An introduction to the challenging and ever-changing field of human resources, this overview class will use real-life case studies as a basis for discussing HR’s role and its potential impact on an organization. The class will cover acronyms and jargon used in the profession; the competencies required to be successful as an HR practitioner; an explanation of available HR certifications; and an overview of the HR Certificate program. This course is a recommended prerequisite to attending other HR certification courses.

Outcomes
At the completion of this course, students should know and be able to:

• Identify HR acronyms and jargon
• Define human capital and explain its importance to the organization
• Define and explain the role of HR in the following areas and the challenges in each, including:

  • Strategic Management
  • Workforce Planning and Employment
  • Human Resource Development
  • Total Rewards
  • Employee and Labor Relations
  • Risk Management

• Explain the key competencies needed by HR professionals and why certification is important.
• Discuss current challenges facing HR
• List common ethical issues faced by HR professionals
• Identify industry certifications

Audience
Individuals seeking to enter the field of human resources; non-HR professionals in supervisory roles who have the responsibility for interviewing, training, evaluating, or disciplining employees; and new or experienced managers interested in learning more about efficient employee management skills.