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Courses and Programs > Career Development > Leadership and Management

Creating Psychological Safety Through Conversations    NEW!

Are you putting off important conversations with co-workers because you don’t feel like there is an atmosphere of trust in your organization? This course will teach you how to create the right space for conversations that build trust and improved effectiveness in the workplace. Crucial for teams that want to align their goals and bring out the best in each member. These skills are essential for supervisors and managers that need to have safe and supportive conversations that lead to a more productive and healthy workplace.

This course focuses on building a team culture that is supportive, aware, and connected by helping develop roads to effective communication. Learn how to promote compassionate, inclusive and respectful interactions by exploring the connections between biology and psychology when conversations go well and when they go poorly. Build critical conversation skills to encourage understanding and growth within your team and yourself. Different types of conversations will be explored, including the purpose of each and how they impact trust and safety.

Skills are taught through learning practical, memorable, step-by-step methods that catalyze meaningful, energizing, and effective conversations. You will learn how to transform disagreements into collaborative, strengths-based solutions. Learn how to build consensus and identify pathways forward.

Performance Objectives: Upon completion of this course you should be able to:
  • Approach difficult conversations in the workplace with an open mind and clear set of principles
  • Understand how to view situations from other’s perspectives
  • Gain the ability to share your own perspective in a safe and effective way
  • Learn how to collaboratively align the goals of the team
  • Design agreements that build commitment and action
  • Create safe conversations that bring the team to common understandings

Intended Audience People that work in a team environment. Great for supervisors and managers.


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