Catalog
Discover a unique academic take on training employees and volunteers. Students apply teaching techniques to business training, including adult learning principles, instructional methods, and on-the-job applications. Topics addressed are personality analysis, instructional process, writing a syllabus and job aid, student behaviors, and mentoring. The classes use an interactive format including small and large group projects. As a final assignment, students write and present a complete training plan. Instructor Jenna Schmitt is a former English professor, published writer, corporate trainer, and owner of Red Pen Business Consulting.
Division of Lifelong Learning