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Every successful professional uses financial information to support sound decision-making. The Certificate in Accounting and Finance for Non-Financial Managers is designed to demystify key financial concepts and accounting processes, equipping you with practical tools to boost your effectiveness and advance your career.

Foundations of Accounting and Financial Decision-Making
Begin by gaining a solid understanding of the seven steps in the accounting cycle and how financial data informs organizational decisions. Learn how to analyze resource allocation and assess financial performance to support strategic planning.

Understanding and Managing Cash Flow
Next, explore the critical role cash plays in business operations. Learn how non-financial managers can influence day-to-day cash activities, discover strategies to maximize cash flow, and understand your role in contributing to financial stability and success.

Advanced Financial Insights for Strategic Impact
Finally, develop the ability to interpret and evaluate the financial reports that drive your organization. Gain the skills to make informed decisions about budgeting, goal-setting, and performance evaluation—strengthening your impact within your team or department.

Certificate in Basic Game Design
Harness the power of games beyond entertainment.

Games are increasingly recognized as powerful tools for education, training, marketing, and other business applications. The Certificate in Basic Game Design offers a foundational understanding of both video and analog game design, with a special focus on non-entertainment uses such as learning, engagement, and simulation.

Course 1: Introduction to Game Design (Prerequisite for Intermediate)

In this course, you’ll explore the core principles of game design. Learn how to identify game mechanics and actions ("verbs") used in various game types, and discover key activities involved in developing a game concept. You'll gain the tools to flesh out a game idea effectively and enhance your collaboration with developers—laying the groundwork for a successful design experience.

Course 2: Intermediate Game Design

Building on the foundation from the first course, this module dives into the video game design process, explores major video game genres, and introduces you to a game development application. You'll apply what you've learned by beginning the journey of creating your own game project.

How do you manage the finances of a business? Whether you are an entrepreneur, running a family business, or just looking to advance your career and add to your skill set, this Bookkeeping Certificate will provide you with the knowledge needed to measure, and manage, the financial health of your business. This program focuses on cash basis accounting.

No one will care more about the financial health of your business than you! It’s imperative that you understand how the process works and are able to complete the accounting cycle accurately and in a timely fashion. Even if you plan to outsource your bookkeeping needs, you should still understand how the process works. No one should be clueless when it comes to the finances of their business.

The Bookkeeping Certificate courses must be taken in the below order (the classes build off each other):

- Understanding Debits and Credits

- General Ledger and Month End Procedures

- Closing Procedures and Financial Statements

Customer Service Excellence Training

Customer service has become a cornerstone of business success in today’s world. As technology continues to evolve, the importance of human interaction in customer relations only grows. Whether it’s about retaining loyal customers, serving your audience, or converting inquiries into sales, outstanding customer service is critical for organizational growth and success.

In this course, you will learn to enhance your customer service skills to elevate your career, improve productivity, and contribute to your organization’s success. Additionally, you’ll discover extraordinary customer service techniques that go beyond the basics and can’t be found anywhere else.

Introduction to eMarketing

This course provides a fundamental yet advanced introduction to eMarketing, covering essential techniques such as improving email promotions, analyzing website traffic, optimizing for search engines (SEO), and successfully implementing online advertising strategies.

Relevant for all types of organizations—businesses, non-profits, and government agencies—this course is designed for beginners with no prior eMarketing experience, as well as advanced professionals seeking the latest trends and strategies. Whether you're just starting or looking to expand your knowledge, our expert instructors will provide cutting-edge insights and answer your toughest questions.

Entrepreneurship and Business Planning Certificate

Boost your chances of success for your new or small business while minimizing risks. This comprehensive course covers the latest strategies for planning your business, brainstorming business ideas, and understanding key steps in the startup process.

You’ll learn how to create a business plan, assess business feasibility, and develop management and financial plans. The course also provides a step-by-step approach to attracting and retaining customers, with a focus on customer-driven marketing decisions and building a strong brand identity.

By the end of this certificate, you will be able to:

• Identify the essential skills and abilities required of successful entrepreneurs and how to acquire them

• Set clear goals to guide your business’s growth

• Develop an outline for a solid business plan

• Implement effective techniques to manage and market your new business

Leadership Development for Gen Y (Born 1980-1999)

Designed specifically for future leaders in Gen Y (born 1980-1999), this certificate provides practical insights into advancing your leadership potential and making a meaningful impact in both the workplace and in society.

What You’ll Learn:

• Identify Your Leadership Style and how to apply it effectively

• Strategies for task completion while building strong relationships with your team

• The importance of social perception in adapting to workplace changes

• How to harness emotional intelligence to lead in a positive and impactful way

• Techniques for addressing and overcoming challenging goals

Additionally, you’ll uncover the unspoken strategies that successful leaders use to influence others and the key do’s and don’ts of effective leadership.

Course Outcome:

By the end of the three-course certificate, you’ll walk away with:

• A new understanding of leadership principles

• A toolbox of leadership skills ready to implement in your career

• Practical knowledge to accelerate your leadership development and enhance your impact in the workplace

Management Skills for Supervisors, Managers, and Emerging Leaders

Enhance your leadership capabilities with this comprehensive program designed for supervisors, managers, and emerging leaders. A strong foundation is key to success, and this course will help you develop the skills to effectively manage your employees and teams.

What You'll Learn:

• How to create clear expectations, engage, and motivate employees to increase your effectiveness

• The principles of collaborative management and how to strengthen your collaborative skills for team and organizational success

• Strategies for managing different generations in the workplace, including what motivates each generation, what incentives they respond to, and what messages they value

Master Modern Marketing: Integrate Print & Digital for Maximum Impact

Marketing is evolving—and so should you. Discover the cutting-edge strategies and timeless principles that are shaping today’s most effective marketing campaigns. In a world where digital dominates, a surprising trend has emerged: younger generations are embracing print media alongside digital content. This opens up an exciting new frontier—integrated marketing, where traditional and digital tactics work hand-in-hand to amplify your message and results.

In this advanced course, you’ll explore the powerful synergy between print and digital marketing, and gain practical tools that lead to real-world success:

• Advanced marketing frameworks like RFM (Recency, Frequency, Monetary) analysis, AIDA (Attention, Interest, Desire, Action), and the 3-30-3 principle—each giving you a competitive edge in campaign design and targeting.

• Copywriting secrets that engage and convert—plus straightforward steps to edit and polish your message for maximum clarity and impact.

• Insights into consumer behavior trends that highlight the growing value of tangible, printed media in the digital age.

• Actionable strategies for creating cohesive, cross-channel campaigns that use the strengths of both print and digital to deepen engagement and drive results.

Whether you're a marketer, business owner, or professional looking to sharpen your edge, this course equips you with the knowledge and skills to succeed in today’s hybrid media landscape.

Flexible enrollment—start any month.
Gain the expertise that sets you apart and makes your marketing—and your value in the workplace—stronger than ever.

Course Title: Video Marketing: Harnessing the Power of Visual Storytelling

Course Overview:
Video marketing is one of today’s most powerful and fast-growing marketing tools. Studies show that shoppers who view product videos are 144% more likely to add items to their cart. Additionally, video content optimized for SEO is 53% more likely to appear on the first page of Google search results.

This course explores how to effectively use video to tell compelling stories that engage audiences, evoke emotion, and drive action. You’ll learn how to plan, produce, and promote videos that not only capture attention but also convert viewers into loyal customers.

Why Video Works:

• Storytelling: Video allows brands to connect with their audience on a deeper level through storytelling.

• Emotional Impact: Unlike text alone, video can trigger emotional responses that influence decision-making.

• SEO Advantage: Video content improves visibility and search rankings, helping your message reach more people.

Learning Outcomes:
By the end of this course, participants will be able to:

• Understand the impact and psychology of video in marketing

• Create engaging video content with a clear message and brand voice

• Implement video SEO best practices to boost discoverability

• Use video to build trust, increase conversions, and enhance customer loyalty

Program Title: Certificate in Nonprofit Administration

Program Overview:
In today’s fast-paced and competitive environment, nonprofits must be managed with the same strategic mindset as for-profit businesses. Success depends on the ability to generate revenue, evaluate programs effectively, and lead a productive team—all while staying true to your mission.

The Certificate in Nonprofit Administration provides practical, up-to-date training tailored to the unique challenges of nonprofit leadership. This program focuses on two critical areas: revenue generation and program evaluation. You’ll gain valuable insights and tools from experienced instructors who work closely with nonprofit organizations and understand what it takes to thrive in the sector.

Whether you're a nonprofit leader, staff member, or aspiring professional, this certificate will equip you with the knowledge and skills to drive impact and sustainability within your organization.

What You’ll Learn:

• Strategies for sustainable revenue generation in nonprofits

• Methods for evaluating programs and measuring outcomes

• Best practices for nonprofit financial and operational management

• How to increase team productivity and organizational effectiveness

Businesses are turning to podcasting to grow their brand and connect with customers. People with a niche hobby are turning podcasts into a business. Podcasting is experiencing a rebirth as mobile devices are everywhere. The intimate nature of the audio medium allows potential clients to get to know who you are and determine if you are the kind of company with which they want to do business.  Learn how to take your business or hobby and turn it into a podcast.  This step-by-step class will take you from start to finish and cover the required elements needed to get your show online.  Come to class with your idea and end with your show online for all to hear.

Gain insights into your data using business intelligence software – Power Business Intelligence. Power BI is a widely used business analytics service offered by Microsoft. Power BI Desktop is a complete data analysis and report creation tool that you install for free.

Discover the process of creating interactive reports. Integrate financial, marketing, or any other source data in your accounting system, Excel, or on the Web. Streamline the data to what is needed using Power Query. Create charts, maps, and other visuals to see your data in real time.

Delve further into Power Query to ETL (Extract, Transform and Load) your data. Build the Data Model using relationships and DAX (Data Analysis Expressions). Utilize Time Intelligence functions to view YoY or YTD reports. Add user friendly features to enhance your reports and analyze your results.

This certificate will enhance your skills in data analysis, giving you greater insight into your organization’s performance and allowing you to make more informed decisions.

This Certificate must be taken in the following order:

- Introduction

- Intermediate

- Advanced

Save time, track money, and get important insights with QuickBooks Online. QuickBooks Online is the leading online accounting platform. It is the preferred choice for small business managers, owners, bookkeepers and accounting professionals. There are patches and regular automatic upgrades to the software.

Get a comprehensive understanding of QuickBooks Online. Then learn how to work with more advanced QuickBooks Online topics. 

A free trial version of the software is provided to use during the class. 

Get in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. 

Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.

Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks.

Introduction to Social Media must be taken before Marketing Using Social Media and Integrating Social Media in Your Organization. 

Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers.

Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.

Take home practical information along with tips and techniques that can be applied at your job immediately.

The Basics of Bookkeeping: Keeping Track of Your Business Finances

How do you track the day-to-day financial transactions of your business? Whether you’re advancing in your career, running your own business, or working in a family enterprise, understanding the numbers is essential.

This course will teach you the fundamentals of bookkeeping, helping you understand how to record every penny that comes into and out of your business. You’ll learn how to create a chart of accounts that fits your needs and track both income and expenses accurately.

Key Learning Outcomes:

• Understand debits and credits and how they affect your financial statements

• Learn how to label accounts correctly and the importance of each category

• Discover bookkeeping terminology and what it means for your financial health

• Gain insight into the end-of-cycle process and understand the significance of your financial statements

• Even if you outsource your bookkeeping, you’ll have a solid understanding of what happens with your business’s finances and the importance of staying informed

By the end of this course, you will know where the numbers go, why they go there, and how to make sense of them!

Workplace Communication Certificate

Effective communication is essential to career success and organizational effectiveness—now more than ever. This certificate program offers comprehensive, hands-on training in the key areas of workplace communication, equipping you with practical tools you can apply immediately.

What You’ll Learn:

• Conflict Management
  Learn a proven conflict resolution model and take home practical strategies to manage and resolve workplace conflicts effectively.

• Negotiation Skills
  Work with an expert to strengthen your ability to negotiate win-win outcomes—helping others get what they want while achieving your own goals.

• Personality Profiles
  Explore how personality differences affect communication styles and team dynamics. Use personality insights to boost collaboration and performance at work.

Why Take This Certificate:

• Gain tools you can use right away in real-world scenarios

• Learn from popular, experienced instructors

• Improve your interpersonal effectiveness and leadership potential

Whether you’re a manager, team member, or aspiring leader, this program will help you communicate more clearly, manage challenges more smoothly, and build stronger working relationships.