:
    Sessions: 0
    Building:
    Room:
    Instructor:
    REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.