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Course Catalog > Leadership and Management

Situational De-Escalation Techniques   

Behavioral research indicates “violence is a process and not an event.” It leads us to examine the process, which starts with the escalation of individual behavior and leads to the overall acting out phase that in many cases ends in a conflict between police and citizens. This course will provide insight into the impact of implicit and explicit bias on behavior and the necessary skills for secondary officer intervention.

The Prevention Intervention Enforcement Recovery (P.I.E.R.) De-Escalation Model is a behavior prevention and intervention process that provides a pathway for you to successfully de-escalate the acting out behavior of citizens you may encounter. We will explain how the P.I.E.R De-Escalation Model will allow you to identify the two ways humans act out and provide you with the necessary skills to successfully de-escalate acting out behavior.

Topics Include

  • The P.I.E.R. De-Escalation Model
  • Implicit and explicit bias
  • Secondary officer intervention
  • AC4P™ Policing Model

Course Length

8 hours


Law enforcement and public safety executives, commanders, middle managers, line supervisors, administrators, and civilian supervisory personnel

Your Instructor

Bobby Kipper, former law enforcement officer, and founder and executive director of the National Center for the Prevention of Community Violence, is a best-selling author and expert on youth and community violence prevention and reduction. His expertise in the area of community and school violence prevention has been recognized by the White House, Congress, and several states across America.

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