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Change Management

Change Management

  

 

  • Certificate in Managing Change and Resolving Conflict
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $630.00

    Leaders and managers are often called upon to deal with the challenging impacts of change, to work through disputes with partners and customers, and to resolve conflict within the organization.

    This Certificate in Managing Change and Resolving Conflict covers the key issues and best practices for managers dealing with contentious situations in the workplace. Each of the seven courses in this suite offer examples, videos from practitioners and experts, interactive games, and review questions to ensure mastery of the material.

    The courses present strategies that managers can use to help deal with conflict, with case studies and scenarios that highlight key issues. Courses included in this certificate program are listed at the bottom of this page.

    This program can help both current managers, and those advancing in the management ranks, with the necessary knowledge and skills.

    Upon successful completion of all courses in this certificate program, you can download and print a Certificate of Completion.

 

  • Leading and Managing Change
  • Registration: Open Enrollment
    Delivery Method: Online
    Fee: $79.00

    Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

    This course is based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School. Excerpts of the book are made available via PDF download and no additional purchase is required.