To be a successful administrative professional, you must possess the skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine.
In this Certified Administrative Professional course, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. It also covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology as you prepare to achieve your administrative professional certification.
You will gain event and project management skills, which include virtual meeting coordination—a skill that has become increasingly useful. Each CAP course module concludes with a quiz, helping you to effectively track your progress and test your skills. Your Certified Administrative Professional training includes IAAP membership, an exam study guide, and an exam voucher that covers the fee for the IAPP certification exam.
