Gain the skills you need to launch your career and succeed as a dental assistant with the fully online dynamic Administrative Dental Assistant course.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
- As part of the course there is an optional download of Dentrix Learning Edition software, but this only runs on Windows 10 now. But this is totally optional and not required, especially since Windows 10 is not common anymore. Dentrix software is still covered in the course and downloading the learning edition of the software is not required.
Software Requirements:
- PC: Windows 10 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
- Microsoft Word or Microsoft Word Online
- Adobe Acrobat Reader
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
- The Administrative Dental Assistant, 6th Edition
- Elsevier: Evolve Resources for The Administrative Dental Assistant (digital access only; instructions provided along with the above textbook)
- CDT 2025 Coding Companion: Training Guide for the Dental Team
Additionally, this course will provide you with DENTRIX® software that consists of sample practice opportunities. You can use this software to engage in activities and tasks that you would perform in an actual practice and use it to demonstrate your skills.
According to the U.S. Bureau of Labor Statistics, the employment of dental assistants is expected to grow faster than the average for all occupations through 2033. With over 54,000 openings for dental assistants projected each year, on average during this time, now is a great time to explore online dental assistant training.
Launch your dental career with our comprehensive Administrative Dental Assistant course! As a professional dental staff member, you will learn to advocate for patients while supporting the dentist in all administrative aspects of the practice. This engaging dental administrative assistant course provides the essential skills to secure an entry-level position in this high-demand healthcare field.
This course features in-depth instruction with DENTRIX software, providing ample practice opportunities. You will also engage in realistic activities and tasks, allowing you to confidently demonstrate your skills in a simulated dental practice environment.
During the course, you will master key responsibilities, including efficient patient scheduling, meticulous record management, seamless insurance processing, and impactful communication. The curriculum delves into vital areas such as dental terminology, precise billing and coding procedures, strict regulatory compliance, and effective office management systems. We emphasize professionalism, exceptional customer service, and unwavering confidentiality in adherence to HIPAA regulations.
Through practical, hands-on training and realistic scenarios, you will gain invaluable experience using dental practice management software and confidently navigate common administrative challenges within the dental field. Upon successful completion, you will be fully prepared to manage front office operations with efficiency and contribute significantly to outstanding patient care.
- Your Administrative Dental Assistant Career
- Dental Basics
- Dental Practice Communications
- Records Management
- Scheduling and Recall Systems
- Dental Insurance and CDT Coding
- Managing Dental Practice Finances
- Managing your Career
- Get Career Ready
What you will learn
- Describe the administrative dental assistant's role, and responsibilities
- Identify dental anatomy and terminology needed to succeed in the business of dentistry
- Recognize the importance of effective written and verbal communication skills in dental practice
- Define the importance of both manual and computerized records management in dentistry, including HIPAA, informed consent, and risk management
- Apply effective communication skills over the phone by understanding telephone screening and triage protocols and mastering the steps of scheduling new and existing patient appointments
- Describe how to file dental insurance claims to receive maximum benefits in the shortest amount of time for patients and the dental practice
- Apply accurate bookkeeping procedures for the dental practice and collection techniques to keep accounts current while maintaining good patient relationships
- Analyze the steps it takes to find employment in a dental practice, including identifying the potential employer, preparing a cover letter and résumé, and perfecting face-to-face interview skills
How you will benefit
- Gain marketable skills required for employment within a dental practice
- Understand how to communicate professionally in a dental setting with both members of the dental team and patients
- Acquire the know-how to create professional emails and letters
- Receive specialized training for productive patient scheduling using a variety of scenarios based on common scheduling challenges
- Become ready to file insurance claims using treatment Current Dental Terminology
Priscilla Garcia
Priscilla Garcia, RDA, CPP, is a dental professional with over 20 years of industry experience. She began her career in dentistry as a chair-side dental assistant in 2002. Her work has included working chair-side and in an administrative capacity in general and specialty practices.
Priscilla has a wealth of knowledge and expertise, which she leveraged to begin teaching dental assisting part-time at Collin College in 2016. She transitioned to program managing and teaching dental assisting full-time with Collin College in 2017.