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Registration > Career and Workforce Development > Professional Development

Assertive Communication-Targeted Needs Training   

Being assertive is not being pushy—but it’s also not being a pushover. As author William Glasser once said, "Too many of us fail to fulfill our needs because we say no rather than yes, and yes when we should say no." Learning to communicate more assertively can help you speak up for your reasonable rights in a respectful manner.

4 hour course

Learning Outcomes:

-Understand characteristics and behaviors of passive, aggressive, and assertive communication styles
-Recognize barriers to assertive communication
-Identify and apply strategies for improving assertive communication techniques

 

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