This Certified Medical Administrative Assistant (CMAA) course prepares you for positions working alongside medical providers performing a broad range of administrative duties. Medical administrative assistant duties can include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, and collecting copayments. They also communicate via the phone and patient portal while adhering to professional standards, legal requirements, and ethical guidelines.
In addition, this medical administrative assistant certification program covers essential competencies in medical office operations, including maintaining medical records, written and verbal healthcare communications, medical insurance fundamentals, and procedural and diagnostic coding. Training also covers revenue cycle processes, patient billing, daily financial practices, pharmacology basics, and office management principles. These skills reflect the real-world administrative responsibilities that medical administrative assistants perform on a daily basis.
Upon successfully completing this medical administrative assistant training program, you will be prepared for the CMAA certification exam offered by the National Healthcareer Association (NHA), a nationally recognized and highly respected healthcare certification provider. The curriculum includes targeted exam preparation activities, a CMAA mock exam, and workplace readiness instruction. This CMAA training program includes a voucher that covers the fee for the exam.