Communication is the cornerstone of human interaction - the bridge that connects us to our decisions, emotions, and ideas. Utilizing facial expressions, gestures, and tone of voice to understand others meets basic requirements; however, recognizing/developing brain-based techniques/neurological processes enhances our ability to connect to others in a genuine, effective way. Although approximately 70% of communication occurs to make decisions, the other 30% has nuances that can be learned: practicing active listening, strengthening your emotional quotient, and encouraging shared ideas and teamwork. If work productivity and personal relationships are crucial to you, this course will contribute to your skill set.