Workforce Education Solutions
Training & Development

Sign In   |   View Cart   |     |   Help
Home  
 
Return to Course Catalog

Course Catalog > Communication >

Business Communication

Business Communication

  

 

  • Certificate in Business Communications
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $299.00

    Communicating clearly and concisely in written and oral formats is critical to your professional success. From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this certificate program will help you create presentations and workplace documents that inform and persuade.

    This certificate offers instruction on crafting many of the most common business communication formats: memos, reports, brochures, proposals, presentations, catalogs, and websites. Topics include formal and informal outlining techniques, using email appropriately in an organizational setting, and revising for wordiness, unnecessary phrases, redundancy, and jargon.

    Each of these self-paced courses offer an assortment of interactive exercises, selected readings, and self-assessments that will engage you and help you practice effective business communication.

    Upon successful completion of all courses in this certificate program, you can download and print a Certificate of Completion.

 

  • Communication for Women in Business
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $79.00

    The course will provide a general overview for effective communication at work. Learners will review tips and strategies for communicating with small and large groups, being heard in meetings, projecting confidence, and more—especially as these concepts apply to women. This course also considers communication in the context of public speaking, and discusses the importance of understanding the audience, preparing for a presentation, using visual aids appropriately, and more. Learners will be able to identify criticisms of, and biases toward, women speakers, and the course introduces strategies for how to counteract them.

 

  • Effective Presentations
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $99.00

    The ability to deliver an effective presentation is critical in most job functions. This introductory-level course helps learners organize, structure, and create effective presentations that feature slides as a visual aid. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure.

 

  • Handling Workplace Conflict
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $99.00

    As a manager, you will undoubtedly deal with conflict. And as you look around to figure out who will keep the peace, you might be realizing that person is now you. This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations. It includes video commentary from an expert in the field and presents some fictitious real-world scenarios that allow learners to practice applying the skills and strategies discussed throughout the course.