Business & Finance   

Join us for a free information session. During this session, the Leadership and Supervision Instructor will discuss how this certificate will help you acquire the interpersonal skills needed to interact successfully in a supervisory role. Registration required.

See overview to learn more about this Certificate.

Develop your leadership, communication, motivation, and problem-solving skills with the Supervision Certificate. Through a series of six courses, you will acquire the interpersonal skills needed to interact successfully in a supervisory role. Topics include turning negative situations into positive outcomes; identifying your leadership traits through personal assessment; leading effective meetings; providing feedback; establishing priorities; problem-solving techniques, and more! This class is offered in partnership with Green River College. 

See overview to learn more about this Certificate. Earn the certificate by taking the courses individually or register for the series and save.
 

We all encounter difficult people. Whether you are a supervisor, a customer service professional, or you have a challenging coworker, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult; types of difficult people; tools and techniques for resolving issues; coping strategies for the effects of difficult people; conflict management strategies; and practical application. This class is offered in partnership with Green River College.

For more information, please refer to our course outline.

This is the first course in the Supervision Certificate (6 Class Series).

How do you grab and maintain an audience's focus when you're asked to present important information? By being clear, organized, and engaging. Today's audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint 365, you will gain the ability to organize your content, enhance it with high-impact visuals, and deliver it with a punch. In this course, you will use PowerPoint 365 to begin creating engaging, dynamic multimedia presentations.

Required: 

• Access to Microsoft PowerPoint
• Microsoft PowerPoint for Office 365 (Desktop or Online): Part 1 (appx $22.82)

Please see CEU procedure and Student Learning Outcomes.

Learn how to capitalize on your personal leadership style to achieve workplace goals. In this course, you will identify your leadership through personal assessment; learn the difference between leadership and management; recognize the "being" and "doing" of leadership; and develop the innate motivating techniques that transform employee attitudes and enhance cooperation and teamwork. Other topics include understanding the leadership management balance and SMART goal development. This class is offered in partnership with Green River College.

For more information, please refer to our course outline.

This is the second course in the Supervision Certificate (6 Class Series).

Discover the science and art of effective project management, and learn why 75 percent of all projects fail! Summarize the five Process Groups, 10 Knowledge Areas and 49 processes recommended for application in the PMBOK® Guide (Project Management Body of Knowledge). Learn about the Initiating Process Group, and discover how to develop a business case, create a Project Charter, identify and document stakeholders and effectively present a project to decision-makers using a winning methodology. This class is offered in partnership with Green River College.

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TEXTBOOKS (available through Amazon)

• Required: The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642
• Recommended: Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816

This is the first required course in the Project Management Certificate Part A (3 Class Series). For complete details about our Project Management Certificate Program, attend a free Project Management Information Session and/or visit our Project Management Certificate overview.

PMBOK® is a registered mark of the Project Management Institute, Inc.

This seminar is designed to educate and empower women to take charge of their financial futures. Women possess unique challenges and opportunities when it comes to managing their finances. Learn how to navigate challenges such as the gender pay gap and societal expectations, as well as career breaks for family care, which can affect career progression. Additionally, women's longer life expectancy means they often need more substantial retirement savings and comprehensive estate planning. Our seminar will address the specific financial planning needs at various life stages, providing you with the knowledge and confidence to navigate your financial journey. Join us to build a solid educational foundation for your financial success. Everyone (ages 18+) is welcome.

Student Learning Outcomes: Students will develop a foundation of education for financial literacy to give them more confidence making decisions on their own or working with a financial professional.

Discover why some meetings fail and learn proven techniques for making meetings more productive. Gain tips related to the four essentials of productive meetings: planning, participating, presenting and producing. Other topics include meeting formats and when to vary them, responding to conflict in a meeting and meeting follow-through. A key component of this course is utilizing effective communication strategies before, during and after your meetings.

For more information, please refer to our course outline.

This is the third course in the Supervision Certificate (6 Class Series).

Part 1 of the Inclusive Leadership & Intentional Decision-Making Series.

Explore how leaders and managers can create environments where everyone can thrive. Through interactive discussions, case studies, and self-reflection, participants examine how individual habits and organizational systems shape opportunity and belonging. The workshop emphasizes both the shared goal of strong, healthy teams and the specific steps needed to ensure all members can contribute fully. By the end of the session, leaders will have a clearer understanding of their role in shaping inclusive cultures and will leave with practical strategies to drive positive, lasting change in their organizations.

This class is offered in partnership with Clark College.

This three-part series explores how leaders can build inclusive cultures and make more intentional, accountable decisions that support equity and belonging. Through interactive discussions, real-world examples, and practical tools, participants will strengthen their ability to lead with clarity and purpose. This course is offered in partnership with Clark College.

This registration is for the full series; sessions can also be taken individually. Courses include:

• Building the Foundations for Inclusive Leadership
• Decision Making with Intention: Building a Culture of Choice
• Decision Making with Intention: From Theory to Practice 
   

Want more creative, motivated employees who are eager to work hard and satisfy both internal and external customers? Good leaders empower their employees to feel confident, valued and motivated. In this course discover what motivates people, how to resuscitate motivation and how personality affects motivation. You will also learn how to give clear and motivating directions, set realistic and achievable standards and provide effective feedback, praising good results and correcting unsatisfactory performance. This class is offered in partnership with Green River College.

For more information, please refer to our course outline.

This is the fourth course in the Supervision Certificate (6 Class Series).

The top financial goal is retirement planning. We know that if you don't plan for retirement, you can't plan on retirement. In this seminar, you will learn financial strategies to make better retirement planning decisions. You will learn about the tax implications of different retirement accounts, both now and in the future. By attending, you will become more confident in making financial decisions on your own or more comfortable working with a professional advisor. Adults only 18+

Key Topics Covered:

• Assessing if you are on track to meet your retirement goals.
• Understanding what happens to your retirement accounts and home upon death.
• How different retirement accounts, tax implications, and investment selections work together.

Student Learning Outcomes: The students will learn how the different types of retirement accounts, tax implications and investment selections work together to reach their retirement goals.

Part 2 of Inclusive Leadership & Intentional Decision-Making Series

This interactive workshop helps participants examine how decisions are made within teams, organizations, and communities, and how those choices affect different people. Emphasizing intentionality in who is included, who is impacted, and whose perspectives are considered, the session invites participants to reflect on everyday decisions, from policy development to meeting structures. Through hands-on practice, participants will learn tools and strategies to make decisions that are more thoughtful, accountable, and inclusive, strengthening processes at all levels of influence.

This class is offered in partnership with Clark College.

Gain clarity and direction in this one-day Strategic Planning Workshop. Learn a simple, practical framework to assess your current state, define priorities, and set measurable annual goals. Through guided reflection and peer discussion, you'll leave with a focused draft plan and the confidence to adapt your strategy as your business evolves.

This workshop is ideal for:

• Small business owners, founders, and managers who want clearer direction for the next phase of their business.
• Leaders who haven't done formal strategic planning and want a simple, approachable framework.
• Operators who need a supportive environment to step back from day-to-day work and think strategically.
• Open to anyone who wants professional guidance, peer interaction, and a repeatable strategic planning process they can refresh annually. 
   

Time is a valuable resource that can be costly to a company when wasted. In this course you will develop communication strategies to minimize time loss, evaluate personal and organizational time-wasters, learn to establish meaningful priorities and determine ways to deal with disruptions and unanticipated drains on time. Additional topics include schedule planning, prioritizing, delegation and large project completion. This class is offered in partnership with Green River College.

For more information, please refer to our course outline. 

This is the fifth course in the Supervision Certificate (6 Class Series).

Part 3 of Inclusive Leadership & Intentional Decision-Making Series

Move theory to action. Building on the foundational practices introduced in Part 1, this training focuses on applying intentional decision-making in real-world contexts, with an emphasis on sustainability, accountability, and lasting cultural change. Participants will engage with real case studies, practice using decision-making tools, and troubleshoot common challenges that arise when shifting organizational processes. This session provides the space and structure to refine strategies, ask critical questions, and build confidence in making thoughtful, inclusive decisions at all levels of leadership and influence.

The class is offered in partnership with Clark College

Creative problem-solving and effective decision-making skills are essential in today's workplace. Through the use of real-life case studies, discover four primary problem-solving tools, learn a format for group problem-solving, methods for effective decision-making and techniques to minimize conflict and dissension. This course concludes with an interactive problem-solving group exercise. Concepts taught in this course can be applied to all facets of life. This class is offered in partnership with Green River College.

For more information, please refer to our course outline. 

This is the sixth and final course in the Supervision Certificate (6 Class Series).

The evolution of technology has changed the way that HR manages many of its functions, including payroll. In this course you will learn the basics of the payroll process, how using HR technology can save time and money for your organization and the growing demand and importance of HR metrics. You will also discover state and federal recordkeeping requirements, what to keep in a personnel file and important HR technology terminology. This class is offered in partnership with Green River College.

This course is part of the HR Generalist Certificate Program (8 Class Series).

Organize, calculate, analyze, revise, update, and present your data in ways that help the decision makers in your organization. This course provides you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data analysis.

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365 (Desktop or Online) Part 1 (appx. $30.12)

Please see CEU procedure and Student Learning Outcomes.
 

Your Project Management Plan is approved and accepted. What's next? This course shares best practices for implementing and controlling the project to success. Learn how to manage quality, develop and manage a project team, effectively communicate, manage risk and engage stakeholders. Key tools and techniques and valuable tips will be introduced, shared and applied - all to ensure that your project is successful. This class is offered in partnership with Green River College.

Prerequisite: Project Management Basics: Initiating the Project

TEXTBOOKS (available through Amazon)

• Required The PMBOK® Guide - 7th Edition, Project Management Institute, Inc., 2021, ISBN-13: 978-1628256642
• Recommended Project Management Made Simple and Effective, Yeomans, 2016, ISBN-13: 978-1457549816

This is the third required course in the Project Management Certificate Part A (3 Class Series). For complete details about our Project Management Certificate Program, visit our Project Management Certificate overview.

PMBOK® is a registered mark of the Project Management Institute, Inc.

This course builds upon the foundational knowledge presented in the Excel 365 Level 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that can compete at a high level.

Prerequisite: Excel Level 1 or equivalent experience

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365 (Desktop or Online): Part 2 (appx $30.12)

Please see CEU procedure and Student Learning Outcomes.
 

Learn how to use PivotTables to summarize, group, chart and analyze data effectively in Microsoft Excel.

Advances in technology have made it possible to store ever increasing amounts of data. Along with this, the need to analyze that data and gain actionable insight is greater than ever. You already have experience working with Excel and creating basic PivotTables to summarize data. But, Excel can do much more. Being able to harness the power of advanced PivotTable features and create Pivot Charts will help you to gain a competitive edge. You will not only be able to summarize data for you to analyze, but also organize the data in a way that can be meaningfully presented to others. This leads to data-driven business decisions that have a better chance for success for everyone involved. During this class, the instructor demonstrates the concepts while you perform the tasks at the same time.

Required: 

• Microsoft Excel for Office 365/2021: Data Analysis with PivotTables (appx $15.98)
• Access to Microsoft Excel

 

Pre-Requisites: Basic experience with Microsoft Excel.

Please see CEU procedure and Student Learning Outcomes.
 

We are now living in the age of big data. Data is being collected all the time and for increasingly detailed transactions. This can lead to an overwhelming amount of data, which brings about a need for people who can analyze large amounts of data quickly. Fortunately, Excel provides Power Pivot to help you organize, manipulate, and report on your data in the best way possible. Since a tool is only as good as the person using it, it is important to gain a solid understanding of Power Pivot to maximize your effectiveness when analyzing data.

Prerequisite: Excel Level 1 or equivalent experience

Required: 

• Access to Microsoft Excel
• Microsoft Excel for Office 365/2021: Data Analysis with Power Pivot (appx. $15.98)

Please see CEU procedure and Student Learning Outcomes.