Personal & Professional Development   

Description: This course introduces beginners to the fundamentals of Artificial Intelligence (AI). Participants will gain a foundational understanding of AI concepts, its history and evolution, and develop confidence in using this transformative technology through hands-on exercises. The course emphasizes practical learning, allowing participants to explore and interact with user-friendly AI tools and models.

Audience: Beginners with little to no prior experience with Artificial Intelligence. This course is designed for professionals, students, and individuals from diverse industries who are curious about AI and its applications. It is ideal for those looking to build foundational knowledge, develop confidence in using AI tools, and explore how AI can impact their personal or professional lives.

Prerequisites: Basic computer literacy and familiarity with common office software (e.g., spreadsheets, word processors).

Good teamwork requires more than a group of people who like each other. Good teamwork requires strong, positive leadership, clear direction, and a common goal that the whole team desires to achieve. If you are a leader who desires to improve the current level of performance in your team, this course will give you the tools you need to achieve new levels of success!

Topics will include: What it Means to Have a High-Performing Team; Leading High-Performance Teams; Why Teams Fail to Perform; Best Practices for Building High-Performance Teams; Evaluating Team Performance; Drafting Your Performance Improvement Plan of Action

This 2-hour program is for front line to mid-level management, team leads, supervisors, shift managers and other leaders not serving in senior level or executive roles. In this program participants will learn:

• The role of trust in work environments
• How to determine if your team lacks trust
• How to build trust on a team with employees and new hires

Delivering feedback correctly can be more challenging than it seems. Leaders must balance honesty with sensitivity, ensuring the message is received without causing defensiveness or discouragement. Additionally, they must navigate their own discomfort and potential biases to provide feedback that is fair and impactful. Staff members face similar challenges, with the added pressure of potentially upsetting their managers. In this session, participants will learn the components of effective feedback and practice how to share their opinions effectively, both as leaders and staff.

Description: This course provides participants with a comprehensive introduction to Generative AI and its applications. It is designed for beginners and aims to familiarize them with different Generative AI platforms (e.g., ChatGPT, DALL-E, Copilot, and others). Participants will learn how to create effective commands and prompts to achieve desired outcomes, understand the limitations and expectations of Generative AI, and explore its practical uses in work and daily life. Through hands-on exercises, they will build the skills necessary to use Generative AI as a reliable tool.

Audience: Beginners and professionals who want to gain hands-on experience with Generative AI tools and platforms. This course is suitable for individuals who are curious about how Generative AI works and how it can be applied in real-life scenarios, both personal and professional. Participants may include students, employees, or leaders interested in leveraging AI for productivity, creativity, and problem-solving.

Prerequisites: Basic computer literacy and familiarity with common office software (e.g., spreadsheets, word processors).

Team leaders, supervisors and other mid-range managers can sometimes suffer from “middle child” syndrome. They do not get the consideration given to individual contributors because they are categorized as leaders.  But they do not get the respect, deference, and resources that executives receive, because they are not executives. 

So how does one achieve performance goals and juggle the administrative tasks required for middle management success, without the weight of executive authority or direct impact on production?

In this course, we will discuss what it takes to be an effective middle manager and reveal best practices to help you position yourself and your team for success.

 

Topics will include:

• What it means to be a middle manager
• Positioning your team for success
• Managing for performance

 

Audience

Supervisors and other managers or team leaders not serving in an executive role.

Description: Designed for business leaders, this course is for those who want to learn to effectively leverage AI within their organizations. Participants will set clear objectives for AI integration and develop a functional strategy tailored to their specific business needs. The course covers the complexities of AI in business, including its challenges, opportunities, and best practices, and incorporates the latest research and advancements in AI integration. This course builds on prior AI knowledge and emphasizes creating actionable, personalized strategies under the guidance of the instructor.

Audience: Business leaders, managers, and decision-makers who want to develop a strategic approach to AI integration within their organizations.

Prerequisites: None required. However, completion of the “Intro to AI Basics” or “Generative AI Skills” course is recommended for participants with no prior AI experience.

In this hands-on course, participants will learn how to work safely around electrical equipment in an industrial setting. The units in the course address the safety rules of electricity which are a prerequisite to Basic Electricity, Advanced Electrical and Automated Control Concepts, Sensors and Automated Electromechanical Devices and both PLC courses. The participant will demonstrate comprehension by performing tasks on actual electrical and electronic controls of industrial equipment.

This is an introduction course for those interested in majoring in drama or pursuing a career in the performing arts.  Participants will learn through theory, scripts and group work. The intention of this course is to prepare participants for auditions, promote self-esteem, confidence, and gain an appreciation for live and on-camera performing arts.  Open to adults and youth. 

Good teamwork requires more than a group of people who like each other. Good teamwork requires strong, positive leadership, clear direction, and a common goal that the whole team desires to achieve. If you are a leader who desires to improve the current level of performance in your team, this course will give you the tools you need to achieve new levels of success!

Topics will include: What it Means to Have a High-Performing Team; Leading High-Performance Teams; Why Teams Fail to Perform; Best Practices for Building High-Performance Teams; Evaluating Team Performance; Drafting Your Performance Improvement Plan of Action

In this hands-on course, participants will learn the basics of electricity as applied in the industrial setting. The units of study fully address industrial electrical principles providing a foundation for more advanced electrical and equipment control topics. The participant will demonstrate comprehension by performing tasks on actual electrical and electronic controls of industrial equipment. The Electrical Safety Course is a prerequisite of this course.

Learn how to prepare for your next job interview with tips and 
strategies to be confident and make a great impression. Learn the 
top questions employers will ask and insight into the reason 
behind the question. Gain an understanding of various interview
formats, and how to prepare for common situational and behavioral 
questions. Review the do's and don'ts for a successful job 
interview. Acquire the skills to leave this session equipped with 
tools to land your next career.

Delivering feedback correctly can be more challenging than it seems. Leaders must balance honesty with sensitivity, ensuring the message is received without causing defensiveness or discouragement. Additionally, they must navigate their own discomfort and potential biases to provide feedback that is fair and impactful. Staff members face similar challenges, with the added pressure of potentially upsetting their managers. In this session, participants will learn the components of effective feedback and practice how to share their opinions effectively, both as leaders and staff.

This 2-hour program is for front line to mid-level management, team leads, supervisors, shift managers and other leaders not serving in senior level or executive roles. In this program participants will learn:

• The role of trust in work environments
• How to determine if your team lacks trust
• How to build trust on a team with employees and new hires

This program is a one-day crash course in leading successful organizational change. After this bootcamp in all things organizational change, you’ll leave with a variety of tools and techniques that you can begin using right away. This course also includes a high-level overview of popular approaches to change. We’ll cover everything from diagnosing the need for change (using tools like a SWOT Analysis, OCI, or Force Field Analysis) to choosing the right approach (Kotter, Lewin, and ADKAR, to name a few) and building your change team and communication plan. At the end of the bootcamp, take home digital tools and resources that you are able to use in your own teams and organizations immediately. You don’t need any prior training in change management to benefit from this course – only an opportunity to use what you learn in the future!

The Advanced Project Management workshop is designed for professionals who want to take their project management skills to the next level. Over two days, you’ll learn how to prioritize the right projects, manage costs effectively, and build quality into every stage of your projects. The course covers practical topics like stakeholder management, conflict resolution, and procurement practices, along with advanced tools such as earned value analysis and negotiation techniques.

This hands-on workshop is led by PMP-certified instructors with real-world experience. Whether you’re managing high-stakes projects or just sharpening your skills, you’ll leave with strategies and tools you can apply immediately. Plus, the course qualifies for 14 contact hours toward PMP certification or PDUs if you’re already certified.

 

Prerequisites: Essentials of Project Management or equivalent foundational knowledge

 

Certification Affiliations: Project Management Professional (PMP) and Certified Associate in Project Management (CAPM).

The PMP Exam Preparation workshop is designed to help you pass the PMP® or CAPM® certification exam with confidence. In this one-day course, you’ll learn how to prepare effectively, find the best practice questions, and break down exam questions to select the right answers. The course also highlights key lessons from the PMBOK® Guide and the Exam Content Outline so you know exactly what to focus on. Led by PMP-certified instructors with real-world experience, this workshop gives you the tools to succeed without wasting time. It’s practical, concise, and aligned with the latest exam standards. Plus, you’ll earn 7 contact hours toward your certification requirements.

Prerequisites: Essentials and Advanced Project Management or 28 hours of PMBOK®-aligned training

IMPORTANT: If you are registering for the exam Prep, do not register for the Essentials of Project Management course OR the Advanced Essentials of Project Management course. They are both included in this course. 

The Advanced Project Management workshop is designed for professionals who want to take their project management skills to the next level. Over two days, you’ll learn how to prioritize the right projects, manage costs effectively, and build quality into every stage of your projects. The course covers practical topics like stakeholder management, conflict resolution, and procurement practices, along with advanced tools such as earned value analysis and negotiation techniques.

This hands-on workshop is led by PMP-certified instructors with real-world experience. Whether you’re managing high-stakes projects or just sharpening your skills, you’ll leave with strategies and tools you can apply immediately. Plus, the course qualifies for 14 contact hours toward PMP certification or PDUs if you’re already certified.

 

Prerequisites: Essentials of Project Management or equivalent foundational knowledge

 

Certification Affiliations: Project Management Professional (PMP) and Certified Associate in Project Management (CAPM).

The PMP Exam Preparation workshop is designed to help you pass the PMP® or CAPM® certification exam with confidence. In this one-day course, you’ll learn how to prepare effectively, find the best practice questions, and break down exam questions to select the right answers. The course also highlights key lessons from the PMBOK® Guide and the Exam Content Outline so you know exactly what to focus on. Led by PMP-certified instructors with real-world experience, this workshop gives you the tools to succeed without wasting time. It’s practical, concise, and aligned with the latest exam standards. Plus, you’ll earn 7 contact hours toward your certification requirements.

Prerequisites: Essentials and Advanced Project Management or 28 hours of PMBOK®-aligned training

IMPORTANT: If you are registering for the exam Prep, do not register for the Essentials of Project Management course OR the Advanced Essentials of Project Management course. They are both included in this course. 

In today's challenging business climate, many employers are faced with the need to have their employees be capable of performing new or multiple job functions. As personnel shift to accommodate business needs, it is essential to have staff understand the importance of safety and health management and the underlying effect it has on business.

In three days this fundamentals course offers the resources and tools to create or enhance an effective safety and health management system, a review of the MIOSHA Act, and highlights of many key General Industry Safety and Health Standards.

Topics include elements of a comprehensive safety and health system, recordkeeping, accident investigations, inspections and citations, written program requirements, introduction to industrial hygiene, respiratory protection, hearing conservation, bloodborne infectious diseases (BIDs), eyewash and first aid requirements, ergonomics, hazard recognition, and machine guarding.

 

This course will help leaders to improve in their evolving role and learn to build leadership skills through the use of: Feedback, Communication, Coaching, Improving, and Performance. Designed for anyone in a supervisory role. Supervisors will attend four sessions designed to increase their leadership skills. Between sessions, participants are asked to apply their skills, on the job, that were discussed in the prior session. This program will focus on the leadership skills: feedback, communicating, listening, coaching, goals, planning, and evaluating human performance. Participants will become skilled at using several job aids, such as; the human performance model, SPEAK, SBI, GRACE, and the basic coaching model.

This course will help leaders to improve in their evolving role and learn to build leadership skills through the use of: Feedback, Communication, Coaching, Improving, and Performance. Designed for anyone in a supervisory role. Supervisors will attend four sessions designed to increase their leadership skills. Between sessions, participants are asked to apply their skills, on the job, that were discussed in the prior session. This program will focus on the leadership skills: feedback, communicating, listening, coaching, goals, planning, and evaluating human performance. Participants will become skilled at using several job aids, such as; the human performance model, SPEAK, SBI, GRACE, and the basic coaching model.