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Catalog > Communication & Professional Excellence

Team Skills in the Workplace  

Want to showcase your strengths and make a positive impact on your company’s bottom line? Your ability to actively listen, question, participate, collaborate and resolve issues will set you apart as a “go-to” person in any organization. In this interactive course, you will utilize listening and questioning skills to develop group understanding; evaluate team roles; develop methods for resolving underlying conflict within a team; and use assertion skills to collaborate with team members to achieve workplace objectives.

For more information, please refer to our course outline.

This is the fifth course in the Workplace Excellence Certificate (7 Class Series).


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