Learning Objectives:

• Explore leadership styles
• Establish your own Groundedness practice that positions you to lead your team
• Adapt a coaching style to managing your diverse teams
• Develop skills to hold those difficult conversations

With This Course, You Will:

• Experience greater ease managing diverse teams
• Increase employee retention
• Enhance morale and employee motivation
• Discover greater accountability among your teams

In this conversational style class, participants will engage in learning that includes receiving instruction, coaching on new competencies, and guidance through facilitated role-plays and group discussion exercises. The outcome of this course is to equip supervisors, mid-level managers, and team leaders with the tools they need to lead diverse organizations as they navigate uncertainty and maintain continuous operations while providing premier service to the customers they serve.

This course is built for learner success! Studies show that the impact on learning is increased by 23% when accompanied by coaching. Participation in this course entitles you to two, one-hour, one-on-one coaching sessions (valued at $400), at no additional cost.

* Participants will have access to schedule their coaching directly with the instructors within the 30 days following course completion.

Intended Audience: Supervisors, mid-level managers, and team leaders