Introduction to Lean Process Improvement
The program introduces participants to Lean process improvement methodology and some of the tools and techniques needed to successfully run a Lean project.
Day 1 consists of four sessions which cover the basic elements of Lean, introduces you to a Lean process improvement model and how to scope a Lean process improvement project, and ends with how to implement Lean on a daily basis. Learning activities and discussion of case studies will be spread throughout the day.
On Day 2 you will apply your learnings from Day 1 in a controlled situation as we simulate the process mapping and ideas generation and analysis stages of process redesign.
Over both days the many lessons learned in the last decade and a half of implementing Lean in Higher Education institutions will be shared.
Day 1 Session 1 - The Basics of Lean
- Lean Defined
- Lean Origins
- The 2 Fundamentals
- The 5 Principles
- The 8 Wastes
Session 2 - Process Improvement Model Overview
- Request and Scoping
- Training and Planning
- Redesign
- Implementation, Review and Feedback
Session 3 - Scoping a Lean Project
- The importance of scoping
- Quad of Aims
- SIPOC
- BOSCARD and BOSCARD+
Session 4 - Daily Lean
- Daily team meeting
- Team activity board
- Small improvements form
- Short interval leadership
- 5S
Day 2 - Rapid Improvement Event Simulation
- Process mapping
- Generating ideas
- Analysing ideas