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Converting Challenges into Opportunities   


In a very competitive workplace, demonstrating your ability to turn challenges into opportunities is an important to way stand out to hiring managers and to your existing management/leadership. In this course, you will learn how to utilize the knowledge and skills needed to leverage left- and right-brain thinking, analyze problems, spur creativity, and implement innovative ideas for your workplace. Using the power of design thinking and Creative Problem Solving models you will work toward data-driven solutions to workplace challenges. You will engage in an active process of identifying/defining a specific challenge, generating a plan to address the challenge, collecting and analyzing data/information in order to sell your solution to your leadership, implementing your data-driven solution, and evaluating success of the solution.

Course Outcomes:
1. Understand design, out-of-the box, whole brain thinking, Your workplace strengths
2. Apply qualitative and scientific research method for workplace problems, Setting priorities and analyzing for outcomes
3. Apply creative problem solving and creative thinking, using creative techniques to overcome challenges and bring about innovation
4. Create action plan, Learn to implement innovative ideas and present ideas

Please Note: This course is scheduled to close new learner enrollment on November 15th, 2021, and fully close on May 15th, 2022. All graded assignments, including peer reviews, must be completed by May 15th in order to be accepted for Certificate credit.

Difficulty Level: BEGINNER

Estimated Learning Time:  10 hours



Leadership and Management

Research and Design

Problem Solving

Business Analysis

Critical Thinking

Strategy and Operations


Course Instructor PhotoDrew Dougherty

Course Instructor PhotoJosh Shapiro, PhD
Director of Research
UC San Diego Extension

  • Converting Challenges into Opportunities
  • Fee: $59.00

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