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Successful people in the workplace utilize financial information to aid in effective decision making. This course explains financial concepts and accounting processes used in most businesses and provides practical techniques that increase your effectiveness and career. Understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. 1.6 CEUs.

Successful people in the workplace utilize financial information to aid in effective decision making. This course explains financial concepts and accounting processes used in most businesses and provides practical techniques that increase your effectiveness and career. Understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. 1.6 CEUs.

Successful people in the workplace utilize financial information to aid in effective decision making. This course explains financial concepts and accounting processes used in most businesses and provides practical techniques that increase your effectiveness and career. Understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. 1.6 CEUs.

This program takes students through the ins and outs of day-to-day office functions as well as the essential knowledge of bookkeeping and overall record keeping relative to successful small business operations. Additionally, this course takes students through all accounting principles and bookkeeping necessities so that they can not only keep accurate books, but understand why and how these records are kept, as well as how these processes and procedures might be improved. A full study of QuickBooks will ensure that students can operate successfully within the most-widely used accounting software application.

 - National Certifications: (not included in the program, you may sit for these exams)
 - National Association of Certified Professional Bookkeepers (NACPB) Bookkeeper Certification Exam
 - National Career Certification Board (NCCB) Certified Administrative Assistant (CAA) Exam
- Intuit QuickBooks Certified User® Exam
 - Microsoft Office Specialist (MOS) Certification Exam

The Entrepreneurship Specialist Program pulls together all of the education and skills necessary for success in starting your own business, or cultivating the entrepreneurial spirit necessary to start a new division in your current role. From drafting the initial business plan to financing your vision and managing your staff, the Entrepreneurship Program covers everything successful entrepreneurs require to start, build, and grow their next venture.

The SHRM Essentials of Human Resources is an introductory course offering a comprehensive overview of the key aspects of HR. It gives participants foundational knowledge and an introduction to behavioral competencies that are essential for business success. This course is ideal for those who are just starting out in the human resources profession, or those who are looking for an effective way to boost their employee management skills.

The Human Resources Professional Program introduces human resources (HR) functions and related elements and activities to students wishing to enter a career in this field or anyone who runs or may start a business of their own. This program will outline for students the roles and responsibilities of members of a typical HR department, educating the staff that make up a particular firm in various corporate policies, rules and/or procedures as well as how their individual role will include HR-related activities, whether officially part of an HR department or not. Students will move through the evolution of HR management through to the modern functions of most HR divisions from the perspective of both management and subordinate employees. Further, students will explore various compensation structures and gain an understanding of the importance of maintaining fair and equitable compensation and benefit programs.

Note: Students will receive a Certificate of Completion upon completion of the course.

For those students looking toward law school or who are interested in the paralegal profession, this program offers an incredibly useful and realistic look into the actual work that lawyers and legal professionals do every day.  Using a problem-solving approach, students will use the tools and techniques introduced to represent a fictional client and provide the clients with legal advice.  Students will learn essential skills of successful lawyers, including researching legal authorities, applying the law to a client’s situation, and communicating that analysis both in writing and verbally. 

This program is designed to provide students with a solid working knowledge of the tools available in law libraries, including both state and federal primary and secondary materials.  Students will find, analyze, and solve problems in the legal world. In addition, students will adapt the research material into legal memoranda, briefs and other useful work product in a competent and ethical manner.

The Public Speaking Expert program helps students to set themselves apart from their peers and colleagues with polished, professional presentation skills that will be tapped by superiors for a variety of presentations, from bringing in prospective clients and ultimately close deals. This valuable program provides students with a basic understanding of public speaking and how to prepare and present a variety of speeches. Good public speaking skills are extremely rare and successful students will absolutely be set apart from their colleagues should they master the sills offered in this program. With particular attention paid to Microsoft PowerPoint presentations, this program will ensure students understand how to enhance a presentation through this medium. Students will receive a certificate of completion upon completion of this program.

Community Colleges of Spokane (CCS) will offer Search Advocate training to organizations who seek to enhance their Diversity, Equity and Inclusion (DEI) efforts in talent acquisition. In this interactive workshop the CCS trainers provide an overview of the forms of bias, their effects on the recruitment process, and strategies to mitigate risk, ensuring a fair and inclusive search. HR practitioners, higher education leaders, staff and faculty interested in evidence-based best practices will come away with applicable tools as search committee members, chairs and consultants.

Building upon participants’ existing knowledge and practice, the Six Sigma Black Belt course will help participants to master advanced statistical analysis tools, identify opportunities with solutions that can be implemented immediately and to deliver measurable results right away in order to increase an organization’s return on investment.  Participants who complete this course will be able to lead Six Sigma projects meant to enhance the capability of both internal and external processes in order to better meet customer expectations. With the comprehensive understanding of process analysis and improvement individuals gain from Six Sigma Black Belt certification, professionals with these skills with makes a significant impact on any organization and be well-positioned for advancement in their chosen fields.

Note: Students will receive a certificate of completion upon completion of this course. Students can choose to sit for the CSSBB National Certification exam but must also meet the following requirements:

Education and National Certifications
• Students should have or be pursuing a high school diploma or GED.
• There are no state approval and/or state requirements associated with this program. 
• National Certification:
 - American Society for Quality (ASQ) Certified Six Sigma Black Belt (CSSBB) Exam
 - NOTE: Six Sigma Black Belt requires 2 completed projects with signed affidavits OR 1 completed project with signed affidavit and 3 years of work experience in one or more areas of the Six Sigma Body of Knowledge.
 - Candidates do NOT need to be a Certified Six Sigma Green Belt.

The Six Sigma Specialist program helps professionals to strengthen organizations by employing the core concepts of Six Sigma geared toward enhanced problem-solving skills with an emphasis on the DMAIC (Define, Measure, Analyze, Improve, and Control) model. The Six Sigma Specialist program presents an overview of the key concepts for the Six Sigma Green Belt Certification exam. Students will explore processes and team management, operational metrics, and key tools and techniques to achieve process excellence. This program is designed to prepare students to sit for the Six Sigma Green Belt Certification exam offered by the American Association for Quality.

Note: Students will receive a certificate of completion upon completion of this course. Students can choose to sit for the CSSGB National Certification exam but must also meet the following requirements:Education and National Certifications
• Students should have or be pursuing a high school diploma or GED.
• There are no state approval and/or state requirements associated with this program. 
• National Certification:
 - American Society for Quality (ASQ) Certified Six Sigma Green Belt (CSSGB) Exam
 - The Six Sigma Green Belt certification requires 3 years of work experience in one or more areas of the Six Sigma Green Belt Body of Knowledge.
 - Work experience must be in a full time, paid role. Paid intern, co-op or any other course work cannot be applied

Successful people in the workplace utilize financial information to aid in effective decision making. This course explains financial concepts and accounting processes used in most businesses and provides practical techniques that increase your effectiveness and career. Understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. 1.6 CEUs.

This program takes students through the ins and outs of day-to-day office functions as well as the essential knowledge of bookkeeping and overall record keeping relative to successful small business operations. Additionally, this course takes students through all accounting principles and bookkeeping necessities so that they can not only keep accurate books, but understand why and how these records are kept, as well as how these processes and procedures might be improved. A full study of QuickBooks will ensure that students can operate successfully within the most-widely used accounting software application.

 - National Certifications: (not included in the program, you may sit for these exams)
 - National Association of Certified Professional Bookkeepers (NACPB) Bookkeeper Certification Exam
 - National Career Certification Board (NCCB) Certified Administrative Assistant (CAA) Exam
- Intuit QuickBooks Certified User® Exam
 - Microsoft Office Specialist (MOS) Certification Exam

Data analysis is fast becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a new skill set to your portfolio and make a difference in the success of your organization by acquiring data analysis skills. Find out how to perform inquiries useful to your business or organization and learn to communicate results through graphs and text. Courses included in program: Introduction to Data Analysis, Intermediate Data Analysis, and Advanced Data Analysis. 4.8 CEUs

Starting a business is something all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur. This course enables you to identify abilities required of successful entrepreneurs and how to acquire them. Learn to develop goals to help establish your business, develop an outline for your plan, and take-away techniques to successfully manage your new business.

The Entrepreneurship Specialist Program pulls together all of the education and skills necessary for success in starting your own business, or cultivating the entrepreneurial spirit necessary to start a new division in your current role. From drafting the initial business plan to financing your vision and managing your staff, the Entrepreneurship Program covers everything successful entrepreneurs require to start, build, and grow their next venture.

The SHRM Essentials of Human Resources is an introductory course offering a comprehensive overview of the key aspects of HR. It gives participants foundational knowledge and an introduction to behavioral competencies that are essential for business success. This course is ideal for those who are just starting out in the human resources profession, or those who are looking for an effective way to boost their employee management skills.

The Human Resources Professional Program introduces human resources (HR) functions and related elements and activities to students wishing to enter a career in this field or anyone who runs or may start a business of their own. This program will outline for students the roles and responsibilities of members of a typical HR department, educating the staff that make up a particular firm in various corporate policies, rules and/or procedures as well as how their individual role will include HR-related activities, whether officially part of an HR department or not. Students will move through the evolution of HR management through to the modern functions of most HR divisions from the perspective of both management and subordinate employees. Further, students will explore various compensation structures and gain an understanding of the importance of maintaining fair and equitable compensation and benefit programs.

Note: Students will receive a Certificate of Completion upon completion of the course.

Building your customer service skills has a powerful impact on your career success, as well as success in other areas of your life. Discover the direct relationship between service skills and career achievement. Become skilled at being an exceptional service provider.

For those students looking toward law school or who are interested in the paralegal profession, this program offers an incredibly useful and realistic look into the actual work that lawyers and legal professionals do every day.  Using a problem-solving approach, students will use the tools and techniques introduced to represent a fictional client and provide the clients with legal advice.  Students will learn essential skills of successful lawyers, including researching legal authorities, applying the law to a client’s situation, and communicating that analysis both in writing and verbally. 

This program is designed to provide students with a solid working knowledge of the tools available in law libraries, including both state and federal primary and secondary materials.  Students will find, analyze, and solve problems in the legal world. In addition, students will adapt the research material into legal memoranda, briefs and other useful work product in a competent and ethical manner.

The Public Speaking Expert program helps students to set themselves apart from their peers and colleagues with polished, professional presentation skills that will be tapped by superiors for a variety of presentations, from bringing in prospective clients and ultimately close deals. This valuable program provides students with a basic understanding of public speaking and how to prepare and present a variety of speeches. Good public speaking skills are extremely rare and successful students will absolutely be set apart from their colleagues should they master the sills offered in this program. With particular attention paid to Microsoft PowerPoint presentations, this program will ensure students understand how to enhance a presentation through this medium. Students will receive a certificate of completion upon completion of this program.

Building upon participants’ existing knowledge and practice, the Six Sigma Black Belt course will help participants to master advanced statistical analysis tools, identify opportunities with solutions that can be implemented immediately and to deliver measurable results right away in order to increase an organization’s return on investment.  Participants who complete this course will be able to lead Six Sigma projects meant to enhance the capability of both internal and external processes in order to better meet customer expectations. With the comprehensive understanding of process analysis and improvement individuals gain from Six Sigma Black Belt certification, professionals with these skills with makes a significant impact on any organization and be well-positioned for advancement in their chosen fields.

Note: Students will receive a certificate of completion upon completion of this course. Students can choose to sit for the CSSBB National Certification exam but must also meet the following requirements:

Education and National Certifications
• Students should have or be pursuing a high school diploma or GED.
• There are no state approval and/or state requirements associated with this program. 
• National Certification:
 - American Society for Quality (ASQ) Certified Six Sigma Black Belt (CSSBB) Exam
 - NOTE: Six Sigma Black Belt requires 2 completed projects with signed affidavits OR 1 completed project with signed affidavit and 3 years of work experience in one or more areas of the Six Sigma Body of Knowledge.
 - Candidates do NOT need to be a Certified Six Sigma Green Belt.

The Six Sigma Specialist program helps professionals to strengthen organizations by employing the core concepts of Six Sigma geared toward enhanced problem-solving skills with an emphasis on the DMAIC (Define, Measure, Analyze, Improve, and Control) model. The Six Sigma Specialist program presents an overview of the key concepts for the Six Sigma Green Belt Certification exam. Students will explore processes and team management, operational metrics, and key tools and techniques to achieve process excellence. This program is designed to prepare students to sit for the Six Sigma Green Belt Certification exam offered by the American Association for Quality.

Note: Students will receive a certificate of completion upon completion of this course. Students can choose to sit for the CSSGB National Certification exam but must also meet the following requirements:Education and National Certifications
• Students should have or be pursuing a high school diploma or GED.
• There are no state approval and/or state requirements associated with this program. 
• National Certification:
 - American Society for Quality (ASQ) Certified Six Sigma Green Belt (CSSGB) Exam
 - The Six Sigma Green Belt certification requires 3 years of work experience in one or more areas of the Six Sigma Green Belt Body of Knowledge.
 - Work experience must be in a full time, paid role. Paid intern, co-op or any other course work cannot be applied

A business plan is required to secure capital by most funding sources. It also enables you to evaluate many aspects and potential hurdles of your business. This course teaches basics of the entrepreneurial planning process, culminating in the development of an early-stage business plan. By preparing your business concept, building your plan, and evaluating your business for feasibility, you gain knowledge critical for business start-up and development. 1.6 CEUs