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Successful people in the workplace utilize financial information to aid in effective decision making. This course explains financial concepts and accounting processes used in most businesses and provides practical techniques that increase your effectiveness and career. Understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.

Data analysis is fast becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a new skill set to your portfolio and make a difference in the success of your organization by acquiring data analysis skills. Find out how to perform inquiries useful to your business or organization and learn to communicate results through graphs and text. Courses included in program; Introduction to Data Analysis, Intermediate Data Analysis, and Advanced Data Analysis. 4.8 CEUs

Building your customer service skills has a powerful impact on your career success, as well as success in other areas of your life. Discover the direct relationship between service skills and career achievement. Become skilled at being an exceptional service provider.

Designed for Gen Y (born 1980-1999), this course serves as the first of three in a series addressing the development of Generation Y leadership. Become an effective leader and discover your style of leadership. Learn about task completion, building relationships with subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Conduct a case study analysis of workplace conflicts that requires effective leadership..

Negotiation is a key skill for success in business and everyday life. Understanding negotiation strategies helps clarify what you want, prioritize needs, and ensure you gain what is essential. Learn skills that help others get what they want to improve relationships and increase your success in the future. Learn to plan, implement, and win in the bargaining process. 1.6 CEUs

A business plan is required to secure capital by most funding sources. It also enables you to evaluate many aspects and potential hurdles of your business. This course teaches basics of the entrepreneurial planning process, culminating in the development of an early-stage business plan. By preparing your business concept, building your plan, and evaluating your business for feasibility, you gain knowledge critical for business start-up and development. 1.6 CEUs

Good communication in the workplace is more important than ever, and critical to your career advancement and success. Take back a workable conflict management model, along with successful and practical conflict management strategies, then work with a pro to learn how to improve your negotiation skills. Finally, find out more about yourself and others using personality profiles for better work performance. Courses included in program; Conflict Management, Negotiation: Get What You Want, and Using Personality Profiles for Better Work Performance. 5.6 CEUs

The Project Management Professional (PMP®) Program Project Management Professionals have a firm understanding of the basic competencies involved in management and oversight, including areas such as effective time management, managing multiple projects simultaneously, scope and estimation of project undertaking and devising a detailed project plan alongside project risk and cost analysis. The program includes training and exam preparation for students to become a Project Management Professional (PMP®) as designated by the Project Management Institute (PMI). At the conclusion of this program, students will be able to: Identify the PMI framework, 5 process groups, and 9 bodies of knowledge, Apply project initiation tools and techniques in order to develop a project charter, Develop a flexible and practical project management plan covering the major project lifecycle, Use recommended best practice tools, techniques, and processes to plan for Quality, Human Resources, Communication, Risk, and Procurement, Explain project execution's relationship to integration management, success & techniques, Apply monitoring and control techniques to measure progress and forecast completion, Administer the processes for closing a project and completing project procurement, Apply the Code of Ethics and Professional Conduct to specific situations, Perform the preparation techniques, including identifying knowledge gaps for exam prep 35 hours online.