Business, Finance & Legal   

Do you have an aging parent or partner with declining health? Explore the complex issues you may encounter when assisting the elderly. Learn the key legal issues and documents relevant to elder care, the differences in medical insurance, the different types of housing/medical assistance available to the elderly, and the potential role of hospice or palliative care. Please note: This class is offered in partnership with Clark College.

Syllabus

Develop your leadership, communication, motivation, and problem-solving skills with the Supervision Certificate. Through a series of six courses, you will acquire the interpersonal skills needed to interact successfully in a supervisory role. Topics include turning negative situations into positive outcomes; identifying your leadership traits through personal assessment; leading effective meetings; providing feedback; establishing priorities; problem-solving techniques, and more! This class is offered in partnership with Green River College. 

See overview to learn more about this Certificate. Earn the certificate by taking the courses individually or register for the series and save.
 

We all encounter difficult people. Whether you are a supervisor, a customer service professional, or you have a challenging coworker, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult; types of difficult people; tools and techniques for resolving issues; coping strategies for the effects of difficult people; conflict management strategies; and practical application. This class is offered in partnership with Green River College.

For more information, please refer to our course outline.

This is the first course in the Supervision Certificate (6 Class Series).

Discover the science and art of effective project management, and learn why 75 percent of all projects fail! Summarize the five Process Groups, 10 Knowledge Areas and 49 processes recommended for application in the PMBOK® Guide (Project Management Body of Knowledge). Learn about the Initiating Process Group, and discover how to develop a business case, create a Project Charter, identify and document stakeholders and effectively present a project to decision-makers using a winning methodology. This class is offered in partnership with Green River College.

Organize, calculate, analyze, revise, update, and present your data in ways that help the decision makers in your organization. This course provides you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data analysis.

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365 (Desktop or Online) Part 1 ($21.73)

Please see CEU procedure and Student Learning Outcomes.

Learn how to capitalize on your personal leadership style to achieve workplace goals. In this course, you will identify your leadership through personal assessment; learn the difference between leadership and management; recognize the "being" and "doing" of leadership; and develop the innate motivating techniques that transform employee attitudes and enhance cooperation and teamwork. Other topics include understanding the leadership management balance and SMART goal development. This class is offered in partnership with Green River College.

For more information, please refer to our course outline.

This is the second course in the Supervision Certificate (6 Class Series).

This seminar is based on the best selling book by David Bach and will include the eight steps to achieving financial security. This class is open to all people.

This seminar is designed to educate and empower women to take charge of their financial futures. Women have unique challenges and advantages in their finances. The gender pay gap and lack of confidence impair women's ability to succeed as investors. Women may take time out of the workforce to care for children, missing pay raises and promotions. Women still tend to outlive men requiring a larger retirement nest egg and more estate planning decisions. We will focus on the different financial planning issues at the various stages of life. Attend this seminar for the educational foundation for your financial journey.

By the end of this course, students will be able to assess their own financial status, identify their values, and document their financial goals. They will understand the basics of financial account structures, investments, insurance, and estate considerations.

Discover why some meetings fail and learn proven techniques for making meetings more productive. Gain tips related to the four essentials of productive meetings: planning, participating, presenting and producing. Other topics include meeting formats and when to vary them, responding to conflict in a meeting and meeting follow-through. A key component of this course is utilizing effective communication strategies before, during and after your meetings.

For more information, please refer to our course outline.

This is the third course in the Supervision Certificate (6 Class Series).

The "Navigating Cultural Connections Training Program" guides professionals through a transformative six-step journey. Using practical, actionable steps, this program equips participants with the skills to adapt, navigate, and overcome barriers, fostering successful relationships and programs within culturally diverse organizations and communities. Each participant will learn how to adjust their business, professional approach, or leadership style to make meaningful progress in diverse settings. Attendees will leave empowered with the knowledge and tools needed to implement effective change in their communities.

Learning Outcomes: This introductory class will give you basic skills in all areas below:

Want more creative, motivated employees who are eager to work hard and satisfy both internal and external customers? Good leaders empower their employees to feel confident, valued and motivated. In this course discover what motivates people, how to resuscitate motivation and how personality affects motivation. You will also learn how to give clear and motivating directions, set realistic and achievable standards and provide effective feedback, praising good results and correcting unsatisfactory performance. This class is offered in partnership with Green River College.

For more information, please refer to our course outline.

This is the fourth course in the Supervision Certificate (6 Class Series).

This seminar is based on the best selling book by David Bach and will include the eight steps to achieving financial security. This class is open to all people.

This seminar is designed to educate and empower women to take charge of their financial futures.

Women have unique challenges and advantages in their finances. The gender pay gap and lack of confidence impair women¿s ability to succeed as investors. Women may take time out of the workforce to care for children, missing pay raises and promotions. Women still tend to outlive men requiring a larger retirement nest egg and more estate planning decisions. We will focus on the different financial planning issues at the various stages of life. Attend this seminar for the educational foundation for your financial journey.

Student Learning Outcomes:

Students will be able to assess their own financial status, identify their values, and document their financial goals. They will understand the basics of financial account structures, investments, insurance, and estate considerations.

This course builds upon the foundational knowledge presented in the Excel 365 Level 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that can compete at a high level.

Prerequisite: Excel Level 1 or equivalent experience

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365 (Desktop or Online): Part 2 ($21.73)

Please see CEU procedure and Student Learning Outcomes.

Time is a valuable resource that can be costly to a company when wasted. In this course you will develop communication strategies to minimize time loss, evaluate personal and organizational time-wasters, learn to establish meaningful priorities and determine ways to deal with disruptions and unanticipated drains on time. Additional topics include schedule planning, prioritizing, delegation and large project completion. This class is offered in partnership with Green River College.

For more information, please refer to our course outline. 

This is the fifth course in the Supervision Certificate (6 Class Series).

Creative problem-solving and effective decision-making skills are essential in today's workplace. Through the use of real-life case studies, discover four primary problem-solving tools, learn a format for group problem-solving, methods for effective decision-making and techniques to minimize conflict and dissension. This course concludes with an interactive problem-solving group exercise. Concepts taught in this course can be applied to all facets of life. This class is offered in partnership with Green River College.

For more information, please refer to our course outline. 

This is the sixth and final course in the Supervision Certificate (6 Class Series).

The evolution of technology has changed the way that HR manages many of its functions, including payroll. In this course you will learn the basics of the payroll process, how using HR technology can save time and money for your organization and the growing demand and importance of HR metrics. You will also discover state and federal recordkeeping requirements, what to keep in a personnel file and important HR technology terminology. This class is offered in partnership with Green River College.

This course is part of the HR Generalist Certificate Program (8 Class Series).

Learn how to use PivotTables to summarize, group, chart and analyze data effectively in Microsoft Excel.

Advances in technology have made it possible to store ever increasing amounts of data. Along with this, the need to analyze that data and gain actionable insight is greater than ever. You already have experience working with Excel and creating basic PivotTables to summarize data. But, Excel can do much more. Being able to harness the power of advanced PivotTable features and create Pivot Charts will help you to gain a competitive edge. You will not only be able to summarize data for you to analyze, but also organize the data in a way that can be meaningfully presented to others. This leads to data-driven business decisions that have a better chance for success for everyone involved. During this class, the instructor demonstrates the concepts while you perform the tasks at the same time.

Required: 

• Microsoft Excel for Office 365/2021: Data Analysis with PivotTables ($15.22)
• Access to Microsoft Excel

Pre-Requisites: Basic experience with Microsoft Excel.

Please see CEU procedure and Student Learning Outcomes.

Your Project Management Plan is approved and accepted. What's next? This course shares best practices for implementing and controlling the project to success. Learn how to manage quality, develop and manage a project team, effectively communicate, manage risk and engage stakeholders. Key tools and techniques and valuable tips will be introduced, shared and applied - all to ensure that your project is successful. This class is offered in partnership with Green River College.

Prerequisite: Project Management Basics: Initiating the Project

TEXTBOOKS (available through Amazon)

• Required The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642
• Recommended Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816

This is the third required course in the Project Management Certificate Part A (3 Class Series). For complete details about our Project Management Certificate Program, visit our Project Management Certificate overview.

PMBOK® is a registered mark of the Project Management Institute, Inc.

We are now living in the age of big data. Data is being collected all the time and for increasingly detailed transactions. This can lead to an overwhelming amount of data, which brings about a need for people who can analyze large amounts of data quickly. Fortunately, Excel provides Power Pivot to help you organize, manipulate, and report on your data in the best way possible. Since a tool is only as good as the person using it, it is important to gain a solid understanding of Power Pivot to maximize your effectiveness when analyzing data.

Prerequisite: Excel Level 1 or equivalent experience

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365/2021: Data Analysis with Power Pivot $15.22

Please see CEU procedure and Student Learning Outcomes.

How do you grab and maintain an audience's focus when you're asked to present important information? By being clear, organized, and engaging. Today's audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint 365, you will gain the ability to organize your content, enhance it with high-impact visuals, and deliver it with a punch. In this course, you will use PowerPoint 365 to begin creating engaging, dynamic multimedia presentations.

Required: 

• Access to Microsoft PowerPoint
• Microsoft PowerPoint for Office 365 (Desktop or Online): Part 1 ($21.73)

Please see CEU procedure and Student Learning Outcomes.

Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career.

First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.

Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.

Join us for a free information session. During this session, the Leadership and Supervision Instructor will discuss how this certificate will help you acquire the interpersonal skills needed to interact successfully in a supervisory role. Registration required.

See overview to learn more about this Certificate.