This is the recommended third class of the Technical Solutions Delivery Certificate. Finding agile solutions and delivering technology projects can be difficult. It can be especially difficult for non-IT professional to understand how different technological elements work together. This certificate provides you with an overview of the programs and systems commonly used in projects so that you can communicate and collaborate effectively with your project team.

Sometimes technical language can make it difficult to understand the different options and tools for building a website. This class teaches you how the internet works. The class format includes lecture, hands-on exercises, and real world examples.

Performance Objectives: Upon completion of this class, you should be able to:

• Describe how a website is hosted.
• Identify and understand HTML and CSS how they work together.
• Understand what a web server is and how it works.
• Recognize HTML tags and the importance of testing

Intended Audience: This course is ideal for anyone, but especially communications professionals who are engaged in project planning. This class is aimed at non-IT professionals to gain an understanding with the IT world.

Recommended Prerequisite: To be successful in this course, you should be familiar with using personal computers, the mouse and keyboard. You should be able to use Windows to launch and close programs; navigate to information stored on the computer; and manage files and folders.