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The "Navigating Cultural Connections Training Program" guides professionals through a transformative six-step journey. Using practical, actionable steps, this program equips participants with the skills to adapt, navigate, and overcome barriers, fostering successful relationships and programs within culturally diverse organizations and communities. Each participant will learn how to adjust their business, professional approach, or leadership style to make meaningful progress in diverse settings. Attendees will leave empowered with the knowledge and tools needed to implement effective change in their communities.

Learning Outcomes: This introductory class will give you basic skills in all areas below:

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• Building Lasting Connections: Techniques to foster relationships that go beyond initial outreach and create lasting impact.
• Relationship Building Strategies: Proven methods to forge authentic connections with culturally diverse organizations.
• Program Development Excellence: How to create, implement and adapt successful programs that resonate across diverse communities.
• Break Down Barriers: Strategies to identify and overcome obstacles that hinder inclusive relationships.
• Identify and Locate: Finding desired cultural organizations and communities for outreach
• Cultural Competence Enhancement: Learn practical steps to enhance cultural competence and navigate diverse landscapes effectively.
• Overcoming Challenges with Confidence: Learn strategies addressing common challenges to turn them into opportunities for growth.

Compensation and benefit programs are key factors in attracting and retaining the right talent for your organization. They are also one of the highest costs of doing business and offer an opportunity for HR to make a valuable contribution to the organization¿s bottom line. Learn about the different types of compensation systems, compliance with the FLSA and other employment laws, how to determine exempt verses non-exempt status and various benefits as part of a total compensation package. This class is offered in partnership with Green River College.

This is the fourth course in the HR Generalist Certificate Program (8 Class Series).

This course embarks on an exploration of poetry, delving into the works of renowned American, British, and Chinese masters. We will traverse continents and centuries, uncovering the unique voices and styles that shaped poetic traditions across the globe. The course meeting organization is thematic with each day sampling works that touch on love, sanity, cosmos, war/peace, god and more. Various traditional structures and forms such as villanelle, sestina and others will be examined. Knowledge of Mandarin not required as poems will be studied and questioned in translation by Pu tong Hua. Please note: This course is offered in partnership with Olympic College.

A few of the main course objectives include:

1. Analyze and compare the formal structures, thematic concerns, and cultural contexts of Eastern and Western poetry.
2. Develop critical reading skills to dissect poetic language, imagery, and symbolism.
3. Improve confidence and ability in the art of poetic performance on a stage by exploring tone, posture, vocal projection and more. 

Want more creative, motivated employees who are eager to work hard and satisfy both internal and external customers? Good leaders empower their employees to feel confident, valued and motivated. In this course discover what motivates people, how to resuscitate motivation and how personality affects motivation. You will also learn how to give clear and motivating directions, set realistic and achievable standards and provide effective feedback, praising good results and correcting unsatisfactory performance. This class is offered in partnership with Green River College.

For more information, please refer to our course outline.

This is the fourth course in the Supervision Certificate (6 Class Series).

It is said, "If you fail to plan, you plan to fail." Discover the 24 key planning processes needed to plan and implement a successful project, and learn the order in which they should occur. Identify the key tools and techniques to effectively plan for scope, schedule, cost, quality, human resources, communications, risk, procurements and stakeholder management. This course keys on both predictive (Waterfall) and adaptive (Agile) planning techniques. This class is offered in partnership with Green River College.

Prerequisite: Project Management Basics: Initiating the Project.

TEXTBOOKS (available through Amazon)

• Required: The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642
• Recommended: Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816

This is the second required course in the Project Management Certificate Part A (3 Class Series).

For complete details about our Project Management Certificate Program, visit our Project Management Certificate overview.
PMBOK® is a registered mark of the Project Management Institute, Inc.

Recruiting and selecting the best employees for your organization is one of the most important things you will do as an HR Generalist. Topics for this course include creating a job description, strategies for finding candidates, interviewing and selection techniques for determining the best candidate for the job, and keeping the hiring process fair and legal. This class is offered in partnership with Green River College.

This is the second course in the HR Generalist Certificate Program (8 Class Series).

This course builds upon the foundational knowledge presented in the Excel 365 Level 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that can compete at a high level.

Prerequisite: Excel Level 1 or equivalent experience

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365 (Desktop or Online): Part 2 ($21.73)

Please see CEU procedure and Student Learning Outcomes.

Time is a valuable resource that can be costly to a company when wasted. In this course you will develop communication strategies to minimize time loss, evaluate personal and organizational time-wasters, learn to establish meaningful priorities and determine ways to deal with disruptions and unanticipated drains on time. Additional topics include schedule planning, prioritizing, delegation and large project completion. This class is offered in partnership with Green River College.

For more information, please refer to our course outline. 

This is the fifth course in the Supervision Certificate (6 Class Series).

Training and developing staff is an important function in the HR Generalist's role. In this course you will identify how and why adults learn and discover tips for keeping employees engaged and interested in the learning process. Other topics include performing a needs assessment, selecting the appropriate intervention to meet the identified need and talent development strategies including succession planning. This class is offered in partnership with Green River College.

This class is part of the HR Generalist Certificate Program (8 Class Series).

OSHA and other laws require an employer to provide a safe and healthy working environment for their employees. In this course you will review both general and specific requirements and best practices for ensuring a safe and healthy workplace. You will also learn about the roles of OSHA and WISHA, how to manage L&I claims and gain tips on preparing for and dealing with violence in the workplace. This class is offered in partnership with Green River College.

This class is part of the HR Generalist Certificate Program (8 Class Series).

Creative problem-solving and effective decision-making skills are essential in today's workplace. Through the use of real-life case studies, discover four primary problem-solving tools, learn a format for group problem-solving, methods for effective decision-making and techniques to minimize conflict and dissension. This course concludes with an interactive problem-solving group exercise. Concepts taught in this course can be applied to all facets of life. This class is offered in partnership with Green River College.

For more information, please refer to our course outline. 

This is the sixth and final course in the Supervision Certificate (6 Class Series).

The evolution of technology has changed the way that HR manages many of its functions, including payroll. In this course you will learn the basics of the payroll process, how using HR technology can save time and money for your organization and the growing demand and importance of HR metrics. You will also discover state and federal recordkeeping requirements, what to keep in a personnel file and important HR technology terminology. This class is offered in partnership with Green River College.

This course is part of the HR Generalist Certificate Program (8 Class Series).

Learn how to use PivotTables to summarize, group, chart and analyze data effectively in Microsoft Excel.

Advances in technology have made it possible to store ever increasing amounts of data. Along with this, the need to analyze that data and gain actionable insight is greater than ever. You already have experience working with Excel and creating basic PivotTables to summarize data. But, Excel can do much more. Being able to harness the power of advanced PivotTable features and create Pivot Charts will help you to gain a competitive edge. You will not only be able to summarize data for you to analyze, but also organize the data in a way that can be meaningfully presented to others. This leads to data-driven business decisions that have a better chance for success for everyone involved. During this class, the instructor demonstrates the concepts while you perform the tasks at the same time.

Required: 

• Microsoft Excel for Office 365/2021: Data Analysis with PivotTables ($15.22)
• Access to Microsoft Excel

 

Pre-Requisites: Basic experience with Microsoft Excel.

Please see CEU procedure and Student Learning Outcomes.

Your Project Management Plan is approved and accepted. What's next? This course shares best practices for implementing and controlling the project to success. Learn how to manage quality, develop and manage a project team, effectively communicate, manage risk and engage stakeholders. Key tools and techniques and valuable tips will be introduced, shared and applied - all to ensure that your project is successful. This class is offered in partnership with Green River College.

Prerequisite: Project Management Basics: Initiating the Project

TEXTBOOKS (available through Amazon)

• Required The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642
• Recommended Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816

This is the third required course in the Project Management Certificate Part A (3 Class Series). For complete details about our Project Management Certificate Program, visit our Project Management Certificate overview.

PMBOK® is a registered mark of the Project Management Institute, Inc.

We are now living in the age of big data. Data is being collected all the time and for increasingly detailed transactions. This can lead to an overwhelming amount of data, which brings about a need for people who can analyze large amounts of data quickly. Fortunately, Excel provides Power Pivot to help you organize, manipulate, and report on your data in the best way possible. Since a tool is only as good as the person using it, it is important to gain a solid understanding of Power Pivot to maximize your effectiveness when analyzing data.

Prerequisite: Excel Level 1 or equivalent experience

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365/2021: Data Analysis with Power Pivot $15.22

Please see CEU procedure and Student Learning Outcomes.

How do you grab and maintain an audience's focus when you're asked to present important information? By being clear, organized, and engaging. Today's audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint 365, you will gain the ability to organize your content, enhance it with high-impact visuals, and deliver it with a punch. In this course, you will use PowerPoint 365 to begin creating engaging, dynamic multimedia presentations.

Required: 

• Access to Microsoft PowerPoint
• Microsoft PowerPoint for Office 365 (Desktop or Online): Part 1 ($21.73)

Please see CEU procedure and Student Learning Outcomes.

Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career.

First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.

Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.

Coding is becoming one of the most in-demand skills in the workplace today. As a result, coding has become a core skill that bolsters one¿s chances of becoming a higher value to organizations. The highest demand is for programming languages with broad applicability. Begin by getting introduced to the basics of computer programming and various programming languages. Then go to the next level and acquire all the basics of HTML and CSS. You will learn the relationship between these two industry-standard web page coding languages and the step by step process of hand coding and building web pages. Finally, discover the advanced features of CSS and learn how to use this very powerful language.
 

Gain insights into your data using business intelligence software - Power Business Intelligence. Power BI is a widely used business analytics service offered by Microsoft. Power BI Desktop is a complete data analysis and report creation tool that you install for free.

Discover the process of creating interactive reports. Integrate financial, marketing, or any other source data in your accounting system, Excel, or on the Web. Streamline the data to what is needed using Power Query. Create charts, maps, and other visuals to see your data in real time.

Delve further into Power Query to ETL (Extract, Transform and Load) your data. Build the Data Model using relationships and DAX (Data Analysis Expressions). Utilize Time Intelligence functions to view YoY or YTD reports. Add user friendly features to enhance your reports and analyze your results.

This certificate will enhance your skills in data analysis, giving you greater insight into your organization's performance and allowing you to make more informed decisions.

Six Sigma professionals are in strong demand by organizations around the world. On the front-lines of Six Sigma efforts are Green Belts. LERN's Green Belt training teaches participants problem-solving skills, using the DMAIC (Define, Measure, Analyze, Improve and Control) model. After completing this challenging course, Six Sigma Green Belts serve their organizations as a trained specialist able to work on Six Sigma projects that benefit the organization. Although not required, participants are strongly encouraged to have a project during the course. The instructors and mentors work closely with the class to not only teach the material, but to guide candidates as they work projects.

"Structured Query Language (SQL) is the industry standard database programming language. It is one of the most in demand skills in occupations that require interaction with data and analyzing data. Through your knowledge of Structured Query Language, you will become more marketable in computer related career fields that pertain to database administration. Learning SQL can also lead to a job that is specific to analyzing data such as a data analyst, a quality assurance analyst, or a business analyst. You¿ll first learn about relational database structures, the history and uses of Structured Query Language, and how to use Structured Query Language to create a database, add records to database tables, and how to use SQL queries to extract meaningful data from database tables. You will quickly progress from creating simple SQL queries that query a single table to querying multiple tables simultaneously. You¿ll also learn how to alter data in a database and how to gather significant statistics from data stored in a database. Finally, you'll learn techniques that will enable you to write powerful queries that perform complicated searches and sorts on your data. This certificate will enhance your competitiveness in the field of database administration and data analyst jobs. Requirements: - Windows 10 or later. Macs are not compatible. - Necessary rights (local administrative rights) to install programs on the computer.

Do you have an aging parent or partner with declining health? Explore the complex issues you may encounter when assisting the elderly. Learn the key legal issues and documents relevant to elder care, the differences in medical insurance, the different types of housing/medical assistance available to the elderly, and the potential role of hospice or palliative care. Please note: This class is offered in partnership with Clark College.

Syllabus

As an HR Generalist you are expected to be an expert in every human resource function including hiring, compensation, payroll, performance management, employment laws (FMLA, ADA, COBRA, etc.) and much more. Through lecture, discussion and activities, this program will help prepare you to effectively serve in an HR Generalist role. Additionally, you will be equipped with tools to assist you as you encounter situations in today's workplace. This class is offered in partnership with Green River College.

See course requirements and outline.

Develop your leadership, communication, motivation, and problem-solving skills with the Supervision Certificate. Through a series of six courses, you will acquire the interpersonal skills needed to interact successfully in a supervisory role. Topics include turning negative situations into positive outcomes; identifying your leadership traits through personal assessment; leading effective meetings; providing feedback; establishing priorities; problem-solving techniques, and more! This class is offered in partnership with Green River College. 

See overview to learn more about this Certificate. Earn the certificate by taking the courses individually or register for the series and save.
 

Discover the science and art of effective project management, and learn why 75 percent of all projects fail! Summarize the five Process Groups, 10 Knowledge Areas and 49 processes recommended for application in the PMBOK® Guide (Project Management Body of Knowledge). Learn about the Initiating Process Group, and discover how to develop a business case, create a Project Charter, identify and document stakeholders and effectively present a project to decision-makers using a winning methodology. This class is offered in partnership with Green River College.

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TEXTBOOKS (available through Amazon)

• Required: The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642
• Recommended: Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816

This is the first required course in the Project Management Certificate Part A (3 Class Series). For complete details about our Project Management Certificate Program, attend a free Project Management Information Session and/or visit our Project Management Certificate overview.

PMBOK® is a registered mark of the Project Management Institute, Inc.

Acquire the skills to manage projects in a variety of industries. Our seven required courses give you the tools and techniques to deliver projects on time and within budget. In Part A, you'll get a broad overview of project management and then delve deeper into the five project management processes: Initiating, Planning, Executing, Monitoring and Controlling and Closing. Courses include team activities, insightful discussion and a toolkit you can immediately utilize. This class is offered in partnership with Green River College.

Please note: Students must complete all seven courses offered in Part A and Part B to earn a Certificate of Completion. If you are interested in registering for an individual course, please reach out to communityed@pencol.edu. 

View program requirements prior to registering.

Organize, calculate, analyze, revise, update, and present your data in ways that help the decision makers in your organization. This course provides you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data analysis.

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365 (Desktop or Online) Part 1 ($21.73)

Please see CEU procedure and Student Learning Outcomes.

Discover why some meetings fail and learn proven techniques for making meetings more productive. Gain tips related to the four essentials of productive meetings: planning, participating, presenting and producing. Other topics include meeting formats and when to vary them, responding to conflict in a meeting and meeting follow-through. A key component of this course is utilizing effective communication strategies before, during and after your meetings.

For more information, please refer to our course outline.

This is the third course in the Supervision Certificate (6 Class Series).