During this course, we will explore the concept of High Reliability through the lens of Continuous Process Improvement (CPI), specifically Lean Six Sigma.
This course will provide a study of Lean Six Sigma methodology and uses the DMAIC cycle of CPI.
- Define---Describe the problem quantifiably, visualize the process, and understand customer needs.
- Measure---Understand the process and its current performance.
- Analyze--- Identify the true root cause(s) that have the biggest impact on process performance.
- Improve---Brainstorm and develop improvement solutions to attack root cause(s).
- Control---Implement the solutions and sustain the gains.
