This is the recommended fourth class of the Technical Solutions Delivery Certificate. Finding agile solutions and delivering technology projects can be difficult. It can be especially difficult for non-IT professional to understand how different technological elements work together. This certificate provides you with an overview of the programs and systems commonly used in projects so that you can communicate and collaborate effectively with your project team.

Engaging in conversations about JavaScript or XML can be difficult if you don't use these languages every day. This class teaches you the basics of XML and JavaScript so that you can work well with your project team. The class format includes lecture, hands-on exercises, and real world examples.

Performance Objectives: Upon completion of this class, you should be able to:

• Describe XML, JavaScript and JSON.
• Determine when each program should be used when working on a project.
• Understand the framework of programming.
• Define Bootstrap and Angular.

Intended Audience: This course is ideal for anyone, but especially communications professionals engaged in project planning. This class equips non-IT professionals with a basic understanding of the IT world.

Recommended Prerequisite: To be successful in this course, you should be familiar with using personal computers, the mouse and keyboard. You should be able to use Windows to launch and close programs, navigate to information stored on the computer, and manage files and folders.