Sign In  |  View Cart  |    |  Help  |  
 
Print Course information
Email to a friend
Return to Course Catalog

Course Catalog > On Demand Online Learning > Technology

Identify UX Opportunities with Service Blueprints in Miro   

Four people in a meetingABOUT THIS COURSE

By the end of this project, you will be able to design a service blueprint that serves as a point of shared understanding, informs a smooth service process, and collects quantifiable metrics to identify opportunities for continuous improvements.

To identify UX opportunities with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, context from each step of the customer experience, and business intelligence integrations in the Miro online visual collaboration platform for teamwork.

Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Difficulty Level: INTERMEDIATE

Estimated Learning Time:  2 hours

INSTRUCTOR

Course Instructor PhotoTricia Bagley
Data Scientist
Freedom Learning Group

 
  • Identify UX Opportunities with Service Blueprints in Miro
  • Fee: $59.00