If you are unable to log in or forgotten your username, please follow the instructions below.

To recover your Username:

1. Enter the email address* associated with your student account.

2. Click on the ôFind my Usernameö button

3. An email will be sent to you that includes any username associated with your email address.
    *Note: The email address must be the same as the one you entered when creating your profile.

Enter the email address you used for registration.

Please do not create a duplicate account. This will remove access to your class history. Email to olli@sfsu.edu for assistance. Include the classes you'd like a seat held in and we'll hold your spot while the password is sorted.

If you are unable to log in or forgotten your password, please follow the instructions below.

If you continue to have trouble, please contact our registration office.

To reset your Password:

1. Enter the unique username associated with your student account.

2. Enter the email address* associated with your student account.

3. Click on the ôReset my Passwordö button

4. An email will be sent to you with a temporary password for you to access your account.
    *Note: The email address must be the same as the one you entered in your profile.

Enter the email address and username you used for registration.

Please do not create a duplicate account. Email to olli@sfsu.edu for request assistance. Please provide up to 24 hours for a response. Include the classes or memberships you'd like and we'll make sure your seat is held while the password issue is resolved. Thank you!