Hospitality   

Unlock your creative potential and become a versatile creative professional with our comprehensive Adobe Certified Professional course, designed to equip you with both software proficiency and certification readiness, enriched with hands-on projects for real-world expertise.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac. Chromebooks are not compatible.

Software Requirements:

• PC: Windows 10 or later.
• Mac: macOS 10.8 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Photoshop (not included in enrollment).
• Adobe Animate (not included in enrollment).
• Adobe Illustrator (not included in enrollment).
• Adobe InDesign (not included in enrollment).
• Adobe Premiere Pro (not included in enrollment).
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

In the fast-paced world of digital media, it is essential to become proficient with Adobe software. Our Adobe Certified Professional course is designed to provide you with comprehensive training in five key tools: Photoshop, Illustrator, InDesign, Premiere Pro, and Animate. For those interested in gaining a graphic design certification, the course also prepares you for these Adobe certification exams.

With a multi-faceted learning approach, you will encounter short explanations and demonstrations, hands-on exercises, video reviews, and quizzes throughout this course. Each module provides you with a comprehensive grasp of the software, from foundational elements to nuanced specifics that may be part of the certification exams.

This Adobe certification course also includes a series of independent projects to choose from that both give you a chance to apply and solidify what you have learned and give you tangible outcomes that can be added to your professional portfolio. For example, you can use Photoshop for branding, InDesign for brochures and reports, Illustrator for logos and posters, Animate for animations and banners, and Premiere Pro for show opening videos.

The hands-on projects serve a dual purpose: they deepen your understanding of each tool and provide you with practical experience that directly translates to workplace scenarios. Whether you are aiming for a career in design, marketing, video production, or any creative field, this Adobe Creative Suite course offers a structured learning path. The course also includes a voucher for the Adobe certification exams, offering you the chance to officially validate your skills.

By the end of this Adobe Creative Suite certification course, you will master Premiere Pro, Photoshop, Illustrator, InDesign, and Animate, becoming a well-rounded creative professional equipped with the tools and experience to excel in the creative industry.

1. Photoshop
   1. Photoshop Crash Course
   2. Selections and Masks
   3. Reconstructing and Retouching
   4. More Layers and Selections
   5. Brushes and Painting
   6. Working in the Design Industry
2. Premiere Pro
   1. Introduction to Premiere Pro
   2. Thinking in Video
   3. Setting Up a Project
   4. Basic Video Editing
   5. Exporting
   6. Clips and Markers
   7. Transitions
   8. Advanced Editing Techniques
   9. Working with Audio
   10. Visual Effects
   11. Color Correction and Grading
   12. Compositing Techniques
   13. Graphics and Titles
   14. Working in the Video Industry
3. Illustrator
   1. The Illustrator Interface
   2. Getting Started
   3. Organizing a Project
   4. Creating Advanced Illustrations
   5. Advanced Management of Shapes
   6. Working with Type
   7. Managing Project Components
   8. Sharing Your Project
   9. Working In the Design Industry
4. InDesign
   1. Crash Course
   2. Creating An Invitation
   3. Creating A Book Chapter
   4. Text
   5. Styles
   6. Images and Colors
   7. Completing Documents
   8. Tables
   9. Preflight And Export
   10. Forms
   11. Working In the Design Industry
5. Animate
   1. Introduction to Animate
   2. Animation Basics
   3. Drawing Tools
   4. Character Design
   5. Advanced Techniques
   6. Working In the Animation Industry

What you will learn

• Gain a comprehensive understanding of key Adobe tools, such as Premiere Pro, Photoshop, Illustrator, InDesign, and Animate
• Acquire foundational and advanced skills in each software, preparing you for potential certification exams
• Complete a series of hands-on, independent projects that allow you to apply your newly acquired skills in real-world scenarios
• Learn how to create various types of digital media, from branding packages and social media campaigns to animated infographics and opening videos for shows
• Understand the principles of design, layout, and animation to enhance your projects' aesthetic and functional aspects

How you will benefit

• Equip yourself with a diverse skill set that opens doors to a rewarding career in the rapidly growing creative and design fields
• Build a robust portfolio through hands-on projects, showcasing your skills to potential employers or clients
• Gain practical experience that prepares you for the challenges you will face in your creative career
• Keep up-to-date with the latest trends, tools, and best practices in the Adobe Creative Suite
• Have the option to validate your skills officially through Adobe certification exams, with a course voucher included

Tracy Berry

Tracy Berry is a dynamic and seasoned instructor, consultant, and graphic designer/programmer with over 30 years of professional experience. Since launching her training career in 1993, Tracy has helped thousands of professionals grow their skills across a wide range of tools and technologies. She has delivered over 1,600 virtual classes for Webucator alone since 2007, making her one of the most experienced online instructors in the industry.

Tracy specializes in Microsoft Office applications (including SharePoint and Project), Adobe Creative Suite, desktop publishing, web design, and productivity and communication skills. She is also the co-author of numerous Webucator courses on Microsoft Office, SharePoint, and Adobe tools.

As a Certified Technical Trainer (CTT), Tracy has led training initiatives for leading organizations such as CVS, Siemens, the U.S. Department of Defense, United States Air Force, The Coca-Cola Company, JPMorgan Chase, AT&T, Library of Congress, Northrop Grumman, Basin Electric, and Merrill Lynch, among many others. Her background also includes extensive experience in graphic design and multimedia development, with hundreds of logos, websites, and marketing pieces produced for clients around the world.

Tracy is known for her engaging, upbeat, and professional teaching style. Students consistently praise her as exceptionally knowledgeable, personable, patient, and well-organized, noting how she brings even technical or dry material to life with clarity and enthusiasm. Her courses are designed to be welcoming, inclusive, and stress-free, helping learners of all backgrounds feel confident, supported, and motivated to engage with the material.

Her deep content expertise is matched by her gift for communication—students frequently cite her as the best instructor they've ever had, appreciating her real-world insights, thoughtful pacing, and readiness to go above and beyond to help each individual succeed.

Habilidades básicas de limpieza te entrenará para una ocupación trabajando como ama de llaves a tiempo completo. This bilingual course will train you for an occupation working as a full time housekeeper.

Requisitos / Requirements:

Requisitos de soporte físico / Hardware Requirements:

• Este curso puede ser tomado en una PC o Mac. / This course can be taken on either a PC or Mac.

Requisitos de software / Software Requirements:

• PC: Windows 8 or newero posterior. / PC: Windows 8 or later.
• Mac: macOS 10.6 o posterior. / Mac: macOS 10.6 or later.
• Navegador: la última versión de Firefox, Chrome o Safari. / Browser: The latest version of Firefox, Chrome, or Safari.
• Adobe Acrobat Reader.
• Cualquier aplicación de procesamiento de textos. / Any word processing application.
• El software debe ser instalado y estar en pleno funcionamiento antes de que comience el curso. / Software must be installed and fully operational before the course begins.

Otro / Other:

• Capacidad de acceso a correo electrónico y acceso a una cuenta de correo electrónico personal. / Email capabilities and access to a personal email account.

Requisitos de material de instrucción / Instructional Material Requirements:

Los materiales de instrucción necesarios para este curso son incluidos en la inscripción y seran disponibles online. Recibirá un DVD/CD que incluye archivos PDF del curso y videos, además cuenta con el vocabulario y las frases en inglés individuales para la profesión. / The instructional materials required for this course are included in enrollment and will be available online. You will receive a DVD/CD that includes PDFs from the course and videos, in addition features the individual English vocabulary and phrases for the profession.

Los estudiantes aprenden todos los aspectos de la capacitación en el hogar desde la limpieza de las habitaciones, superficies y objetos hasta saber qué productos de limpieza usar y qué herramientas se necesitan para realizar el trabajo correctamente. Los estudiantes comprenderán cómo lavar la ropa y cómo hacerlo, y las diversas técnicas para separar, lavar, secar y planchar.

Los estudiantes aprenden sobre la organización del hogar y la administración del tiempo, comenzando con los fundamentos de cómo organizar un cajón, un armario, un armario y una sala. En esta sección, también aprenden cómo administrar su tiempo y crear listas.

Los estudiantes aprenden los principios básicos de la cocina para que estén familiarizados con cocinar una comida básica, poner una mesa y servir. Aprenderán sobre ollas, sartenes y utensilios para cocinar. Aprenderán sobre cubiertos, cristalería, porcelana y cómo colocarlos en una mesa cuando sirvan comidas informales o formales.

Los estudiantes aprenden sobre salud y seguridad cuando trabajan en una casa para que estén preparados para emergencias e incidentes inesperados.

Finalmente, el estudiante que aprenda de Ama de Cas Bilingüe aprenderá a hablar inglés en el trabajo para la profesión de limpieza - vocabulario y frases útiles

You can expect to learn all aspects of developing a career in housekeeping such as the various job titles and description of how to work in these capacities. In this part of the course, you will discover your skills and which ones you need to improve upon. You will learn how to prepare for a job, interview and get hired. You will also learn the important elements of how to maintain professional conduct on the job even up to the point of changing jobs.

You'll learn all aspects of household training from cleaning rooms, surfaces and objects to knowing which cleaning products to use where and what tools are needed to get the job done properly. You'll gain an understanding of laundry and how to do and the various techniques for separating, washing, drying and ironing.

You'll learn about household organization and time management beginning with the fundamentals of how to organize a drawer, cabinet, closet and room. In this section, you'll also learn how to manage your time and create lists.

You'll learn the kitchen basics so that you're familiar with cooking a basic meal, setting a table, and serving. You will learn about pots, pans, and utensils used to cook a meal. You will learn about flatware, glassware, china, and how to place these on a table when serving informal to formal meals.

1. Desarrollo de la carrera / Career Development
   1. Busqueda de / Job Search
   2. La Oferta de / Job Offer
   3. En El Trabajo / On the Job
2. Mantenimiento del hogar / Household Maintenance
   1. Limpieza por habitación / Cleaning by Room
   2. Limpieza por Artîculos / Cleaning by Surfaces and Objects
   3. Lavandería / Laundry
   4. Productos de Limpieza / Cleaning Products
   5. Organización / Organization
   6. Arreglos Florales l / Flower Arrangements
3. Cocina y entretenimiento / Cooking & Entertaining
   1. En la Cocina / In the Kitchen
   2. Cocinando / Cooking
   3. Atender a los Invitados / Entertaining
4. Cuidado de Niños / Basic Childcare
   1. Cuidado Infantíl Básico / Basic Childcare
   2. Salud y Seguridad / Health & Safety
5. Vocabulario y Frases/ Vocabulary/Phrases
   1. Vocabulario y Frases útiles para el Hogar / English / Spanish Practice Vocabulary / Phrases for the home

What you will learn

• Aprender sobre la profesión de limpieza - Desarrollo profesional / Learn about the Housekeeping Profession -Career Development
• Aprender a ser un trabajador doméstico profesional y comunicarse adecuadamente con un empleador / Learn to be a Professional Household Worker and communicate properly with an Employer
• Aprende todo el vocabulario y las frases necesarias que podrìan usarse en el trabajo / Learn all the necessary vocabulary and phrases that would be potentially used on the job
• Aprenda lo que se necesita para trabajar en este campo y cómo administrar una carrera en tareas domésticas / Learn what it takes to work in this field and how to manage a career in housekeeping
• Aprenda los diferentes tìtulos de trabajos: para ayudar a decidir qué trabajo es mejor para el estudiante / Learn the various jobs titles - to help decide which job is best for the student
• Aprende a juntar un currìculum y cómo deberìa verse un portafolio / Learn to put a resume together and what a portfolio should look like
• Aprende a entrevistar con confianza y haz las preguntas correctas / Learn how to interview with confidence and ask the right questions
• Aprenda habilidades de limpieza - Limpieza, Uso del producto, Lavanderìa, Configuración de la mesa y Servicio / Learn Housekeeping Skills - Cleaning, Product Use, Laundry, Table Setting & Serving
• Aprende lo básico en la cocina: cocina básica, cocinando comidas básicas / Learn Basics in the kitchen - Kitchen Essentials, Cooking Basic Meals
• Aprender las habilidades necesarias para que el posible empleador vea que el candidato está bien informado / Learn the necessary skills so the prospective employer sees that the candidate is knowledgeable

How you will benefit

• Al poder comunicarse adecuadamente con los empleadores del hogar / By being able to communicate properly with household employers
• Al aprender una profesión que paga bien y tiene una gran demanda / By learning a profession that pays well and is in great demand
• Entender qué habilidades se necesitan para tener éxito en el campo / By understanding what skills are needed to be successful in the field
• Al ganar la confianza necesaria para manejar entrevistas, elegir el trabajo adecuado y saber lo que se necesita para mantener un trabajo y manejar cualquier problema que pueda surgir / By gaining the necessary confidence to handle interviews, choose the right job and knowing what it takes to maintain a job and handle any issues that may come up
• Aprende y refina las tareas domésticas y las habilidades de niñera en solo 30 minutos al dìa / Learn and refine housekeeping and nanny skills in only 30 minutes a day
• Mejore sus habilidades mientras limpia, prepara la cena, cuida niños o se relaja / Improve their skills while cleaning, making dinner, babysitting, or relaxing
• Practicar habilidades usando situaciones de la vida real / Practice skills using real life situations
• Aprenda palabras, frases y productos relevantes que se pronuncien y recuerden fácilmente / Learn relevant words, phrases, and products that are easily pronounced and recalled
• Mejorar sus perspectivas de carrera / Improve their career prospects

Marta Perrone

Marta Perrone is a graduate of UCLA with a B.A. in Spanish and Linguistics and has over 30 years of experience in the Private Service Industry. She owned and managed a domestic placement agency for 20 of those years while spending the last 10 conducting training seminars, creating training materials and providing personalized in-home manuals and training.

Marta Perrone es una graduada de UCLA con un Bachillerato en Artes en Español y Lingüística y tiene más de 30 años de experiencia en la Industria de Servicios Privados. Ella fue propietaria y administradora de una agencia de colocación doméstica durante 20 de esos años mientras pasaba los últimos 10 conduciendo seminarios de capacitación, creando materiales de capacitación y proporcionando manuales y capacitación personalizados en el hogar.

Basic Housekeeping will train you for a job working as a full charge housekeeper.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online:

• "The Professional Training Guide" by Marta Perrone

The Basic Housekeeping course will teach the necessary skills needed to start or advance a career in housekeeping. You will build a foundational skill set that can be used to work at private residences or hospitality groups like hotels and resorts. You will also learn the important elements of professional conduct, such as creating a resume, interviewing, accepting or rejecting job offers, and more.

This course covers household cleaning techniques, such as proper use of cleaning materials and tools. You will also gain an understanding of laundry, from separating and washing to drying and ironing. You will also learn about organization, time management, and other fundamental aspects of effective housekeeping including kitchen service and basic childcare. Upon completion of the course, you will have a well-rounded and diverse skill set that would make you a valuable addition to any employer.

1. Career Development
   1. Job Titles & Descriptions
   2. Resumes & Experience
   3. Resources for Finding a Job
   4. Interviewing & Presentation
   5. Accepting a Job Offer
   6. Handling Trial Days
   7. Employment Agreements
   8. Professional Conduct on the Job
   9. Maintaining Your Job
   10. Handling a Review Session
   11. Dealing with Termination
2. Household Maintenance
   1. Cleaning by Room
   2. Laundry
   3. Cleaning Products & Tools
   4. Organization
3. Cooking & Entertaining
   1. In the Kitchen Basics
   2. Cooking with Recipes
   3. Table-Setting & Service
   4. Floral Care
4. Basic Childcare
   1. Infants, Toddler, School Age Childcare
   2. Communication Between Parents & Childcare Providers
5. Health & Safety
   1. First Aid/CPR
   2. Child & Household Safety
   3. Emergency Procedures

What you will learn

• Career Development for jobs in the household workplace
• Cleaning rooms, surfaces and objects
• Cleaning Products & Tools
• Laundry Basics
• Organization
• In the Kitchen Basics
• Entertaining & Serving
• Basic Childcare
• Health & Safety

How you will benefit

• Obtain a certificate of training that will add to any resume
• Prepared to find work in a residence and/or hotel
• Discover the various options working in this capacity
• Become a more skilled full charge housekeeper in all capacities

Marta Perrone

Marta Perrone is a graduate of UCLA with a B.A. in Spanish and Linguistics and has over 30 years of experience in the Private Service Industry. She owned and managed a domestic placement agency for 20 of those years while spending the last 10 conducting training seminars, creating training materials and providing personalized in-home manuals and training.

Marta Perrone es una graduada de UCLA con un Bachillerato en Artes en Español y Lingüística y tiene más de 30 años de experiencia en la Industria de Servicios Privados. Ella fue propietaria y administradora de una agencia de colocación doméstica durante 20 de esos años mientras pasaba los últimos 10 conduciendo seminarios de capacitación, creando materiales de capacitación y proporcionando manuales y capacitación personalizados en el hogar.

This course focuses on the skills and knowledge needed to become a catering professional. Catering management studies the practical elements of marketing, managing and operating quality, and safe and successful events.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 10 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

This catering certification program will equip you with all the foundational skills you need to succeed in the high-demand and rewarding catering and events industry. You will learn everything from event and function management to collaborating with other catering services, and you will be able to plan and execute successful food preparation and beverage management requirements with ease.

This comprehensive catering course will also teach you best practices for marketing your catering business, give you insights into contract preparation and execution, and effective human resource management and basic accounting principles. Plus, you will be fully prepared to pass the Certified Professional in Catering and Events (CPCE) exam offered by the National Association for Catering and Events (NACE) and earn your CPCE certification.

Once you complete the course and receive your catering certification, you will find yourself in a field that is in demand. In fact, the U.S. Bureau of Labor Statistics reports that this industry will grow 8% by 2032, with 15,200 job openings for meeting, convention, and event planners projected each year, on average. Take your career to the next level and get ready to embark on a fulfilling and rewarding journey in catering and events!

1. The Elements of Catering ServicesIntroduction
   1. Catering Events
   2. Food Service Styles
   3. The Essentials of Main Service Styles
   4. The Advantages of Main Service Styles
   5. Resources Required for Main Service Styles
   6. Budget Considerations for Main Service Styles
   7. Calculating Human Resource Requirements for Main Service Styles
   8. Matching the Service Style to the Catering Event
2. Events Management Collaboration
   1. Introduction
   2. The Structure of Event Types
   3. Event Planning
   4. Additional Catering and Event Services
3. Food Production Practices
   1. Introduction
   2. Food Production Systems and Methods
   3. Food Safety Requirements
   4. Converting Measurements
   5. Portion Estimation for Events
4. Beverage Management Requirements
   1. Introduction
   2. Legal Considerations
   3. Characteristics of Spirits
   4. Characteristics of Wine
   5. Beverage Profit Margins
5. Sales and Marketing Plans
   1. Introduction
   2. Target Markets
   3. Marketing Plans
   4. Sales Forecasts
6. Catering Contracts
   1. Introduction
   2. Elements of a Contract
   3. Essential Clauses
   4. Other Laws
7. Human Resource Planning
   1. Introduction
   2. The Recruitment Process
   3. Employee Inductions
   4. The Training Cycle
   5. Performance appraisals
   6. Exit Interviews
8. Accounting Principles
   1. Introduction
   2. Accounting Terminology
   3. Financial Statements
   4. Accounting Methods
   5. Inventory Valuation Methods

What you will learn

• The foundations of various disciplines, including event planning, food and beverage management, sales and marketing, human resources, accounting, and legal contracts
• To effectively manage employees, businesses must handle inductions, appraisals, exits, staffing, food safety, legal compliance, licensing, budgeting, and profits

How you will benefit

• A broad-based training in catering prepares you for entry-level work in the industry
• Knowledge of catering management can complement previous work experience within the catering and events industry
• Discover the basics of catering management without the need to pursue a degree in hospitality

Thea Roberts

Thea Roberts is an instructor with a background in business administration. Previously, she was a finance officer and employment advisor. She also held a position in the Washington State Ombudsman Program. Roberts holds a Bachelor of Commerce and a Master of Arts.

Liselle Turner

Liselle Turner is a content writer and project manager. In addition to her background in advertising, she has worked in the learning and development industry. Turner holds a Bachelor of Business, a Diploma of Hospitality and Management, and a Certificate IV in Assessment and Workplace Training.

This course will introduce the fundamentals of what COVID-19 is, the symptoms and methods of mitigation, and the roles and responsibilities of a COVID Hospitality Compliance Officer (CHCO). The CHCO is instrumental in making sure restaurants, venues, and anyone planning events can re-open and keep their customers and staff safe from the spread of COVID-19.

Academy for Hospitality Arts

The Academy for Hospitality Arts is seated in the belief that exceptional service starts with intentional planning. With 130 years of combined experience across an array of settings– including hotels, restaurants, county clubs, fine dining, and entertainment complexes–we are the heartbeat of hospitality. Our mission is to educate, enrich and inspire hospitality professionals leveraging our collective knowledge managing more than 10,000 events across the globe.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 10 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

The COVID Hospitality Compliance Officer (CHCO) certification prepares hospitality leaders by offering the most up-to-date information on COVID-19 compliance, operational regulations, and safety protocols. As the COVID-19 pandemic continues to affect individuals and industries, the Academy for Hospitality Arts (AHA) is committed to imparting knowledge and processes set by the Center for Disease Control (CDC) and the World Health Organization (WHO). This course will introduce the fundamentals of COVID-19, including symptoms, methods of mitigation, and the roles and responsibilities of a CHCO.

The program is packed with eight comprehensive modules and in-depth training, tailored for hospitality businesses, restaurant owners, and operators. You will learn everything needed to keep your restaurant, venue, and event safe, from the spread of COVID-19 to customers and staff.

Upon completing this course's final exam successfully, you will earn the COVID Hospitality Compliance Officer (CHCO) certification through the Academy for Hospitality Arts.

1. COVID-19 Origin
2. Personal Hygiene and Physical Distancing
3. Personal Protective Equipment (PPE)
4. Cleaning, Sanitizing and Disinfecting
5. CHCO Roles and Responsibilities
6. Mitigation and Compliance
7. Testing for COVID-19 & Vaccines
8. Isolation, Quarantine and Precautions
9. Certification Exam

What you will learn

• COVID-19 testing, identification, and spread prevention
• Understand the CDC and WHO regulations, as well as federal, state, and local regulations
• How to enforce regulations with both customers and staff

How you will benefit

• Understand how COVID-19 is transmitted and how to mitigate the spread
• Be able to ensure employers understand HR and safety rules for protecting staff
• Keep the company in compliance with all federal, state, and local regulations for COVID-19

Michael J. DiPeri

AHA President and Founder Michael J. DiPeri continuously leverages his 38+ years of experience to educate, enrich, and inspire hospitality professionals. Following a series of sales and service roles, Michael created an event resource company in 1997, Yipeee, Inc. Establishing his own business enabled him to pour his experience into consulting, staffing, and event management services for industry leaders and celebrity chefs. Since then, he has successfully launched an enterprise event software and premier event staffing company.

From developing groundbreaking training programs to leading multi-day trainings for 1000+ students, Michael is dedicated to helping those around him exceed expectations. He is a graduate of Farmingdale State College SUNY in Long Island.

Richard Hawk

Richard Hawk's 30+ year career is seated in safety and service excellence. A graduate of the University of Iowa, his portfolio includes more than 4,000 events and roles such as event captain, event planner, and director of service. Noteworthy professional experiences include serving dignitaries such as President Clinton, President Obama and Mikhail Gorbachev.

As Corporate Captain at AHA, Richard continuously invests in learning opportunities to elevate course content and training concepts for students. He recently completed more than a dozen certifications, including COVID-19 food handling, hospitality leadership, DE&I communications, COVID-19 safety, and contact tracing and dining precautions.

Stephen Ruggieri

Stephen Ruggieri is an accomplished event manager and training leader with 25 years of career experience. Focused on business and development, Stephen has pursued various roles to nurture his passion, including positions in event planning and production, training and development, and serving as head of hospitality for Bloomberg L.P. He is a graduate of the University of Rhode Island.

Stephen's career highlights include serving the Dali Lama, The Duke and Duchess of Cambridge, Donna Karen, Dianna Ross, Dolce & Gabbana, Diane von Fürstenberg, Giorgio Armani, and working on the grand opening of Atlantis in Dubai. He currently serves as Director of Training and Development for AHA, where he leverages his background to create accessible learning frameworks that instill compassion and confidence in hospitality professionals.

Learn how to become a destination wedding planner while expanding your portfolio of services and traveling the world. Design beautiful dream weddings in extraordinary locations and boost your revenue streams with resort and hotel booking commissions.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 10 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Destination weddings are a growing industry, and this course prepares you to expand into planning destination events. Destination wedding planning can include traveling to day-of events or making all arrangements remotely. Planners receive commission payments from resorts, hotels, and booked activities.

This course walks you through the steps you need to receive commissions for destination event planning. Each week you will learn what is required to structure your business to become a highly paid and successful destination wedding planner. The course is taught through recorded chapter videos, an online curriculum, assignments to help you build your destination wedding planning credentials, and a certification exam.

Upon successfully completing the final exam, you will earn the Certified Destination Wedding Planner certification through Lovegevity.

1. Introduction to Destination Wedding Planning
2. Setting up your Fee Structure
3. Destination Wedding Planning Packages
4. Consultations, Bookings, and Legal Marriage Requirements
5. Contracts, Collecting Payments, Insurance, and Adding Excursions
6. Dealing With All Kinds of Clients, Getting Published, Referrals and Repeat Business
7. Time Management, Marketing, Travel & Wedding Associations
8. Credentials, Certifications, and Licensing

What you will learn

• Methods to navigate travel accommodations and legalities for your clients and their guests
• Understand customs and marriage laws of other countries, so your clients' marriages are legal
• Discover ways to obtain discounts and lower rates to pass along to clients
• How to set up your own travel excursions to explore and research new locations for your clients
• To establish your business to receive book commissions from resorts and hotels

How you will benefit

• Set up your business to receive book commissions from resorts and hotels
• Plan destination weddings in a variety of countries, settings, and locations from exotic beaches to European castles
• Obtain certification and training for international resorts and destination locations

Veronica Foster, CMWEP

Veronica Foster is a certified master wedding and event planner who leads the Destination Wedding Planning program. Her expertise in crafting elegant and distinctive events, attention to detail, and client-centric service make her a true professional in the field. She is the CEO of the Association of Bridal Consultants (ABC) and has a decade of experience in sales and marketing while orchestrating corporate events for Dun & Bradstreet. Veronica's portfolio includes a wide range of successful events, and she is deeply committed to giving back to her community. As an instructor, Veronica equips her students with the skills, creativity, and industry insights needed to thrive in the specialized field of destination wedding planning.

Get the training and support network you need to jumpstart your career in event planning. In this online certification course, you will work with real clients to gain knowledge, build your portfolio, and become a Certified Master Wedding and Event Planner.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Embarking on a successful career in event planning is now possible with our online Event Planning Course and Wedding Planner Certification. This course will equip you with the necessary knowledge and skills to excel in the field of event planning, from weddings to major corporate events. You will learn from seasoned industry leaders and receive mentorship to enhance your skills.

Throughout this comprehensive wedding planner certification course, you will gain insights into the history of bridal fashion, event law, and essential party planning elements such as venue selection, table setting, menu selection, and more. Additionally, you will acquire the skills needed to establish and manage your own event planning business; including lessons on branding, licenses, labor, pricing, and contracts.

Upon successfully completing the final exam, you will earn the prestigious Certified Master Wedding and Event Planner certification through Lovegevity, which will make you a highly sought-after professional in the industry. Additionally, you will have the opportunity to intern at a Kevin Lee Weddings event, where you will receive mentorship from the renowned celebrity wedding and event designer, Kevin Lee.

This event and wedding planner course also offers you the option to attend a two-day workshop, where you will learn directly from Kevin Lee and his team of vendors. By enrolling in this Event Planning Course and Wedding Planner Certification program, you will gain the knowledge, skills, and industry exposure necessary to thrive in the exciting world of event planning and establish yourself as a successful wedding planner.

Note: Upon enrollment in this wedding and event planning course, you can inquire with your instructor for more information regarding internship opportunities available.

1. Certified Wedding Planner
2. Preston Bailey Signature Wedding and Event Design
3. Corporate Event Planning
4. Party Planning 101
5. History of Bridal Fashion
6. Event Law

What you will learn

• Master the art of designing and producing weddings, bridal showers, and other events to achieve success in wedding and event planning
• Acquire essential knowledge in venue research, project planning, timelines, budgets, and security to excel in corporate event planning
• Explore the intricacies of event law, including business formation, branding, licenses, intellectual property, labor and employment, and contracts, to ensure legal compliance and best practices
• Dive into the fascinating world of wedding dress styles, fabrics, and fashion history, gaining a comprehensive understanding of their evolution and significance
• Showcase your party planning ingenuity through expert setting and etiquette designs, menu selections, and food and wine pairing techniques
• Develop expertise in design and décor, including charging for your services, presenting concepts to clients, and honing your presentation skills to deliver impactful and memorable events

How you will benefit

• Earn your Certified Master Wedding and Event Planner certification
• Qualify for a hands-on training internship and workshop from Kevin Lee
• Earn recommendation letters with internship participation
• Understand how to design and plan all aspects of an event, from setting budgets to reviewing performance

Kevin Lee

Kevin Lee is a renowned luxury event planner with over three decades of experience. He is known for his unparalleled creativity and ability to craft cutting-edge, one-of-a-kind events. His prestigious client list includes some of the biggest names in Hollywood, and he has orchestrated events for the Oscars, Grammys, and Emmys, among others. Kevin has earned a reputation as a trendsetter and innovator in the industry and continues to shape the landscape of extravagant events with his grand creations.

Cho Phillips

Cho Phillips is a visionary leader and community builder who has made a great impact in the entrepreneurial education and skills training industry. As the CEO and founder of Lovegevity, Inc., she provides accredited colleges and universities with cutting-edge courses. She is also the visionary founder of Lovegevity University and Lovegevity's Wedding Planning Institute. Cho is an educator, course creator, author, and producer of numerous programs that offer continuing education, certifications, and professional designations for freelancers and creative entrepreneurs worldwide. Her work has earned her recognition around the world, and she has coached and guided thousands of entrepreneurs and freelancers in launching and growing their businesses. Apart from her philanthropic endeavors and coaching, Cho resides in Northern California with her family and seven beloved French bulldogs.

Learn how to become competitive, professional, and deliver a quality product as a model. You will also obtain step-by-step guidance and mentorship to avoid costly career mistakes.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 10 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

The comprehensive Model Know How online course is designed for anyone serious about a full-time modeling career. Students will be mentored by Naima Mora, supermodel, and winner of America's Next Top Model (ANTM). The ten modules will teach you how to identify your look, find a reputable agency, the art of the pose, makeup looks for different types of auditions, and how to build your social media. Furthermore, you will master photo shoots, prepare for media spots, and discover how to turn modeling into a full-time, long-lasting career.

Upon completing the course and final exam successfully, you will receive your Model Know How Certification offered by Lovegevity, recommendation letters, and the opportunity to participate in a graduation at New York Fashion Week.

1. The Foundations of Modeling
2. The Basics of Modeling
3. Life is a Runway, Walk it Like a Model
4. Pose Like a Pro: The Art of Posing
5. Social Media & Branding: Make Yourself a Business
6. Career Strategizing and Entrepreneurship
7. Content Creation
8. History of Modeling: Then and Now
9. Hair and Makeup Basics
10. Preparing for Press Interviews

What you will learn

• Foundations on modeling: look, composition card, and reputable agencies
• Perfect art of posing and runway walk
• How to set up social media, attract followers, and monetize their brand
• Ways to create content, master styled shoots, and develop concepts
• Understand the history of modeling and how to turn it into a long-standing career
• Discover how to style hair and apply makeup for specific types of model looks

How you will benefit

• Work with reputable agencies, build a model portfolio, prepare for casting and auditions, and understand the importance of a composition card
• Knowledge of the runway walk including hand placement, model gaze, the long stride, simple pivot turn, advanced turns, different runway themes, and showing the garment
• Perfect the Art of Posing which includes depth of field, light awareness, making shapes two-dimensionally, changing directions and perfecting your pose
• Understand the importance of social media, branding and authenticity, hashtags and discoverability, online networking, and monetizing social media
• Identify your specialty and representation that works for you, know how to represent your brand in press interviews
• Recognize and perfect different types of model looks (casting, commercial, high fashion, and editorial looks), how to build content creation, styled shoots, and concept development
• Earn the Model Know How Certification offered by LWPI

Naima Mora

Naima Mora shot to stardom as the winner and fan favorite of the hit TV series, "America's Next Top Model." She has also been the face of international campaigns, including Cover Girl, Samsung, Bandolier, and Islander Swimwear. Her television performances include roles on America's Next Top Model, Project Runway, BRAVO TV's Strut, The Tyra Banks Show, Veronica Mars, lead host for CBS's "Twlln," and many more.

As a model and talent, Naima has graced the cover of reputable fashion magazines such as Elegant, Vicious, Cover, B.L.A.C., Modern Salon, H Mag, Look Guatemala, Honey Be Natural, and Gla's Magazine. She has also been featured in editorial spreads in ELLE, SENSE Japan, FLESH Mexico, INKED, and many more. She has also received sponsorships from Nike Women, Vita CoCo, WNBA Los Angeles Sparks, and Bartaile.

Part of Naima's drive as an artist is to inspire people worldwide. She authored the inspirational book "Model Behavior," been an inspirational guest speaker, and lead a host of large-scale fashion events, including a TEDx TALK performance and a feature in SGI Peace & Value Creation Buddhist Organization's "Buddhist In America."

This comprehensive course covers everything an aspiring wedding planner needs to know to get started in the business. Whether you plan on working part-time or full-time, this course will provide all the knowledge you need to work as a professional wedding planner or start your wedding planning business.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment.

Become a skilled wedding planner and enter the world of creativity and organization, where you will help couples celebrate their special day. Train for a career filled with joyful events!

In this online wedding planner course, you will master the fundamentals of planning, orchestrating, and delivering stunning weddings and parties. This course allows you to earn your professional wedding planner certification and will give you an opportunity to put your new skills to work in an optional internship. Lastly, it includes the opportunity to receive notifications on internships in your area to get hands-on experience.

Upon successfully completing the final exam, you will earn the Certified Wedding Planner certification offered by Lovegevity.

Internship Opportunity

This course also provides you with information on customized internships. You will receive notifications on internships in your area. It is also possible for you to receive invitations to industry conferences and events.

This internship is an opportunity for you to get hands-on experience in weddings and special event planning. An internship enables you to apply your new knowledge and skills in a work setting while making important professional connections.

An internship can also be a highly rewarding experience that contributes to your career development. Typical internships can be as short as a few hours of working on an event and often last up to six months. These opportunities may be paid or non-paid. In many cases, these internship positions can lead to potential employment.

Disclaimer: This course does not have an internship program through ed2go. Please check with your instructor for more information regarding internship opportunities.

1. Wedding Industry Overview
   1. How wedding planning has evolved around the world
   2. The purpose of an engagement
   3. Current statistics for marriage-bound couples 2022/2023
   4. Wedding seasons
   5. The wedding budget
2. Engagement
   1. The opportunity of the engagement party
   2. Engagement ring basics
   3. Engagement announcements
   4. The bride's timeline/checklist
   5. The groom's checklist
   6. Traditional meanings
   7. Engagement party and bridal shower ideas
   8. Engagement/wedding FAQs
3. Your Role as a Certified Wedding Planner
   1. The Event Planning Process
   2. Questions to ask a new bride-to-be
   3. How to develop a client profile
   4. How to set vendor expectations
   5. How to set the expectations of the bride and her family
   6. Event/project management
   7. RASCI charting
   8. Wedding etiquette, mishaps, and mayhem
4. Running Your Own Business
   1. How to Run Your Own Business Based on your marketplace
   2. How to evaluate your competition when establishing your services
   3. How to set preliminary marketing objectives
   4. Tools and tips for organizing your home office and business practices
   5. Business start-up costs
5. Documentation and Goals
   1. The importance of documentation
   2. How documentation of your business practices plays a vital role in the success of your business
   3. How to set goals for yourself and your business
   4. Wedding & Event Design Tool Kit
6. Vendor and Venue Selection
   1. Why vendor selection is a key element in the success of your business
   2. How to identify quality vendors
   3. The questions to ask when building your vendor network
7. Contracts and Negotiations
   1. Contract Law
   2. The key elements of a contract
   3. Contract rules to remember
   4. The importance of having business insurance
   5. U.S. Chamber of Commerce business resources
   6. Contract negotiations
8. The Traditional Wedding Planner
   1. Traditional vs Contemporary wedding planner fees
   2. How to create wedding packages as a traditional wedding planner
   3. Role of wedding planner, wedding coordinator, and wedding director
   4. How to work with a prospective bridal client
   5. Tools and suggestions for initial consultations
9. Wedding Cultures and Traditions
   1. International wedding cultures and traditions
   2. How to incorporate cultural traditions into signature wedding designs
10. Traditional and Non-Traditional Wedding Ceremonies
    1. The key elements of traditional, non-traditional, and civil wedding ceremonies
    2. What questions to ask when planning a specific type of wedding and venue
    3. How to delegate bridal party responsibilities and who is responsible for what
    4. How to keep abreast of wedding trends and fashion
    5. Emergency tips and what is included in a wedding day emergency kit
11. The Wedding Gown
    1. Selecting and advising wedding gown selection
    2. Basic gown styles
    3. Basic veil styles
    4. The top wedding dress designers
12. Wedding Music
    1. Incorporating music into wedding day activities and events
    2. Creating a wedding day soundtrack or musical score
13. Signature Wedding and Events
    1. Creating a signature event
    2. Wedding & Event Design – A6 Production
    3. Sample wedding themes and seasonal weddings
14. Marketing Your Business
    1. Partnering with the right associations
    2. The importance of marketing and establishing a mission
    3. Key elements of your reputation and image
    4. Networking
15. Marketing on a Local Level
    1. Self-Promotion
    2. Ideas to help you market locally
    3. Organizing and conducting a successful seminar
    4. Dina Manzo's It's My Party and I'll Plan if I Want To! workshop
16. Bridal Shows
    1. The importance of bridal show participation
    2. Researching bridal shows
    3. Essential elements of a bridal show checklist
    4. Booking a show
    5. Working a booth
    6. Conducting a post bridal show follow-up
17. Online Marketing
    1. Importance of an online presence
    2. Proper way to construct a web page for online marketing
    3. Importance of keywords and placement
    4. Recommend web positioning companies, software, and websites
18. Public Relations
    1. Approaching the media and positioning yourself as an expert in your field
    2. Key elements of a press release
    3. Press release exposure
    4. Writing your biography
    5. Conducting editorial opportunity research
    6. Creating an editorial opportunity calendar
    7. Contacting local news and radio stations
    8. Publishing your articles
    9. Creating your business press/ media kit
19. Destination Weddings and Organizational Software
    1. Destination weddings
    2. Organizing your business and streamlining your daily activities
    3. Planning your work by a work plan
    4. Using organizational software
20. Expanding Your Business Offerings
    1. Incorporating additional services and products into your business
    2. Contemporary products and starting expansion
    3. Expanding your business opportunities

What you will learn

• Learn the skills required for a job in the wedding and social event industry
• Create event concepts and plan celebrations from beginning to end
• Understand how to negotiate and handle vendor contracts
• Develop client contracts and service packages

How you will benefit

• Receive notifications on internships in your area to get hands-on experience
• Develop skills needed to jumpstart a career as a wedding planner or event coordinator
• Access an online resource library containing more than 150 customizable documents you can download and use for your clients
• Become an integral part of one of the most important days in someone's life

Cho Phillips

Cho Phillips is a visionary leader and community builder who has made a great impact in the entrepreneurial education and skills training industry. As the CEO and founder of Lovegevity, Inc., she provides accredited colleges and universities with cutting-edge courses. She is also the visionary founder of Lovegevity University and Lovegevity's Wedding Planning Institute. Cho is an educator, course creator, author, and producer of numerous programs that offer continuing education, certifications, and professional designations for freelancers and creative entrepreneurs worldwide. Her work has earned her recognition around the world, and she has coached and guided thousands of entrepreneurs and freelancers in launching and growing their businesses. Apart from her philanthropic endeavors and coaching, Cho resides in Northern California with her family and seven beloved French bulldogs.

Abeki Carter, CMWEP

Abeki Carter is a Certified Master Wedding & Event Planner and a distinguished instructor for the Certified Wedding and Event Planning Program. She possesses a wealth of experience in event planning, management, and marketing and is a trusted figure in the industry. Abeki is a dedicated leader and mentor who imparts her passion and commitment to her students. Under Abeki's tutelage, students acquire the skills, creativity, and industry insights needed to thrive in the dynamic world of event planning.

Become a Corporate Event Planner! The CEP course provides a detailed guideline that prepares individuals to become successful corporate event planners.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Tablet owners need to download Puffin Web Browser App.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word (not included in enrollment).
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online:

• S.M.A.R.T. Corporate Event Planning

Do you have a knack for putting together great parties and events? Are you someone with great attention to detail? If so, a career as a Corporate Event Planner could be perfect for you. Learn everything you need to know in this Corporate Event Planner course including how to plan, design, and execute a successful corporate event, and how to charge for corporate event planning services.

Corporate events span all industries and are planned for a variety of occasions and celebrations. Corporations and their employees celebrate many milestones and accomplishments within the lifespan of the growth and evolution of its people, products, and successes so there are unlimited opportunities in this field. From special events and meetings to assemblies, recognition events and corporate training—you'll be prepared to handle them all!

Upon successfully completing the course final exam, you will be awarded a Certified Corporate Event Planner certification offered by Lovegevity.

1. Introduction & Course Standards
   1. Corporate Event Planner Services
   2. The SMART types of corporate events
   3. Successful Corporate Event Planning
   4. Project Management
2. Planning the Event
   1. Planning the Event and Setting the Budget
   2. Planning the Corporate Event
   3. Event Marketing
   4. Staffing and vendor sourcing.
3. Managing the Event
   1. Management Fundamentals
   2. Scheduling Techniques Used to Enhance Event Planning
   3. Event Delivery Details
4. Quality Control
   1. How to Set Quality Control Expectations.
   2. Risk Management
   3. Safety and Emergency Management
   4. Local Laws and Regulations
5. Departure & Exit
   1. Create a departure / exit strategy
   2. How to Monitor the event outcome
   3. How to manage the unexpected

What you will learn

• Interview new clients and event stakeholders to create a scope of work, including venue selection, floor plans, seating accommodations, timelines, and checklist required to insure a successful event outcome
• Create backup plans and apply security measures
• Apply event planning formulas to the rollout, setup and execution of any corporate event by implementing critical path methodologies, timelines, and project management best practices
• Set budgets and service charges
• Research the market to present a proposal of options to meet the event budget restrictions set by a client/event
• Price services and incorporate additional fees for sourcing rentals
• Document events and perform a "postmortem" process to encourage "lessons learned" in every event at every location

How you will benefit

• Become a Certified Corporate Event Planner
• Gain the skills to plan and design successful corporate events
• Learn to execute any corporate event by implementing critical path methodologies, timelines, and project management best practices
• Learn how to set budgets and charge for services to more effectively run your own business

Monica Mowad, CEP

Monica Mowad is an experienced Certified Corporate Event Planner who currently serves as a convention services manager at Hard Rock International. She has over a year of dedicated service at Hard Rock International, where she excels in her role of overseeing and coordinating all aspects of on-site logistics for both small and large conventions. Prior to her current role, she served as a catering convention service manager at Caesars Entertainment Corporation for four years. Monica's passion for events and entrepreneurship led her to explore the role of executive director of events at Societygal, and she founded E3Xperience, a virtual/hybrid event management company, in 2021. Monica holds a Bachelor of Arts in Sociology from Rowan University and has earned certifications in virtual event and meeting management and creating hybrid events.

Learn the post-COVID-19 essentials needed to demonstrate your commitment to putting your staff and guest's well-being first in this comprehensive course for servers and waitstaff. Students will discover how to prevent the spread of COVID and obtain key industry cleaning and disinfecting requirements.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 7 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

With the looming fear of contracting COVID-19, customers want to know that hotels, restaurants, and food service businesses are doing everything possible to maintain a safe and sanitized environment.

Enrolling in the COVID Readiness for Servers and Waitstaff course drives home the message that you are committed to prioritizing the wellbeing of your staff and guests.

The Academy for Hospitality Arts is seated in the belief that exceptional service starts with intentional planning. With 130 years of combined experience across an array of settings– including hotels, restaurants, county clubs, fine dining, and entertainment complexes–we are the heartbeat of hospitality. Our mission is to educate, enrich and inspire hospitality professionals leveraging our collective knowledge managing more than 10,000 events across the globe.

1. COVID-19 What It Is and How Does It Spread
2. Symptoms of COVID-19
3. Protecting Yourself From COVID-19
4. Personal Protective Equipment (PPE) - Masks
5. Personal Protective Equipment (PPE) - Gloves
6. Cleaning, Sanitizing & Disinfecting
7. Testing for COVID-19
8. Duration of Isolation and Quarantine for Adults with COVID-19

What you will learn

• What COVID-19 is
• CDC (Center for Disease Control) and WHO (World Health Organization) regulations for testing, quarantining, and isolation
• Federal, state, and local regulations for cleaning and disinfection to prevent COVID-19 spread

How you will benefit

• Learn key facts regarding COVID-19
• Be able to explain the types of tests available and need for both quarantine and isolation
• Learn the regulations for cleaning, sanitizing, and disinfection required in the hospitality industry
• Understand the importance of PPE (personal protective equipment)

Michael J. DiPeri

AHA President and Founder Michael J. DiPeri continuously leverages his 38+ years of experience to educate, enrich, and inspire hospitality professionals. Following a series of sales and service roles, Michael created an event resource company in 1997, Yipeee, Inc. Establishing his own business enabled him to pour his experience into consulting, staffing, and event management services for industry leaders and celebrity chefs. Since then, he has successfully launched an enterprise event software and premier event staffing company.

From developing groundbreaking training programs to leading multi-day trainings for 1000+ students, Michael is dedicated to helping those around him exceed expectations. He is a graduate of Farmingdale State College SUNY in Long Island.

Richard Hawk

Richard Hawk's 30+ year career is seated in safety and service excellence. A graduate of the University of Iowa, his portfolio includes more than 4,000 events and roles such as event captain, event planner, and director of service. Noteworthy professional experiences include serving dignitaries such as President Clinton, President Obama and Mikhail Gorbachev.

As Corporate Captain at AHA, Richard continuously invests in learning opportunities to elevate course content and training concepts for students. He recently completed more than a dozen certifications, including COVID-19 food handling, hospitality leadership, DE&I communications, COVID-19 safety, and contact tracing and dining precautions.

Stephen Ruggieri

Stephen Ruggieri is an accomplished event manager and training leader with 25 years of career experience. Focused on business and development, Stephen has pursued various roles to nurture his passion, including positions in event planning and production, training and development, and serving as head of hospitality for Bloomberg L.P. He is a graduate of the University of Rhode Island.

Stephen's career highlights include serving the Dali Lama, The Duke and Duchess of Cambridge, Donna Karen, Dianna Ross, Dolce & Gabbana, Diane von Fürstenberg, Giorgio Armani, and working on the grand opening of Atlantis in Dubai. He currently serves as Director of Training and Development for AHA, where he leverages his background to create accessible learning frameworks that instill compassion and confidence in hospitality professionals.

Aprende a crear una variedad de diseños florales de lujo desde centros de mesa, montajes de eventos nupciales, incluyendo iluminación y consejos de seguridad para decorar el lugar del evento. / Learn how to create a variety of luxurious floral designs from centerpieces, bridal event setups, including lighting and safety tips to decorate the event venue.

Requisitos / Requirements:

Requisitos de hardware / Hardware Requirements:

• Este curso puede ser tomado en una PC o Mac. / This course can be taken on either a PC or Mac.

Requisitos de software / Software Requirements:

• PC: Windows 8 or newero posterior. / PC: Windows 8 or later.
• Mac: macOS 10.6 o posterior. / Mac: macOS 10.6 or later.
• Navegador: la última versión de Firefox, Chrome o Safari. / Browser: The latest version of Firefox, Chrome, or Safari.
• Microsoft Word (no incluido) / Microsoft Word (not included)
• Adobe Acrobat Reader.
• Cualquier aplicación de procesamiento de textos. / Any word processing application.
• El software debe ser instalado y estar en pleno funcionamiento antes de que comience el curso. / Software must be installed and fully operational before the course begins.

Otro / Other:

• Capacidad de acceso a correo electrónico y acceso a una cuenta de correo electrónico personal. / Email capabilities and access to a personal email account.

Requisitos de material de instrucción / Instructional Material Requirements:

Los materiales de instrucción necesarios para este curso son incluidos en la inscripción y seran disponibles online. / The instructional materials required for this course are included in enrollment and will be available online.

Aprenderá cómo tomar su conocimiento del procesamiento de flores y crear diseños florales de lujo para una variedad de eventos, ocasiones especiales y piezas de declaración. También diseñará paisajes de mesa utilizando elementos florales para los centros de mesa, y aprenderá cómo usar una variedad de arreglos de elementos florales para crear un diseño, que incluye velas, votivas e iluminación led. También aprenderá cómo crear diseños de piezas de declaración, como una cabina de fotos con ventana floral para bodas y eventos especiales, así como la decoración con candelabros, cristales y también orquídeas para diseñar una instalación floral en cascada.

Aprenderá cómo investigar y organizar un proceso paso a paso para desarrollar un concepto y el alcance del trabajo necesario para crear un panel de ánimo/inspiración, diseñar un concepto, identificar recursos locales y costos para crear un diseño floral de lujo. También aprenderá cómo configurar un espectáculo nupcial o una feria comercial para comercializar sus servicios de diseño floral.

You will learn how to take your knowledge of processing flowers and create luxury floral designs for a variety of events, special occasions, and statement pieces. You will also design tablescapes using florals for the centerpieces, and learn how to use a variety of arrangements of florals to create a design, including candles, votives, and lighting. You will also learn how to create statement piece designs such as a floral window photo booth for weddings and special events, as well as decorating using candelabras, crystals, and also orchids to design a waterfall floral installation.

You will learn how to research and organize a step-by-step process to develop a concept and the scope of work needed to create a mood/inspiration board, design a concept, identify local resources and cost to create a luxury floral design. You will also learn how to set up for a bridal show or tradeshow to market their floral design services.

1. Centros de Mesa Románticos / Romantic Table Runners
2. Centros de Mesa de Lujo / Luxurious Table Centers
3. Cristales y Orquideas / Crystals and Orchids
4. Ventana del Amor / Window of Love
5. Montaje de un Show Nupcial / Assembly of Bridal Show
6. Final / Final

What you will learn

• Diseñar y crear centros de mesa florales / Design and create floral centerpieces and design
• Diseñar y crear arreglos florales / Design and create table flower arrangements
• Utilice paletas de colores y estilos de arreglos florales y centros de mesa de lujo / Utilize color palettes and styles of luxury centerpieces and arrangements
• Diseñar y crear centros de mesa románticos utilizando flores lujosas / Design and create romantic centerpieces using luxurious flowers
• Diseñar y crear centros de mesa de lujo utilizando flores exquisitas / Design and create luxury centerpieces using exquisite flowers
• Diseñar y crear arreglos de flores de lujo y decoraciones utilizando cristales y orquìdeas / Design and create luxurious floral arrangements and decorations using crystals and orchids
• Diseñar y elaborar una ventana del amor única con una decoración floral apropiada para oportunidades de tomas de foto / Design and create a unique window of love floral decoration appropriate for photo opportunities
• Crear impresionantes paisajes utilizando centros de mesa florales, arreglos florales y decoraciones con diferentes motivos y candelabros / Create stunning tablescapes using floral centerpieces, floral arrangements, and decorations with votives and candelabras
• Montar y promover servicios de diseño floral para ferias / Set-up and promote floral design services for tradeshows

How you will benefit

• Los estudiantes aprenderán cómo crear diseños florales de lujo / Students will learn how to create luxury floral designs
• Entender las precauciones de seguridad a tomar al instalar un diseño floral / Understand the safety precautions to take when installing a floral design
• Cómo diseñar y montar un show nupcial y comercializar sus habilidades de diseño floral / How to design and set up for a bridal show and market your floral design skills
• Cómo utilizar centros de mesa y diferentes objetos para crear una pieza única de diseño floral / How to use centerpieces and objects to create a unique floral design statement piece
• Técnicas de coordinación del color cuando se diseña con flores / Color coordination techniques when design with flower
• Cómo crear un equilibrio de color y un diseño floral cohesivo en general / How to create color balance and an overall cohesive floral design

Bisli Vazquez

Bisli Vazquez, Bisli Events in San Antionio, Tx, specializes in exquisite, floral design/event design and planning. Because every event is truly distinctive and unique, so is the pricing. With a background in fashion, marketing, and management. Bisli has worked on many top level events, including WETV platinum weddings, MTV3, Top Chef Texas, just to name a few. She specializes in teaching floral designers through her Spanish and English series of courses.

Bisli Vazquez, Eventos Bisli en San Antionio, Tx, se especializa en exquisito diseño floral / diseño de eventos y planificación. Porque cada evento es verdaderamente distintivo y único, asi es el precio. Con conocimientos en moda, mercadeo, y la gerencia, Bisli ha trabajado en muchos eventos de alto nivel, incluyendo bodas de platino WETV, MTV3, Top Chef Texas, sólo por nombrar algunos. Se especializa en la enseñanza de diseñadores florales a través de su serie de cursos en español e inglés.

La firma de Diseño de Bodas y Eventos de Preston Bailey le permite a los estudiantes experimentar paso a paso los procesos y las técnicas utilizadas por uno de los líderes y expertos a nivel mundial del campo de las bodas y eventos: Preston Bailey.

Requisitos / Requirements:

Requisitos de soporte físico / Hardware Requirements:

• Este curso puede ser tomado en una PC o Mac. / This course can be taken on either a PC or Mac.

Requisitos de software / Software Requirements:

• PC: Windows 8 or newero posterior. / PC: Windows 8 or later.
• Mac: macOS 10.6 o posterior. / Mac: macOS 10.6 or later.
• Navegador: la última versión de Firefox, Chrome o Safari. / Browser: The latest version of Firefox, Chrome, or Safari.
• Microsoft Word (no incluido)
• Adobe Acrobat Reader. Haga clic aquí para descargar el lector de Acrobat. / Adobe Acrobat Reader. Download the Acrobat Reader.
• Cualquier aplicación de procesamiento de textos. / Any word processing application.
• El software debe ser instalado y estar en pleno funcionamiento antes de que comience el curso. / Software must be installed and fully operational before the course begins.

Otro / Other:

• Capacidad de acceso a correo electrónico y acceso a una cuenta de correo electrónico personal. / Email capabilities and access to a personal email account.

Requisitos de material de instrucción / Instructional Material Requirements:

Los materiales de instrucción necesarios para este curso son incluidos en la inscripción y seran disponibles online. / The instructional materials required for this course are included in enrollment and will be available online.

La firma de Diseño de Bodas y Eventos de Preston Bailey le permite a los estudiantes experimentar paso a paso los procesos y las técnicas utilizadas por uno de los líderes y expertos a nivel mundial del campo de las bodas y eventos: Preston Bailey.

En la industria este es un curso completo del "cómo", proporcionando imágenes/fotografías y documentación (detrás de cámaras) sobre todo lo que se puede hacer para que una boda sea un evento único y mágico tanto para la pareja como para los invitados.

Este curso le dará la oportunidad de estudiar a fondo el lado comercial del diseño del evento. Aprenderá a administrar los costos de los proyectos y el presupuesto mediante fórmulas que le ayudarán a tener éxito.

Así mismo, este curso le dará una educación sobre la industria, la historia, la evolución del diseño, la historia de Preston Bailey, la definición de "diseño de eventos" y la diferencia entre un diseñador y un planificador. También aprenderá los fundamentos de los estilos del diseño que incluyen: lo tradicional, lo moderno, y lo ecléctico (conceptos compatibles mezclados entre sí).

Usted será competente trabajando con clientes, ayudándolos a convertir sus sueños en realidad y aprendiendo las técnicas y filosofías esenciales de Preston Bailey.

Así mismo obtendrá conocimiento sobre la creación de vínculos con los clientes y su relación con ellos, aprenderá a acercarse a ellos con las preguntas adecuadas y presentarles con seguridad y confianza las opciones de diseño, la venta y sus mejores opciones. Este curso también la capacitará para trabajar con un equipo de producción para transmitirles las preferencias de los clientes para el evento de sus sueños.

Conviértase en un experto en el diseño de un impresionante espacio aprendiendo a tomar en cuenta los perímetros, techos, pisos, mesas, entradas, adornos, iluminación interior y exterior, además de representaciones o interpretaciones de visión, textiles, colores y mucho más.

Preston Bailey's Signature Wedding & Event Design allows students to experience the step-by-step processes and techniques utilized by one of the globe's leading wedding and event experts, industry pioneer Preston Bailey. This course is a comprehensive "how-to" for the industry, providing real behind-the-scenes footage, photographs and documentation, including insights into what can make a wedding a one-of-a-kind, magical event for couples and their guests.

This course will give you an inside look at the business-side of event design. You will learn how to manage the costs of projects, budget, and price jobs using formulas that will help you become successful.

This course will give you an education on industry, history, and evolution of design, Preston Bailey's story, the definition of event design, and the difference between a designer and a planner. You will also learn the fundamentals of design styles, which include traditional, modern, and eclectic. You will become competent working with clients and helping them accomplish their dream events by learning essential Preston Bailey's philosophies and techniques.

You will gain knowledge on building client bonds and rapport, learn how to approach your clients with the appropriate questions, and confidently present design options, in addition to upselling and offering opportunities for enhancement. This course will also train you to work with a production team to communicate clients' preferences for their dream events.

Become an expert at designing a stunning space by learning how to consider perimeters, ceilings, floors, tables, entrances, embellishments, indoor and outdoor lighting, in addition to renderings of vision and mood boards, textiles, colors, and more.

1. Atreverse a Soñar - Introducción
   1. Vídeo de Introducción
   2. Historia y Evolución de la Industria
   3. La historia de Preston Bailey
   4. Definición de Diseño de un Evento
   5. Diferencia entre Diseñador y Planificador
   6. Fundamentos de Estilos de Diseños
   7. Asignación o Tarea - Proyecto de Inspiración
2. Definiendo el Sueño - Trabajar con Clientes
   1. Diseño de Preston Bailey
   2. Fórmulas para la planificación del diseño de un evento
   3. Primera reunión o cita con el cliente
   4. Intuición del diseño - Construir un vínculo y una relación, haciendo las preguntas correctas
   5. Presentación de opciones de diseño y oportunidades de venderse / lucirse
   6. Herramientas y recursos
   7. Estudio del Caso
   8. Lecciones aprendidas
   9. Proyecto
3. Diseñar el Sueño - Trabajar con el equipo
   1. Trabajando la habitación o el area - el proceso de diseñar su manera de entrar y salir de un espacio.
   2. Decoración del diseño
   3. Piezas claves de su firma para la declaración
   4. Proceso de Presentación del Diseño -representaciones, tableros de visión / humor, textiles, colores, etc
   5. Herramientas y Recursos: Proveedores, Artesanos, Vendedores, Artistas
   6. Estudio del caso
4. Entregando el Sueño
   1. Presupuesto
   2. Análisis de costos
   3. Cómo fijar el precio de un proyecto
   4. Estudio del Caso
   5. Resumen
   6. Preguntas Frecuentes
   7. Proyecto Final
5. Examen Fina
6. Daring to Dream - Introduction
   1. Intro video
   2. Industry history and evolution
   3. Preston Bailey's story
   4. Definition of event design
   5. Difference between designer and planner
   6. Fundamentals of design styles
   7. Assignment – Inspiration project
7. Defining the Dream - Working with Clients
   1. Preston Bailey's design statement
   2. Formulas for event design planning
   3. First client meeting
   4. Design Intuition – Building a bond and rapport, asking the right questions
   5. Presenting design options and upsell/enhancement opportunities
   6. Tools and Resources
   7. Case study
   8. Lessons Learned
   9. Project
8. Designing the Dream - Working with the Team
   1. Working the Room – the process of designing your way into and out of a space
   2. Décor Design Outline
   3. Signature Statement Pieces
   4. Design Presentation Process – renderings, vision/mood boards, textiles, colors, etc.
   5. Tools and Resources: Vendors, Suppliers, Craftsman, Artist
   6. Case Stud
9. Delivering the Dream
   1. Vendors and Service Providers
   2. Event Design Production
   3. Production Services
   4. Tools and Resources
   5. Case study
10. Living the Dream
    1. Budgeting
    2. Cost Analysis
    3. Pricing a Project
    4. Case Study
    5. Recap
    6. FAQs
    7. Final Project
11. Final Exam

What you will learn

• Comunicarse efectivamente con nuevos clientes para entender su estilo de diseño / Communicate effectively with new clients to understand their design style
• Presentar un concepto visual del evento basado en las preferencias personales de un cliente / Present a visual concept of the event based on a client's personal preferences
• Comprender los diferentes tipos de estilos de diseño y cómo incorporarlos en un evento / Understand the different types of design styles and how to incorporate them into an event
• Comprender cómo el color juega un papel importante en el diseño del evento y la experiencia / Understand how color plays an important role in the design of the event and the experience
• Comprender el contraste de colores y cómo la saturación de color puede convertirse en un estilo de diseño impactante / Understand the contrast of colors and how color saturation can become a striking design style
• Crear un plano utilizando herramientas simples para dibujar y diseñar un concepto / Create a drawing using simple tools to draw and design a concept
• Utilizar el proceso de planificación de eventos y como se aplica al diseño / Use the event planning process and how it applies to the design
• Crear o realizar la declaración de firma del cliente como diseñador de eventos / Create or make the client's signature declaration as an event designer

How you will benefit

• Defina su propio estilo creativo / Define your own creative style
• Diseñar y crear conceptos basados en las expectativas del cliente / Design and create concepts based on customer expectations
• Utiliza la teorìa del color, las paletas y los estilos de Arquitectura y Diseño / Utilize color theory, palettes, and styles of Architecture and Design
• Comprender la metodologìa detrás de las fórmulas de diseño y presupuesto / Understand the methodology behind formulas for design and budget
• Obtenga materiales de diseño al por mayor, como telas, flores, mesas, centros e iluminación / Obtain wholesale design materials such as fabrics, florals, table settings, center pieces, and lighting
• Trazar y leer planos de planta y crear representaciones / Plot and read floor plans and create renderings
• Presentar conceptos de diseño y vender sus servicios / Present design concepts and sell your services
• Encuentre recursos de diseño y establezca asociaciones de proveedores / Find design resources and establish vendor partnerships

Cho Phillips

Cho Phillips is the founder of Lovegevity, Inc. and author of the "Professional Wedding and Event Planning: How to Start a Wedding Planning Business" textbook and resource manual. As founder of The Wedding Planning Institute, Phillips provides an opportunity for subject matter experts to contribute to the standardization and education for wedding professionals. She has been featured in The New York Times, Wall Street Journal, Chicago Tribune, Washington Times, Entrepreneur Magazine, Las Vegas Sun, and has been a guest on NBC, UPN, WB and other nationally-broadcast television and radio stations.

Cho Phillips es el fundador de Lovegevity, Inc. y autor del libro y manual de recursos "Planificación Profesional de Bodas y Eventos: Como Comenzar un Negocio de Planificación de Boda". Como fundador del Instituto de Planificación de Bodas, Phillips proporciona una oportunidad para que los expertos en la materia contribuyan a la estandarización y educación para los profesionales de bodas. Ella ha aparecido en El New York Times, Wall Street Journal, Chicago Tribune, Washington Times, Entrepreneur Magazine, Las Vegas Sun, y ha sido invitada a NBC, UPN, WB y en otros canales de televisión y estaciones de radio de defunción nacional.

Learn to create spectacular special events with the Event Management and Design Online Training course!

Requirements:

Hardware Requirements:

• This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word Online
• Adobe Acrobat Reader
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

• Special Events: The Brave New World for Bolder and Better Events by Dr. Shawn Lee and Dr. Joe Goldblatt
• Professional Meeting Management by the Professional Convention Management Association

Please note: You will receive a digital book if the physical book is on backorder.

This comprehensive event planning course provides valuable industry insights and tools necessary for pursuing a rewarding event planning and design career or establishing your own special event business.

Developed to enhance your learning experience, this event designer course offers interactive presentations beyond theoretical concepts. It covers a wide range of event types, including corporate events, weddings, parades, festivals, and more. By exploring the practical aspects of event planning and mastering the art of event design, you will develop a solid foundation for organizing and executing successful events.

From obtaining permits to creating captivating pyrotechnic displays, this event planning course ensures you are well-prepared to design, plan, implement, and evaluate special events. Whether you aspire to become a professional event planner or want to enhance your existing knowledge, this course provides a comprehensive and practical approach to the world of event management and design.

1. Principles of Event Management
2. Event Administration
3. Event Coordination
4. Event Marketing
5. Legal, Ethical, and Risk Management
6. Special Event Management Technology
7. Special Event Career Development
8. Midterm
9. Design Principles, Processes, and Practices
10. Decorative Elements
11. Unique Decorative Elements
12. Event Lighting Design
13. Corporate and Non-Profit Events
14. Social Events, Fairs, and Festivals
15. Final Project

What you will learn

• Understand the design phase and development of event coordination
• Discuss basic elements of event marketing and how they can promote an event
• Use events as marketing tools
• Summarize risk management procedures and tactics
• Have a clear understanding of laws, ethics, budgeting, pricing, and accounting involved in event management
• Explain the principles, processes, and practices of event design

How you will benefit

• Learn the essential skills required for a career in event planning
• Successfully execute an event from beginning to end while adhering to your budget and timeline
• Enhance your communication abilities and familiarize yourself with job-specific terms in the industry
• Work harmoniously with vendors, clients, and colleagues
• Enroll in the course and earn a certificate upon completion to demonstrate your commitment to a career in event planning to prospective employers

Dawn Lianna

Dawn Lianna is an accomplished event manager, educator, and natural health expert with over 30 years of experience in event management, natural healing, and personal coaching. Her client list includes non-profit, community and educational organizations, along with corporations and individuals. As an event manager, she has planned, coordinated, and co-hosted over 500 successful events. She has a deep knowledge of the inner workings of the events space, which she shares with students as the instructor of the Event Management and Design course. She is also the author and instructor of the course, Keys to Effective Communication. Her MA in Counseling and Psychology, along with her status as Certified Hypnotherapist and Certified Neuro-Linguistic Programming (NLP) Practitioner, combine in her approach to trust, respect, and rapport in effective conversation. She is an active, certified coach who integrates alternative health practices and her personal studies of herbology, nutrition, positive thinking, intuition development, acupuncture, and massage in her work and her Introduction to Natural Health and Healing course.

Executive housekeepers work at the highest level of the housekeeping function, overseeing all aspects of cleaning, interior maintenance, and laundry services, as well as mentoring new team members. By training as an executive housekeeper, you'll be able to keep your employer's property running at an optimal level.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online:

• "The Professional Housekeeper" by Marta Perrone

This course will prepare you for a career as a head/executive housekeeper or provide household managers with a deeper understanding of the housekeeping department. You will be taught how to work at the highest level of housekeeping and challenged to refine your skills in housekeeping, product use, organization, laundry, entertaining and handling events at a home.

You will learn the management skills necessary to serve as a supervisor of other staff members and learn how to properly train and organize a team of housekeepers.

1. Introduction
   1. Nature of Becoming an Executive Housekeeper
2. Housekeeping Maintenance
   1. Professional Cleaning-Rooms
   2. Professional Cleaning-Objects, Areas, & Surfaces
3. Laundry
   1. Laundry & Linens
   2. Dry Cleaning
   3. Closet Management
4. Cleaning Products & Tools
   1. Essentials for Cleaning
5. Organization
   1. Fundamentals
6. Schedules
   1. Creating Housekeeping Schedules
7. Entertaining
   1. Tableware
   2. Table Setting & Service
   3. Event Planning & Support
8. Staff Management
   1. Executive Housekeeper Staff Managing Skills

What you will learn

• The role of an Executive Housekeeper
• Communication & Administrative Skills
• Detailed level of housekeeping training
• Advanced laundry skills and techniques
• Advanced organizational skills
• Advanced skills for entertaining guests
• Household maintenance schedules
• Staff management

How you will benefit

• Obtain a certificate of training
• Improve necessary skills to work at the highest level of housekeeping necessary to be considered a head or executive housekeeper
• Opportunity to increase wages associated with this higher skillset
• Better prepared for a career in private service and gain higher confidence levels when interviewing for positions in this field by illustrating a broader skillset

Marta Perrone

Marta Perrone is a graduate of UCLA with a B.A. in Spanish and Linguistics and has over 30 years of experience in the Private Service Industry. She owned and managed a domestic placement agency for 20 of those years while spending the last 10 conducting training seminars, creating training materials and providing personalized in-home manuals and training.

Marta Perrone es una graduada de UCLA con un Bachillerato en Artes en Español y Lingüística y tiene más de 30 años de experiencia en la Industria de Servicios Privados. Ella fue propietaria y administradora de una agencia de colocación doméstica durante 20 de esos años mientras pasaba los últimos 10 conduciendo seminarios de capacitación, creando materiales de capacitación y proporcionando manuales y capacitación personalizados en el hogar.

El curso está diseñado para principiantes que no tienen experiencia con flores, arreglos florales o diseño floral. Los estudiantes aprenden los trucos que todo buen diseñador floral profesional depende.

Requisitos / Requirements:

Requisitos de hardware / Hardware Requirements:

• Este curso puede ser tomado en una PC o Mac. / This course can be taken on either a PC or Mac.

Requisitos de software / Software Requirements:

• PC: Windows 8 or newero posterior. / PC: Windows 8 or later.
• Mac: macOS 10.6 o posterior. / Mac: macOS 10.6 or later.
• Navegador: se prefiere la última versión de Google Chrome o Mozilla Firefox. Microsoft Edge y Safari también son compatibles. / Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word (no incluido) / Microsoft Word (not included)
• Adobe Acrobat Reader. Haga clic aquí para descargar el lector de Acrobat. / Adobe Acrobat Reader. Download the Acrobat Reader.
• Cualquier aplicación de procesamiento de textos. / Any word processing application.
• El software debe ser instalado y estar en pleno funcionamiento antes de que comience el curso. / Software must be installed and fully operational before the course begins.

Otro / Other:

• Es requirido surtir flores locales y otros articulos de arreglos florals para completar tareas. (no incluido en la inscripción) / You are required to source local flowers and other floral arrangement supplies to complete assignments. (not included in enrollment)
• Capacidad de acceso a correo electrónico y acceso a una cuenta de correo electrónico personal. / Email capabilities and access to a personal email account.

Requisitos de material de instrucción / Instructional Material Requirements:

Los materiales de instrucción necesarios para este curso son incluidos en la inscripción y seran disponibles online. / The instructional materials required for this course are included in enrollment and will be available online.

El diseño floral es una parte integral de cada evento de Preston Bailey. El curso de los Fundamentos del Diseño Floral Bailey, Parte 1 de la serie de Diseño Floral, es una oportunidad para que aprenda los fundamentos del diseño floral de Preston Bailey, el experto en diseño floral más reconocido de la industria.

El curso está diseñado para principiantes que no tienen experiencia con flores, arreglos florales o diseño floral. Usted aprenderá trucos de los que dependen todos los diseñadores profesionales. También ganara una fundación sólida en los básico lo cual lo preparara para aprender técnicas más complejas de los diseños florales únicos de Preston. Cuando complete este curso, también tendrá la oportunidad única de solicitar pasantías con Preston y su equipo en Diseños Preston Bailey.

Descargo de responsabilidad: este curso no tiene un programa de pasantías a través de ed2go. Consulte con su instructor para obtener más información sobre las oportunidades de pasantías.

Floral design is an integral part of every Preston Bailey event. The Preston Bailey Fundamentals of Floral Design course, Part 1 in the Floral Design series, is an opportunity for you to learn the fundamentals of floral design from Preston Bailey, the industry's most highly regarded floral design expert.

The course is designed for beginners who have no experience with flowers, flower arranging, or floral design. You learn the tricks that every good professional floral designer depends on. You also gain a strong foundation in the basics, which prepares you for learning the more complex techniques of Preston's unique floral designs. When you complete this course, you also have the unique opportunity to apply for internships with Preston and his team at Preston Bailey Designs.

Disclaimer: This course does not have an externship program through ed2go. Please check with your instructor for more information regarding externship opportunities.

1. Introducción
   1. Crear un botiquín de herramientas de diseño floral
   2. Estudio de la Licencia de Negocios
2. Experimentos
   1. Experimentos Procesados
   2. Experimentos no procesado
3. Proyecto de Carpeta de Referencias
   1. Investigación
   2. Crear una carpeta de referencia
4. Análisis de la industria
   1. Técnicas alternativas de diseño floral
   2. Compartir una técnica de diseño floral
5. Material No Floral
   1. Discutir los materiales no florals
   2. Investigación
   3. Crear una cartera de materiales no florales
6. Ideas y Práctica
   1. Ramilletes y boutonnieres
   2. Decoración de la Ceremonia
   3. La creación de un collage
   4. Boutonnieres de Rosas
   5. Boutonnieres de Orquídeas
   6. La creación de un ramillete
   7. Lazo /moña de 3 lazos
7. Ramos de novia
   1. Ramos de Novia Redondos
   2. Ramos nupciales largos
8. Centros de mesa
   1. Crear un arreglo en un florero
   2. Crear una topiaria (poda artística) pequeña
   3. Crear un centro de mesa bajo / largo
   4. Crear una guirnalda de 2 pies
9. Proyecto Final y Examen

1. Introduction
   1. Create a floral design tool kit
   2. Learn about business licenses
2. Experiments
   1. Processed experiments
   2. Non-processed experiments
3. Reference Portfolio Project
   1. Investigation
   2. Create a reference portfolio
4. Industry Analysis
   1. Alternative floral design techniques
   2. Share a floral design technique
5. Non-Floral Material
   1. Discuss non-floral materials
   2. Investigation
   3. Create a portfolio of non-floral materials
6. Ideas and Practice
   1. Boquets and boutonnière
   2. Decoration of ceremonies
   3. Creating a collage
   4. Rose boutonnière
   5. Orchid boutonnière
   6. Creating a bouqet
   7. Loop / 3 loop bow
7. Bridal bouqets
   1. Round Bride Bouqets
   2. Long bridal bouqets
8. Centerpieces
   1. Create a vase arrangement
   2. Create a small topiary (artistic pruning)
   3. Create a low/long table center
   4. Create a 2-foot garland
9. Final Project and Exam

What you will learn

• Demostrar una comprensión básica y un conocimiento fundamental de las herramientas del diseño floral. / Demonstrate a basic understanding and fundamental knowledge of floral design tools
• Entender el propósito del procesamiento y cómo afecta el resultado y la longevidad de un diseño floral. / Understand the purpose of processing and how it affects the outcome and longevity of a floral design
• Demostrar una comprensión básica de los métodos utilizados para procesar las flores para el diseño / Demonstrate a basic understanding of the methods used to process flowers for design
• Aprender los fundamentos básicos de la compra de flores al por mayor cuando se prepara para el diseño de flores para un evento / Learn the basic fundamentals of purchasing flowers wholesale when preparing for the design of flowers for an event

How you will benefit

• Aprenda toda la información necesaria para convertirse en un florista profesional o diseñador floral / Learn all the information needed to become a professional florist or floral designer
• Comprenda las herramientas, las técnicas y los consejos para realizar pedidos al por mayor que lo ayudarán a iniciar un negocio en la industria floral / Understand the tools, techniques, and wholesale ordering tips that will help you launch a business in the floral industry
• Sepa cómo identificar, acercarse y establecer una pasantìa en su área local / Know how to identify, approach, and set up an internship in your local area
• Reciba avisos de oportunidades de pasantìas y conferencias y eventos de la industria/ Receive notices of internship opportunities and industry conferences and events

Angie Zimmerman

Angie Zimmerman is the CEO and founder of Angie Zimmerman Designs, a full-service floral design firm specializing in weddings and special events. She has more than 20 years of experience in the floral industry, operating floral shops in multiple locations in northern California. Currently, she is the instructor of "Preston Bailey's Fundamentals of Floral Design," a course offered by the Wedding Planning Institute and the lead instructor for Preston Bailey's Intermediate Floral Design.

Angie Zimmerman es la CEO y fundadora de Angie Zimmerman Designs, una firma de servicios de diseño floral especializada en bodas y eventos especiales. Tiene más de 20 años de experiencia en la industria floral, operando tiendas de flores en varios lugares en el norte de California. Actualmente, es la instructora de "Preston Bailey's Fundamentals of Floral Design," un curso ofrecido por el Wedding Planning Institute y el instructor principal para el "Preston Bailey's Intermediate Floral Design."

This course provides a comprehensive introduction to the fundamentals of the hospitality industry and an overview of the various roles and responsibilities within hotel management.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

These recommended reference materials are optional, but it's recommended that you purchase the latest version of them to ensure your skill set is up-to-date:

• David K. HAYES and Jack D. NINEMEIER - Hotel Operations Management
• Leonardo INGHILLERI & Micah SOLOMON - Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
• Micah SOLOMON - The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
• Jokima HILLER - 7 EASY Ways to Show Your Employees YOU Care! A Booklet for Hotel Managers and Others

In this comprehensive online hotel management course, you will gain a solid understanding of the growing hospitality business—from historical context to the current trends. You will explore the key factors that shape the industry and its impact on the global economy before delving into the various aspects of hotel operations.

This hotel management training course will cover the responsibilities and skills required for various positions, including front desk management, guest relations, housekeeping, and revenue management. You will learn the different areas of hotel management, including staff leadership and management, learning effective strategies for motivating and managing a diverse team. Gain a firm grasp of business management principles, understanding key concepts such as budgeting, marketing, strategic planning, logistics, and record-keeping, all of which play a crucial role in the successful operation of a hotel.

You will also learn to navigate the process of planning and executing successful events and activities that meet the needs and expectations of guests. Along with food and beverage roles, you will master the intricacies of menu planning, food safety, and customer service in a hospitality setting.

By the end of this hotel management course, you will have a comprehensive understanding of the hospitality business, essential hotel management roles, and the integrated disciplines that provide you with a strong foundation for a successful career in hotel management.

1. Introduction: The Scope and Nature of Hotel Management
   1. The Hotel Industry
   2. The Scope of the Industry
   3. The Firm in the Hotel and Catering Industry
   4. Hotel Management
   5. Planning
   6. Policy
2. Workplace & Hotel Organization
   1. Organization
   2. The Nature and Purpose of Organization
   3. The Mechanistic View of Organization
   4. The Human Relations View of Organization
   5. The Systems Approach to Organization
   6. Organization Structure
   7. The Informal Structure
   8. Hotel Organization
3. Hotel Staff Management
   1. Work Charts
   2. Communication and Coordination
   3. Staff Management
   4. Monitoring Workloads and Work Procedures
   5. Authority/Chain of Command
   6. Career Structure
4. Hospitality Control Systems
   1. Sources and Storage of Information
   2. Creating and Maintaining Information
   3. Creating and Maintaining Control Systems
   4. Types of Control
   5. Production Control
   6. Quality Control
   7. Sales Control
   8. Labor Utilization Control
   9. Materials Control
   10. Maintenance Control
   11. Financial Control
   12. Setting Standards and Corrective Action
   13. Work Study
   14. Organization and Methods
5. Front Desk Operations (Reception)
   1. The Functions of the Front Office
   2. Customer Service
   3. Dealing with Grievances & Complaints
   4. Understanding Communication
   5. Conversation Development
   6. Using the Telephone
   7. Business Letters
   8. Promotions and Customer Relations
   9. Client Interpersonal Skills, Self Esteem & Reinforcement, etc.
6. Servicing Rooms and General Cleaning
   1. Service Equipment
   2. Direct Purchase of Hire of Equipment
   3. Linen: Purchase or Hire, Choice of Fabrics, Structure and Properties of Fibers
   4. Linen Room Organization
7. Building and Facility Maintenance
   1. Daily
   2. Periodic and Planned Preventative Maintenance
   3. Frequent Maintenance Problems
   4. Safety, Furniture
   5. Fittings
   6. Managing Maintenance
   7. Building Maintenance
   8. Toilets and Locker Rooms
8. Activities Management
   1. Tour desk, gymnasium, events (e.g. Weddings, balls etc.)
   2. In house Services
   3. Recreation Facilities
   4. Guest Information Services
   5. Swimming Pools
   6. Spa & Sauna Facilities
   7. Activities Management
   8. Tourism
9. Food & Beverage Service
   1. Types of Food Service (e.g. Room Service, Bar, Restaurant, Coffee Shop etc.)
   2. Kitchen Design & Equipment
   3. Service Facilities
   4. Food Service Management
   5. Food Purchasing
   6. Dealing with Complaints

What you will learn

• Overview of the hospitality business
• Introduction to essential hotel management roles
• Coverage of various areas of management, including staff leadership, activity and event coordination, and food and beverage roles
• Exploration of integrated disciplines, such as business management, hospitality and tourism, logistics, and record keeping

How you will benefit

• This course provides fundamental knowledge and skills required to work in the hotel industry
• Learn the basics of hotel management without committing to years of study
• Open the door to new career opportunities in hospitality

Thea Roberts

Thea Roberts is an instructor with a background in business administration. Previously, she was a finance officer and employment advisor. She also held a position in the Washington State Ombudsman Program. Roberts holds a Bachelor of Commerce and a Master of Arts.

For many families, household managers play a vital role running the home and supervising other household staff. Household managers offer their clients a varied skillset and ensure that all aspects of the home - from housekeeping to security and even budgets - run smoothly. Those working in private service who want to position themselves for advancement would benefit from household manager training.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online:

• "The Professional Training Guide" by Marta Perrone

This course is designed to train for the role of household manager. You will learn the necessary administrative skills and HR procedures needed to manage an entire staff and run a home.

This course covers subjects from selecting property vendors, planning and managing events, interviewing staff to home systems and how to manage these operations. You will also learn about housekeeping, what is needed to ensure the home is perfectly maintained, and how to set up security and emergency procedures to protect the family and home.

1. Introduction
   1. Nature and Scope of Household Management
2. Household Management Skills & Experience
   1. Administrative Skills
   2. Technical Skills
3. Staff Management
   1. Hiring Household Staff
   2. HR Duties for the Family Office
   3. Managing Household Staff
4. Housekeeping Management
   1. Household Maintenance
   2. Cleaning Products & Tools
5. Event Management
   1. Event Planning
6. Property Management
   1. Home Systems & Appliances
   2. Property Maintenance Schedules
7. Vendor Management
   1. Vendor Selection & Bids
   2. Negotiating Contracts
8. Security Management
   1. Household Security & Emergency Procedures

What you will learn

• The role of a Household Manager
• Administrative & Technical Skills
• HR in the Home Office and Staff Management
• Event Planning from A-Z
• Vendor Management
• Home Systems and Property Management
• Housekeeping Maintenance
• How to create a Security & Emergency Plan

How you will benefit

• Obtain a certificate of training
• Acquire the necessary skills to work as a household manager
• Gain new employment opportunities and higher potential earnings by improving your skillset

Marta Perrone

Marta Perrone is a graduate of UCLA with a B.A. in Spanish and Linguistics and has over 30 years of experience in the Private Service Industry. She owned and managed a domestic placement agency for 20 of those years while spending the last 10 conducting training seminars, creating training materials and providing personalized in-home manuals and training.

Marta Perrone es una graduada de UCLA con un Bachillerato en Artes en Español y Lingüística y tiene más de 30 años de experiencia en la Industria de Servicios Privados. Ella fue propietaria y administradora de una agencia de colocación doméstica durante 20 de esos años mientras pasaba los últimos 10 conduciendo seminarios de capacitación, creando materiales de capacitación y proporcionando manuales y capacitación personalizados en el hogar.

Christina Levine

Christina Levine is a licensed attorney and risk advisor for small businesses and household employers. She received her J.D. from Loyola Law School, Los Angeles. Her firm, CPL Crisis Management, serves as an advisory team for clients by coordinating their workplace interests.

Los Planificadores de Bodas combinan creatividad y organización para ayudar a las parejas a celebrar el día más importante de sus vidas. Entrenados para una carrera rodeada de eventos de celebración!

Requisitos / Requirements:

Requisitos de hardware / Hardware Requirements:

• Este curso puede ser tomado en una PC o Mac. / This course can be taken on either a PC or Mac.

Requisitos de software / Software Requirements:

• PC: Windows 8 or newero posterior. / PC: Windows 8 or later.
• Mac: macOS 10.6 o posterior. / Mac: macOS 10.6 or later.
• Navegador: la última versión de Firefox, Chrome o Safari. / Browser: The latest version of Firefox, Chrome, or Safari.
• Microsoft Word (no incluido) / Microsoft Word (not included)
• Adobe Acrobat Reader.
• El software debe ser instalado y estar en pleno funcionamiento antes de que comience el curso. / Software must be installed and fully operational before the course begins

Otro / Other:

• Capacidad de acceso a correo electrónico y acceso a una cuenta de correo electrónico personal. / Email capabilities and access to a personal email account.

Requisitos de material de instrucción / Instructional Material Requirements:

Los materiales de instrucción necesarios para este curso son incluidos en la inscripción y seran disponibles online. / The instructional materials required for this course are included in enrollment and will be available online.

Los Planificadores de Bodas combinan creatividad y organización para ayudar a las parejas a celebrar el día más importante de sus vidas. Entrenados para una carrera rodeada de eventos de celebración!

En este programa, usted dominará los fundamentos de la planificación, la realización y la entrega de bodas y fiestas impresionantes. Este programa le permite obtener su certificación como Planificador de Bodas Profesional y le dará la oportunidad de poner sus nuevas habilidades para trabajar en una pasantía opcional.

Wedding planners combine creativity and organization to help happy couples celebrate the most important day of their lives. Train for a career surrounded by celebratory events!

In this course, you will master the fundamentals of planning, orchestrating, and delivering stunning weddings and parties. This course allows you to earn your certification as a professional wedding planner and will give you an opportunity to put your new skills to work in an optional internship.

Disclaimer: This course does not have an externship program through ed2go. Please check with your instructor for more information regarding externship opportunities.

Oportunidad de Prácticas

Este programa también le proporciona información sobre prácticas personalizadas. Recibirá notificaciones sobre pasantías en su área. También es posible que reciba invitaciones para conferencias y eventos de la industria.

Esta pasantía es una oportunidad para que usted pueda obtener experiencia práctica en la boda y en la planificación de eventos especiales. Una pasantía le permite aplicar sus nuevos conocimientos y habilidades en un entorno de trabajo y al mismo tiempo hace importantes conexiones profesionales.

Una pasantía puede ser una de las experiencias más gratificantes de su carrera. Las prácticas típicas pueden ser tan cortas como unas pocas horas de trabajo en un evento y con frecuencia duran hasta seis meses. Las oportunidades de pasantía pueden ser pagadas o no pagadas. En muchos casos, estas posiciones conducen al empleo.

Al registrarse, se le dan los primeros nueve (9) meses para completar este programa.

Descargo de responsabilidad: este curso no tiene un programa de pasantías a través de ed2go. Consulte con su instructor para obtener más información sobre las oportunidades de pasantías.

1. La Visión de la Industria de la Boda
   1. Cómo ha evolucionado la planificación de las bodas alrededor del mundo
   2. El propósito del Compromiso
   3. Estadísticas actuales de parejas vinculadas al matrimonio 2014.
   4. Las Temporadas para las Bodas
   5. El Presupuesto de una Boda
2. El Compromiso
   1. La Oportunidad de una fiesta para el Compromiso
   2. Conceptos básicos del anillo de compromiso
   3. Anuncios del Compromiso
   4. La línea de tiempo de la novia / lista de verificación
   5. La lista de verificación del novio
   6. Significados Tradicionales
   7. Fiesta de Compromiso e Ideas para las Despedidas deSoltera
   8. Preguntas Frecuentes sobre el Compromiso/ Boda
3. Su rol como un Planificador Certificado de Bodas
   1. El proceso de una planificación de eventos
   2. Preguntas que debe realizarle a la futura novia
   3. Cómo desarrollar un perfil de cliente
   4. Cómo establecer las expectativas de los proveedores
   5. Cómo establecer las expectativas de la novia y su familia
   6. Gestión de eventos / proyectos
   7. Graficas RASCI
   8. Etiqueta de la boda, contratiempos y caos.
4. Manejando su propio negocio
   1. Cómo manejar su propio negocio basado en su mercado
   2. Cómo evaluar su competencia al establecer sus servicios
   3. Cómo establecer objetivos preliminares de marketing
   4. Herramientas y consejos para organizar su oficina en casa y sus prácticas comerciales
   5. Costos de inicio de la empresa
5. Documentación y Objetivos
   1. La importancia de la documentación
   2. Cómo la documentación de sus prácticas comerciales desempeña un papel vital en el éxito de su negocio
   3. Cómo establecer metas para usted y su negocio
   4. Herramientas de diseño de bodas y eventos
6. Selección de Proveedores y Salones Sociales
   1. Por qué la selección de proveedores es un elemento clave para el éxito de su negocio?
   2. Cómo identificar proveedores de calidad
   3. Las preguntas que se deben hacer al crear su red de proveedores
7. Contratos y Negociaciones
   1. Contratos
   2. Los elementos clave de un contrato
   3. Reglas del contrato que debe recordar
   4. La importancia de tener la cobertura de un seguro en su negocio
   5. Recursos empresariales de la Cámara de Comercio de los Estados Unidos
   6. Negociaciones de contratos
8. El Planificador de Bodas Tradicional
   1. Tarifas de los Planificadores de Bodas Tradicionales vrs Contemporáneos
   2. Cómo crear paquetes de boda como un planificador de bodas tradicional
   3. Papel o rol del planificador de bodas, coordinador de bodas y director de bodas
   4. Cómo trabajar con un futuro o posible cliente de bodas.
   5. Herramientas y sugerencias para consultas iniciales
9. Culturas y Tradiciones de la Boda
   1. Culturas y tradiciones internacionales de la boda
   2. Cómo incorporar las tradiciones culturales en los diseños de la boda
10. Ceremonias Tradicionales y No Tradicionales
    1. Los elementos clave de las ceremonias de boda tradicionales, no tradicionales y civiles
    2. Qué preguntas hacer al planificar un tipo específico de boda y lugar
    3. Cómo delegar las responsabilidades nupciales y quién es responsable de qué
    4. Cómo mantenerse al tanto de las tendencias de las bodas y la moda
    5. Consejos en caso de emergencias y lo que está incluido en un kit de emergencia para el día de la boda
11. El vestido o atuendo de boda
    1. Selección y asesoramiento de la selección de vestido de novia
    2. Estilos básicos del vestido
    3. Estilos básicos del velo
    4. Los mejores diseñadores de vestidos de novia
12. Música de la boda
    1. La Incorporación de música en las actividades y eventos del día de la boda
    2. Crear una banda sonora o una partitura musical
13. Bodas y Eventos
    1. Creación de un evento de firma
    2. Diseno de Bodas y Eventos - A6
    3. Ejemplos de temas de bodas y bodas segun la estación
14. Comercializando su Negocio
    1. Asociarse con las asociaciones adecuadas
    2. La importancia de la comercialización y el establecimiento de una misión
    3. Elementos clave de su reputación e imagen
    4. Redes sociales
15. Comercialización a nivel local
    1. Auto promoción
    2. Ideas para ayudarle a comercializarse localmente
    3. Organizar y dirigir un seminario exitoso
    4. El taller de Dina Manzo...Es mi Fiesta y yo la Organizo como Quiera!
16. Espectáculos Nupciales
    1. La importancia de la participación en shows nupciales
    2. Investigar acerca de los espectaculos nupciales
    3. Elementos esenciales de una lista de verificación nupcial
    4. Reservar en un espectáculo
    5. Trabajando en un puesto
    6. Darle seguimiento a un espectaculo nupcial
17. Mercadeo en Línea
    1. Importancia de la presencia en línea
    2. Forma correcta de construir una página web para el mercadeo en línea
    3. Importancia de las palabras clave y la ubicación
    4. Recomendar empresas de web, software y sitios web
18. Relaciones Públicas
    1. Acercarse a los medios de comunicación y posicionarse como un experto en su campo
    2. Elementos clave de un comunicado de prensa
    3. Comunicado de prensa
    4. Escribiendo su biografía
    5. Realización de investigaciones sobre oportunidades editoriales
    6. Creación de un calendario de oportunidades editoriales
    7. Contactar con noticieros y estaciones de radio locales
    8. Publicar sus artículos
    9. Creación de su prensa empresarial / estuche de medios
19. Bodas de Destino y Software Organizacional
    1. Bodas de Destino
    2. Organizar su Negocio y Agilizar sus Actividades Diarias
    3. Planificación de su trabajo mediante un plan de trabajo
    4. Uso de software organizacional
20. Ampliar sus Ofertas de Negocios
    1. Incorporación de servicios y productos adicionales en su negocio
    2. Productos contemporáneos e iniciar su expansión
    3. Ampliar sus oportunidades de negocio

1. Wedding Industry Overview
   1. How wedding planning has evolved around the world
   2. The purpose of an engagement
   3. Current statistics for marriage-bound couples 2014
   4. Wedding seasons
   5. The wedding budget
2. Engagement
   1. The opportunity of the engagement party
   2. Engagement ring basics
   3. Engagement announcements
   4. The bride's timeline/checklist
   5. The groom's checklist
   6. Traditional meanings
   7. Engagement party and bridal shower ideas
   8. Engagement/wedding FAQs
3. Your Role as a Certified Wedding Planner
   1. The Event Planning Process
   2. Questions to ask a new bride-to-be
   3. How to develop a client profile
   4. How to set vendor expectations
   5. How to set the expectations of the bride and her family
   6. Event/project management
   7. RASCI charting
   8. Wedding etiquette, mishaps, and mayhem
4. Running Your Own Business
   1. How to Run Your Own Business Based on your marketplace
   2. How to evaluate your competition when establishing your services
   3. How to set preliminary marketing objectives
   4. Tools and tips for organizing your home office and business practices
   5. Business start-up costs
5. Documentation and Goals
   1. The importance of documentation
   2. How documentation of your business practices plays a vital role in the success of your business
   3. How to set goals for yourself and your business
   4. Wedding & Event Design Tool Kit
6. Vendor and Venue Selection
   1. Why vendor selection is a key element in the success of your business
   2. How to identify quality vendors
   3. The questions to ask when building your vendor network
7. Contracts and Negotiations
   1. Contract Law
   2. The key elements of a contract
   3. Contract rules to remember
   4. The importance of having business insurance
   5. Chamber of Commerce business resources
   6. Contract negotiations
8. The Traditional Wedding Planner
   1. Traditional vs Contemporary wedding planner fees
   2. How to create wedding packages as a traditional wedding planner
   3. Role of wedding planner, wedding coordinator, and wedding director
   4. How to work with a prospective bridal client
   5. Tools and suggestions for initial consultations
9. Wedding Cultures and Traditions
   1. International wedding cultures and traditions
   2. How to incorporate cultural traditions into signature wedding designs
10. Traditional and Non-Traditional Wedding Ceremonies
    1. The key elements of traditional, non-traditional, and civil wedding ceremonies
    2. What questions to ask when planning a specific type of wedding and venue
    3. How to delegate bridal party responsibilities and who is responsible for what
    4. How to keep abreast of wedding trends and fashion
    5. Emergency tips and what is included in a wedding day emergency kit
11. The Wedding Gown
    1. Selecting and advising wedding gown selection
    2. Basic gown styles
    3. Basic veil styles
    4. The top wedding dress designers
12. Wedding Music
    1. Incorporating music into wedding day activities and events
    2. Creating a wedding day soundtrack or musical score
13. Signature Wedding and Events
    1. Creating a signature event
    2. Wedding & Event Design – A6 Production
    3. Sample wedding themes and seasonal weddings
14. Marketing Your Business
    1. Partnering with the right associations
    2. The importance of marketing and establishing a mission
    3. Key elements of your reputation and image
    4. Networking
15. Marketing on a Local Level
    1. Self-Promotion
    2. Ideas to help you market locally
    3. Organizing and conducting a successful seminar
    4. Dina Manzo's It's My Party and I'll Plan if I Want To! workshop
16. Bridal Shows
    1. The importance of bridal show participation
    2. Researching bridal shows
    3. Essential elements of a bridal show checklist
    4. Booking a show
    5. Working a booth
    6. Conducting a post bridal show follow-up
17. Online Marketing
    1. Importance of an online presence
    2. Proper way to construct a web page for online marketing
    3. Importance of keywords and placement
    4. Recommend web positioning companies, software, and websites
18. Public Relations
    1. Approaching the media and positioning yourself as an expert in your field
    2. Key elements of a press release
    3. Press release exposure
    4. Writing your biography
    5. Conducting editorial opportunity research
    6. Creating an editorial opportunity calendar
    7. Contacting local news and radio stations
    8. Publishing your articles
    9. Creating your business press/ media kit
19. Destination Weddings and Organizational Software
    1. Destination weddings
    2. Organizing your business and streamlining your daily activities
    3. Planning your work by a work plan
    4. Using organizational software
20. Expanding Your Business Offerings
    1. Incorporating additional services and products into your business
    2. Contemporary products and starting expansion
    3. Expanding your business opportunities

What you will learn

• Planificación de un presupuesto, selección de un proveedor y diseño de una boda / Planning a budget, selecting a vendor, and designing a wedding
• Leer y entender los contratos de proveedores existentes y crear o elaborar nuevos / Reading and understanding existing vendor contracts, and creating new ones
• Elegir elementos de diseño, telas y estilos / Choosing design elements, fabrics, and styles
• Comprender las seis etapas de una experiencia en un evento y las formas de implementarlas / Understanding the six stages of an event experience and ways to implement them
• Comprender la ciencia detrás de la combinación de alimentos y vinos para la planificación de eventos especiales / Understanding the science behind food & wine pairing for special event menu planning
• Utilizar las técnicas de etiqueta para la decoración de la mesa / Preparing the proper table setting and establishing etiquette techniques
• Usar adecuado del software, herramientas y recursos para una planificación de bodas y eventos / Using wedding and event planning software, tools, and resources
• Implementación de una lìnea de tiempo para un evento de boda / Implementing a wedding event timeline
• Desarrollar su red de proveedores dentro de la industria local preferida / Developing your preferred local industry vendor network
• Trabajar con un cliente nupcial para planificar, diseñar y entregar una boda ideal / Working with a bridal client to plan, design, and deliver a dream wedding

How you will benefit

• Tener un portafolio de trabajo junto con contratos comerciales, información de precios, paquetes y herramientas de presentación / Have a portfolio of work along with business contracts, pricing information, packages, and presentation tools
• Comprender el proceso para establecer un negocio legal de planificación de bodas y ser conocedor de la estructura del negocio: licencias, seguros y locales importantes, leyes y regulaciones estatales y federales que afectan a las empresas, asì como requisitos de procedimiento necesarios para el cumplimiento / Understand the process for setting up a legal wedding planning business and be knowledgeable about business structure: licenses, insurances, and major local, state, and federal laws and regulations that affect business, as well as the procedural requirements necessary for compliance
• Ser competente en la prospección y contratación de clientes de bodas y eventos especiales / Be proficient in prospecting for and contracting with wedding and special event clients
• Comprenda cómo usar el marketing, la publicación y las relaciones públicas para promover y aumentar su negocio / Understand how to use marketing, publishing, and public relations to promote and increase your business
• Comprenda cómo desarrollar paquetes de servicios que le brinden una ventaja competitiva en su mercado local / Understand how to develop service packages that give you a competitive edge in your local market
• Sepa la diferencia entre la etiqueta tradicional y la no tradicional / Know the difference between traditional and non-traditional etiquette
• Familiarìcese con las tradiciones y culturas de la boda y cómo incorporar los antecedentes étnicos o culturales de un cliente en la celebración / Be familiar with various wedding traditions and cultures and how to incorporate a client's ethnic or cultural background into the celebration

Cho Phillips

Cho Phillips is the founder of Lovegevity, Inc. and author of the "Professional Wedding and Event Planning: How to Start a Wedding Planning Business" textbook and resource manual. As founder of The Wedding Planning Institute, Phillips provides an opportunity for subject matter experts to contribute to the standardization and education for wedding professionals. She has been featured in The New York Times, Wall Street Journal, Chicago Tribune, Washington Times, Entrepreneur Magazine, Las Vegas Sun, and has been a guest on NBC, UPN, WB and other nationally-broadcast television and radio stations.

Cho Phillips es el fundador de Lovegevity, Inc. y autor del libro y manual de recursos "Planificación Profesional de Bodas y Eventos: Como Comenzar un Negocio de Planificación de Boda". Como fundador del Instituto de Planificación de Bodas, Phillips proporciona una oportunidad para que los expertos en la materia contribuyan a la estandarización y educación para los profesionales de bodas. Ella ha aparecido en El New York Times, Wall Street Journal, Chicago Tribune, Washington Times, Entrepreneur Magazine, Las Vegas Sun, y ha sido invitada a NBC, UPN, WB y en otros canales de televisión y estaciones de radio de defunción nacional.

The Preston Bailey Floral Design course is an opportunity for you to learn the fundamentals of floral design from Preston Bailey, the industry's most highly regarded floral design expert.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word (not included in enrollment).
• Microsoft PowerPoint is recommended but not required (not included in enrollment).
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.
• You are required to source the following floral arrangement supplies to complete assignments (not included in enrollment):
  • Local Fresh Flowers
  • Garden Flower Scissors
  • Floral Tape
  • Floral Wire
  • Rose Stripper
  • Ribbon

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online

In this online flower arrangement course, you will have the opportunity to learn from one of the industry's most highly regarded experts, Preston Bailey. As a world premier event designer with 30 years of experience, you will be given the secrets that every successful professional floral designer relies on and gain a solid foundation in the basics of floral design. This foundation is essential for mastering more intricate techniques, which are taught in the advanced Preston Bailey classes offered in this floral design series.

Rewarding and fun, this course will spark your passion for flowers and give you the skills you need to select, purchase, and process fresh flowers and design for a variety of arrangements, including boutonnieres, corsages, centerpieces, and more! The course materials are designed for beginners, so no prior experience with flowers, flower arranging, or floral design is required.

After completing this floral arranging basics course, you will have access to internships in your area and receive notifications about industry conferences and events. Take the first step towards becoming a skilled floral designer today and get the skills needed to impress your customers and clients.

Note: Upon course enrollment, you can inquire with your instructor for more information regarding internship opportunities available.

1. Introduction
   1. Create Floral Design Tool Kit
   2. Research Business License
2. Experiments
   1. Processed experiment
   2. Non-Processed experiment
3. Reference Binder Project
   1. Research
   2. Create a Reference Binder
4. Industry Insight
   1. Alternative Floral Design Techniques
   2. Sharing a Floral Design Techniques
5. Non Floral Material
   1. Discuss Non floral materials
   2. Research
   3. Create a Portfolio of non floral materials
6. Ideas and Practice
   1. Corsages and boutonnieres
   2. Ceremony Décor
   3. Creating a collage
   4. Rose Boutonnieres
   5. Orchid Boutonnieres
   6. Creating a corsage
   7. 3-loop bow
7. Bridal Bouquets
   1. Round Bridal Bouquets
   2. Long Bridal Bouquets
8. Centerpieces
   1. Create a vase arrangement
   2. Create a small topiary
   3. Create a long/ low centerpiece
   4. Create 2-foot garland
9. Final Project & Exam

What you will learn

• The fundamental tools and techniques of floral arranging
• How to process fresh flowers in a way that affects the outcome and lifespan of an arrangement
• Flower processing methods for design
• How to design for a variety of arrangements, including boutonnieres, corsages, bouquets, vase arrangements, and other centerpieces, as well as garland
• How to create arrangements with non-floral materials
• Basic principles of purchasing wholesale flowers for event floral design

How you will benefit

• Gain the knowledge and skills necessary to become a professional florist or floral designer
• Learn about the tools, techniques, and wholesale ordering tips that will help you launch your own business in the floral industry
• Understand how to identify, approach, and set up an internship in your local area
• Receive notifications about internship opportunities, industry conferences, and events

Leah T. Williams, CMWEP

Leah T. Williams is an experienced event planning and design expert with a deep understanding of the art of floral design. She is the founder of Leah T. Williams Event Planning & Design and has dedicated her career to crafting unforgettable experiences that match the unique needs and preferences of her clients. Leah holds a Master of Science in Education in School District Business Leadership, which adds depth to her expertise and allows her to teach not only the artistry of floral design but also the business acumen required for success in the field. She is a Certified Wedding and Event Planner and has participated in industry-renowned programs, including Kevin Lee's Master Class in Event Design and Preston Bailey's Protege Program for Floral Designers. With her passion for floristry and commitment to excellence, she is the ideal instructor for those eager to explore the art of floral design and cultivate their own creative flair in this captivating field.

Lisa Vogenitz, CWEP, CEP

Lisa Vogenitz is an experienced floral designer and instructor who has a passion for education and immersive learning experiences. With over a decade of experience in the hospitality industry and training under renowned floral artists, Lisa has a deep understanding of the artistry and intricacies of floral design. Her approach to teaching is rooted in experiential learning and encourages students to harness their own artistic instincts to craft unique and breathtaking arrangements. Lisa's dedication to education extends beyond the classroom, and she is committed to nurturing the next generation of floral designers.

From designing table tops to creating floral sculptures and room transformations, Preston will guide you through his design techniques and processes.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word (not included in enrollment).
• Skype is recommended but not required.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.
• You are required to source local flowers and other floral arrangement supplies to complete assignments (not included in enrollment).

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

The Intermediate Floral Design course by Preston Bailey will teach you how to create stunning tabletop floral arrangements and navigate the financial aspects of a floral design business. This is the advanced course in the Floral Design series, offering a comprehensive learning experience diving into the more complex, intricate designs that Preston Bailey is known for in event design.

Throughout the floral design course, you will explore the various layers involved in designing a tabletop arrangement. You will learn how to consider factors such as table size, shape, materials, and flower selections to produce visually captivating and cohesive designs. By understanding the combination of color choices, flowers, materials, and table shapes, you will gain the skills to create harmonious and breathtaking floral designs.

In addition to the creative aspects of floral design, you will learn how to utilize a design formula to effectively plan, design, price, and execute profitable floral designs. Understanding the financial aspects of your floral design business will enable you to confidently structure pricing and ensure profitability.

Another benefit that sets this floral arrangement course apart is that you can obtain guidance on how to identify, approach, and set up an internship in your local area. By successfully completing the course, you will have access to internship opportunities and receive notifications about relevant industry conferences and events—ensuring that you stay connected with the industry and continue expanding your knowledge and network.

Note: Upon course enrollment, you can inquire with your instructor for more information regarding internship opportunities available.

1. Design
   1. Assessment
   2. Spaces
   3. Logistics
   4. Concept
   5. Scope
2. Low Centerpiece
   1. Floral recipe
   2. Instruction form
   3. Container form
   4. Placement
3. Tall Centerpiece
   1. Styles form
   2. Types form
   3. Floral Recipe form
   4. Instruction form
   5. Container form
   6. Placement
4. Floral Accessory
   1. Itemization form
   2. Recipe form
   3. Calculation form
   4. Instruction form
   5. Accessory placement
5. Floral Statement
   1. Description form
   2. Recipe form
   3. Instruction form
   4. Placement
6. Tablescape
   1. Scope of work form
   2. Budget calculations form
   3. Instruction form
   4. Production
   5. Final Project – Design and produce the floral designs for one table place setting

What you will learn

• Stay updated on internship opportunities, industry conferences, and events through regular notifications
• Skillfully blend table sizes to create extraordinary designs that enhance the overall ambiance of event spaces and create visually appealing arrangements
• Master the art of designing and constructing low centerpieces with intricate layers of detail, adding depth and elegance to the overall design
• Explore creative options for containers other than traditional vases or bowls, providing support and enhancing the visual impact of low centerpieces
• Identify centerpiece options that make a statement and strategically incorporate them into the overall table design, creating focal points that captivate attendees
• Seamlessly integrate accessory items and statement pieces into the overall table design, adding flair and enhancing the visual cohesiveness of the arrangement

How you will benefit

• Elevate your floral design expertise to new heights, mastering the creation of breathtaking statement floral pieces, exquisite accessory floral design items, and visually captivating low and tall centerpieces
• Develop a versatile skill set in floral design that enables you to fulfill the unique needs and preferences of diverse venues and clients with distinct visions and brand identities
• Differentiate yourself from industry competition by investing in professional training that enhances your knowledge, skills, and techniques as a trusted and sought-after expert
• Uncover effective pricing strategies and methods to propel your success as a floral designer, empowering you to build a thriving business that delivers stunning designs and ensures financial prosperity

Leah T. Williams, CMWEP

Leah T. Williams is an experienced event planning and design expert with a deep understanding of the art of floral design. She is the founder of Leah T. Williams Event Planning & Design and has dedicated her career to crafting unforgettable experiences that match the unique needs and preferences of her clients. Leah holds a Master of Science in Education in School District Business Leadership, which adds depth to her expertise and allows her to teach not only the artistry of floral design but also the business acumen required for success in the field. She is a Certified Wedding and Event Planner and has participated in industry-renowned programs, including Kevin Lee's Master Class in Event Design and Preston Bailey's Protege Program for Floral Designers. With her passion for floristry and commitment to excellence, she is the ideal instructor for those eager to explore the art of floral design and cultivate their own creative flair in this captivating field.

Lisa Vogenitz, CWEP, CEP

Lisa Vogenitz is an experienced floral designer and instructor who has a passion for education and immersive learning experiences. With over a decade of experience in the hospitality industry and training under renowned floral artists, Lisa has a deep understanding of the artistry and intricacies of floral design. Her approach to teaching is rooted in experiential learning and encourages students to harness their own artistic instincts to craft unique and breathtaking arrangements. Lisa's dedication to education extends beyond the classroom, and she is committed to nurturing the next generation of floral designers.

Preston Bailey's Signature Wedding & Event Design course allows you to experience the step-by-step processes and techniques utilized by one of the globe's leading wedding and event experts, industry pioneer Preston Bailey.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word (not included in enrollment).
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

• Preston Bailey's Signature Wedding & Event Design

Please note: You will receive a digital book if the physical book is on backorder.

Distinguish yourself as a professional event designer by taking this course. You will learn to design event details from top to bottom including the design surrounding the activities that make an event come to life. In many cases it is the designer that extracts the emotional and personal elements of a client and weaves those personal expressions into the event design. A wedding planner taking this course will learn the art of design and how to apply design techniques to their existing knowledge and services to their clients. In this course, you will also learn how to identify, approach, and set up an internship in your local area. You will receive notices of internship opportunities and industry conferences and events.

Disclaimer: This course does not have an externship program through ed2go. Please check with your instructor for more information regarding externship opportunities.

1. Daring to Dream - Introduction
   1. Intro video
   2. Industry history and evolution
   3. Preston Bailey's story
   4. Definition of event design
   5. Difference between designer and planner
   6. Fundamentals of design styles
   7. Assignment – Inspiration project
2. Defining the Dream - Working with Clients
   1. Preston Bailey's design statement
   2. Formulas for event design planning
   3. First client meeting
   4. Design Intuition – Building a bond and rapport, asking the right questions
   5. Presenting design options and upsell/enhancement opportunities
   6. Tools and Resources
   7. Case study
   8. Lessons Learned
   9. Project
3. Designing the Dream - Working with the Team
   1. Working the Room – the process of designing your way into and out of a space
   2. Décor Design Outline
   3. Signature Statement Pieces
   4. Design Presentation Process – renderings, vision/mood boards, textiles, colors, etc.
   5. Tools and Resources: Vendors, Suppliers, Craftsman, Artist
   6. Case Stud
4. Delivering the Dream
   1. Vendors and Service Providers
   2. Event Design Production
   3. Production Services
   4. Tools and Resources
   5. Case study
5. Living the Dream
   1. Budgeting
   2. Cost Analysis
   3. Pricing a Project
   4. Case Study
   5. Recap
   6. FAQs
   7. Final Project
6. Final Exam

What you will learn

• Communicate with new clients to understand their design style
• Present a visual event concept based on a client's personal preferences
• Understand the different types of design styles and how to incorporate them into an event
• Understand how color plays an important role in the event design and experience
• Create a floor plan using simple tools to sketch and design a concept
• Utilize the event planning process and as it applies to design
• Create their signature statement as an event designer

How you will benefit

• Learn how to interact with clients effectively and positively
• Become able to design an event or wedding independently
• Understand how to manage the business aspects of an event, including budgeting and locating vendors
• Gain confidence in your planning skills as they relate to event management

Cho Phillips

Cho Phillips is a visionary leader and community builder who has made a great impact in the entrepreneurial education and skills training industry. As the CEO and founder of Lovegevity, Inc., she provides accredited colleges and universities with cutting-edge courses. She is also the visionary founder of Lovegevity University and Lovegevity's Wedding Planning Institute. Cho is an educator, course creator, author, and producer of numerous programs that offer continuing education, certifications, and professional designations for freelancers and creative entrepreneurs worldwide. Her work has earned her recognition around the world, and she has coached and guided thousands of entrepreneurs and freelancers in launching and growing their businesses. Apart from her philanthropic endeavors and coaching, Cho resides in Northern California with her family and seven beloved French bulldogs.

Restaurant Management covers the practical components for successfully overseeing a restaurant or realizing a restaurant concept.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 10 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Any Word Processing application (not included in enrollment).
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

As one of today's most in-demand jobs, the salary for a restaurant manager is over $50,000 on average. To become a successful restaurant manager, you must acquire the practical skills and theoretical knowledge necessary to execute all elements of a restaurant business. Restaurant Management provides this foundation by teaching each aspect of the process; from inception through creation to ultimately managing a successful restaurant.

This course will impart the theory behind food and beverage production and management, human resource management and basic accounting practices for the restaurant industry. You will also learn how to market a restaurant to key customer groups and how to sustain a profitable restaurant while adhering to all legal requirements.

1. Restaurant Location
   1. Demographics
   2. Traffic
   3. Visibility and Accessibility
   4. Size and Affordability
   5. Due Diligence
2. Restaurant Fit-out
   1. Legal Requirements
   2. Process Management
   3. Layout and Equipment
   4. Restaurant Décor
   5. Budgeting
3. Menu Management
   1. Purpose
   2. Types
   3. Design Elements
   4. Pricing
   5. Content
   6. Reviews
4. Sales and Marketing
   1. Target Markets
   2. Marketing Plans
   3. Sales Forecasts
5. Food Service Management
   1. Food Service Process
   2. Food Service Styles
   3. The Essentials of Main Service Styles
   4. The Advantages of Main Service Styles
   5. Budget Considerations for Main Service Styles
   6. Additional Services
   7. Customer Service
   8. Customer Sales
6. Kitchen Management
   1. Inventory Systems
   2. Standard Recipes
   3. Preparation Sheets
   4. Kitchen Employees
   5. Food Production Systems and Methods
   6. Food Safety
   7. Measurements
   8. Portions
7. Beverage Management
   1. Legal considerations
   2. Characteristics of Spirits
   3. Characteristics of Wine
   4. Cocktails
   5. Bar Service
   6. Inventory Levels
   7. Beverage Calculations
8. Human Resource Management
   1. The Recruitment Process
   2. Employee Inductions
   3. The Training Cycle
   4. Performance Appraisals
   5. Exit Interviews
   6. Rosters and Allocations
9. Restaurant Contracts
   1. Elements of a Contract
   2. Essential Clauses
   3. Other Laws
10. Accounting Principles
    1. Accounting Terminology
    2. Financial Statements
    3. Accounting Methods
    4. Inventory Valuation Methods

What you will learn

• How to plan a successful menu and effectively manage the food and beverage production and service for that menu.
• How to manage human resources, legal requirements and basic accounting practices to ensure the smooth operation of the restaurant.
• How to implement a sales and marketing strategy to ensure a successful restaurant.
• How to select an optimal location for a restaurant.
• How to plan and implement restaurant fit-outs.

How you will benefit

• Restaurant Management will give you a wide spectrum of basic training to work in or manage restaurants, bars, fast-food outlets, café or any other food and beverage establishment.
• Suitable for anyone wanting to learn Restaurant Management without committing to years of study.
• This course is perfect to complement those undertaking or wanting to undertake some form of work experience or paid work within the food and beverage service industry.

Thea Roberts

Thea Roberts is an instructor with a background in business administration. Previously, she was a finance officer and employment advisor. She also held a position in the Washington State Ombudsman Program. Roberts holds a Bachelor of Commerce and a Master of Arts.

Liselle Turner

Liselle Turner is a content writer and project manager. In addition to her background in advertising, she has worked in the learning and development industry. Turner holds a Bachelor of Business, a Diploma of Hospitality and Management, and a Certificate IV in Assessment and Workplace Training.

Train to become a travel industry professional in this flexible online course.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

• Travel Career Development and accompanying workbook
• Exploring the World and accompanying workbook

Please note: You will receive a digital book if the physical book is on backorder.

Together, travel and tourism make up one of the world's largest industries. While the internet has made travel booking easier, travel agents continue to play a vital role in luxury, corporate, and group travel. In fact, the U.S. Bureau of Labor Statistics projects an estimated 8,200 job openings for travel agents annually, on average, by 2033. As the industry continues to expand, now is the perfect opportunity to become a skilled travel agent and enroll in an online travel agent certification course.

This online travel agent training covers a broad range of topics to ensure you are thoroughly prepared for your new career, including an introduction to the travel industry, an overview of key professional skills, basic/international and destination geography, and an introduction to international and air travel. Additionally, you will review transportation and career development fundamentals and learn about sales and marketing in the travel industry.

The training also introduces you to Travefy, a leading platform for travel advisors. You will receive a 12-month subscription and learn how to begin creating and managing itineraries, proposals, and client communications effectively. Access to this software is especially beneficial for those looking to start or expand their own businesses.

By completing your online travel agent course, you will gain a deep understanding of both travel and tourism so you can help clients research, plan, and book their trips. Furthermore, you will prepare to take the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), with the registration fee for this test included with your online travel agent course.

1. Introduction to the Travel Industry
2. Professional Skills
3. Basic/International Geography
4. Destination Geography
5. Introduction to International Travel
6. Introduction to Air Travel
7. Transportation
8. Career Development
9. Sales and Marketing for Travel

What you will learn

• Watch the video overview of our online Travel Agent certification course
• Obtain everything you need to know about the travel industry, including airline and ground transportation, hotels and resorts, cruises, tours, specialty travel, and more
• Review all the international and domestic travel destinations that you are most likely to recommend and sell to your clients
• Gain the customer service and marketing skills needed as a travel professional
• Learn how to use Travefy’s itinerary builder and CRM software with hands-on activities

How you will benefit

• Become eligible to sit for the Travel Agent Proficiency (TAP) test, offered by the Travel Institute (formerly ICTA)
• Get a 12-month subscription for Travefy as part of your enrollment
• Access to Travefy training resources and advanced software features
• Obtain the knowledge you need to get started in your travel career
• Discover how to gain and help future clients achieve their travel plans

Helene K. Liatsos

Helene K. Liatsos is a consultant for small businesses, travel agencies, and home-based business startups with more than 25 years of experience. Along with a successful career in the travel industry, working with airlines, hotels, and travel agencies, Helene established her own business management company, Home Office Management Experts, and was awarded the 2004 Home-Based Business of the Year by the U.S. Small Business Administration. As a QuickBooks Certified Advisor, she provides bookkeeping, payroll and QuickBooks training services. She holds a Bachelor of Arts from Fairleigh Dickinson University.