Workforce Education Solutions
Training & Development

Sign In   |   View Cart   |     |   Help
Home  
 
Return to Course Catalog

Course Catalog > Business >

Other Business

Other Business

  

 

  • A Manager's Guide to Superior Customer Service
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $79.00

    MindEdge's A Manager's Guide to Superior Customer Service explores the art and science of developing a superior customer experience. Customers are vital to any organization and superior customer service can pay large financial dividends.

 

  • Budgeting and Financial Analysis for Small Businesses
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $99.00

    This course will introduce you to the budgeting process and financial analysis. In module one, you will develop your ability to prepare budgets, generate pro forma financial statements, and analyze budget variances. Module two will focus on analyzing the financial position of your business through financial ratio analysis, benchmarking, and break-even analysis.

 

 

 

 

 

  • Creativity & Innovation Toolkit
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $79.00

    Creativity and innovation are not one and the same. Creativity is the generation of new ideas by individuals and teams. Innovation is the process of converting those ideas into new products, business practices, and strategies that create value.

    It's a meaningful distinction because creativity needs to be translated into something concrete for it to generate value. Protecting and nurturing new ideas, and bringing them to fruition, is the basis of innovation. That innovation takes place in and through organizations making it more complex.

    Leaders of organizations of all sizes and types hope to encourage creativity in their employees. Eliciting creative and innovative ideas within a group, team, or organization has become a crucial skill. The ability of leaders to nurture and protect new ideas is vital to the health of the organization.

    Included with your course is a one (1) year complimentary subscription to Fast Company ($19.99 value). Your subscription will start with the current issue. Fast Company publishes 8 issues a year.

     

 

  • Creativity in Teams and Organizations
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $79.00

    Spurring creativity in teams can be very challenging, but could also be the difference between a successful team and an unsuccessful one. This course looks at spurring creativity and innovation in teams and organizations. Drawing on the latest academic thinking, it outlines the key factors for creative teams. Further, the course focuses on tools and techniques designed to yield more productive thinking in collective settings. Participants learn about a number of targeted tools, including brainstorming, Discussion 66, Provocation, and others, to generate fresh thinking in smaller group settings and in their organizations.

 

  • Current Issues Facing Women in Business
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $79.00

    This general awareness course will assess the representation of women in various domains, including sports, politics, education, STEM fields, pink-collar jobs, and managerial positions. We will also review challenges that many working women face, as well as strategies for addressing those challenges both as an individual and from an organizational perspective. The course concludes with a brief review of milestones in the history of women in the workplace and an assessment of some ways that better representation of women can benefit businesses.

 

  • Introduction to Emergency Management in the U.S.
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $199.00

    Emergency management is a critical and expanding field; climate change has increased the extent and frequency of natural disasters, and terrorism is a growing threat. Therefore, emergency managers play an increasingly vital role across the whole community and all levels of government. This course is designed for learners who are studying emergency management for the first time, preparing for a new career or job role in emergency management, or seeking to refresh their knowledge of foundational concepts.

 

 

 

 

 

  • Law for Small Businesses
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $99.00

    Small business owners and entrepreneurs must have a working knowledge of many different fields, including the law. This course covers the basics of business law as it pertains to small businesses, franchises, and entrepreneurial endeavors. The topics considered include legal structures for new ventures, contracts, intellectual property rights, real property, employee rights, tax responsibilities, and product warranties and liabilities. While small business owners should be familiar with these issues, there is no substitute for having qualified legal counsel. The course also explores the relationship between a business and its legal representatives, how to find a small business lawyer, and at what stage legal counsel should be sought.

 

  • Leadership
  • Date: 3/1/2021 - 4/5/2021
    Delivery Method: Online
    Fee: $115.00
 

  • Leadership
  • Date: 3/17/2021 - 5/8/2021
    Delivery Method: Online
    Fee: $115.00
 

 

 

  • Optimizing Operations and Managing Crises
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $79.00

    This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of business operations and crisis management. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

 

  • Quality Management Basics
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $299.00

    This course provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles. The course is self-paced to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.

 

 

 

 

 

 

  • Work-Life Balance for Women in Business
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $79.00

    Everyone finds that their life is unbalanced from time to time. If left unaddressed, that lack of balance can cause stress, decreased productivity, and even health problems. Stereotypes and expectations about what matters to women can exacerbate work-life balance challenges. This course explores the importance of prioritizing things that matter to you, both at work and at home, and introduces techniques that can help individuals and organizations make work-life balance possible.