Sign In   |   View Cart   |     |   Help
E-mail to a Friend
Return to Course Catalog

Course Catalog

Situational De-Escalation Techniques: Train-the-Trainer  

The growing trend of altercations between citizens and law enforcement has created a need for agencies to add de-escalation techniques to their policy and training. This two-day course will prepare you to conduct a model de-escalation training program at your agency.

Topics Include

  • The history of de-escalation techniques
  • The impact of de-escalation on officer safety
  • Developing a de-escalation policy
  • Civil obligations and de-escalation
  • The P.I.E.R. De-Escalation Model
  • AC4P™ Policing Model
  • Model de-escalation techniques/role play
  • Model behavior continuum
  • Impact of bias on behavior
  • Secondary officer intervention
  • Instructor presentations
  • Model exam


Command officers, training officers, academy personal, first line supervisors, and first line officers

Course Length

16 hours


Successful completion of IPTM's 8-hour Situational De-Escalation Techniques is preferred.

Your Instructor

Bobby Kipper, former law enforcement officer, and founder and executive director of the National Center for the Prevention of Community Violence, is a best-selling author and expert on youth and community violence prevention and reduction. His expertise in the area of community and school violence prevention has been recognized by the White House, Congress, and several states across America.

Related Courses




Registration and Fees

Full payment must accompany all registrations. You may register online at and pay with your Visa, MasterCard, Discover or American Express credit card, or you may download a Registration Form and mail it to IPTM with a check.

Cancellation/Refund Policy

Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Materials may be returned to IPTM in their original condition at the student's expense. Once IPTM has received and inspected them, the refund will be processed.

Due to the automated format of online independent study courses and Videos on Demand (VoDs), no refunds or substitutions can be made after registration.

Course Confirmations

A minimum number of registrations must be received for an in-person class to run as scheduled. When the minimum criterion has been met, written confirmation will be emailed to you.

Please do not make airline reservations until you receive written notification confirming that the course will run as scheduled.

Transportation and Lodging

Most locations are served by several major airlines. Ground transportation, food and lodging are the responsibility of the student. Special rates have been negotiated at select hotels in Jacksonville for IPTM students. For more information, please visit our Locations/Lodging page or call us at (904) 620-4786.