Sign In | View Cart | | Help | Search Home Print Course information Email me when offered Return to Course Catalog Course Catalog Workplace Conflict Solutions Certificate - Online In today’s business environment, employers expect employees to have a solid set of interpersonal skills. The ability to solve problems quickly and effectively is a critical interpersonal skill well worth developing. First, find out how to deal with difficult personalities and broach challenging subjects in the workplace. Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease. Understand how to approach the delicate matter of bullying and relational aggression in the workplace. Finally, develop problem solving skills and find out how to recognize problems and deal with them more appropriately. Please note that courses can be found under the sub-category of the following headers: Adult Family Home Arts Computer Enrichment Fitness Food and Wine Home and Garden Language Professional Some Title Alert