CompTIA A+-certified professionals are proven problem-solvers, supporting today’s core technologies — from cyber-security to data management. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment.
Every class will have hands-on activities. Tasks not completed during class time have to be completed before the following day.
Key Concepts
- Support operating systems
- Install and configure PC system unit components and peripheral devices
- Install, configure and troubleshoot display and multimedia devices
- Install, configure and troubleshoot storage devices
- Install, configure and troubleshoot internal system components
- Install, configure and maintain operating systems
- Maintain and troubleshoot Microsoft Windows
- Explain network infrastructure concepts
- Configure and troubleshoot network connections
- Manage users, workstations and shared resources
- Implement client virtualization and cloud computing
- Implement physical security
- Secure workstations and data
- Troubleshoot workstation security issues
- Support and troubleshoot laptops
- Support and troubleshoot mobile devices
- Install, configure and troubleshoot print devices
- Implement operational procedures
Instructors
The class will be taught by IT veterans who are in the industry and have considerable knowledge of the content that they are teaching. They are also certified CompTIA A+ professionals.
Who Should Take This Course?
- This course is meant for anyone who is looking to enter a career in IT and is the preferred qualifying credential for technical support and IT operational roles such as an IT support specialist or help desk technician.
- The IT support team maintains the computer networks for all types of organizations, providing technical support and ensuring the company runs smoothly.
- A helpdesk technician must have both hard and soft skills because the position requires a strong technical understanding as well as the ability to communicate clearly with others.
Program Cost: $4964
Funding assistance for this course may be available for those who qualify via Missouri Full Employment Council or KANSASWORKS.
