Sales   

This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers. You will also learn how developing and implementing a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy.

For details, including registration info: Customer Service Training.

Discover how you can easily convert a potential customer into a long-term asset. This course will help you lay the groundwork for repeat business and your future success with knowledge, planning skills, communication techniques, and the understanding of human nature.

For details, including registration info: Effective Selling.

This course provides a step by step process to become a great conversationalist as you use communication to build rapport and create trust, warmth, and respect.

For details, including registration info: Keys to Effective Communication.

If you've always dreamed of becoming successful in sales, this course is exactly what you need. You'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and more!
For details, including registration info: Professional Sales Skills.

In good times or tough ones, companies never stop looking for sales representatives who can help them meet their financial goals. This suite of three classes includes the Keys to Effective Communication, Effective Selling and Professional Sales Skills courses.

For details, including registration info: Sales Training Suite.