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Welcome to the Osher Lifelong Learning Instituteat Sierra College Sierra College is closed on Fridays through August 9th Summer2024 Term Dates: (M) June10 (Th) July 25 To register for Summer 2024 courses you must have an active 2023-2024 membership (August 1, 2023 - July 31, 2024) or place a membership in your cart before selecting courses. > ABOUT OLLI > FAQs (Frequently Asked Questions)

FAQs (Frequently Asked Questions)   

Class Confirmations
You will receive an email confirmation once you have registered. If you do not find it in your inbox, check your spam, junk, and/or promotions folders. 

How do I get my Zoom link? 
Zoom links are sent to all students via email. You will receive the Zoom links with your emailed course confirmation. We will also send the links the morning of your course start date. 

I can't find my Zoom link! 
If you can't find your Zoom link, please contact us at olli@sierracollege.edu. 

Online-Zoom Class Recordings 
If your Online OLLI Zoom class is scheduled to be recorded, this recording icon and/or message will on your emailed course confirmation (in addition to on this website, on each class listing that is being recorded): 

 *This class is being recorded. *Recordings will expire after 30 days.

Zoom class recording links will be automatically emailed to all students registered in each course once available. Please wait at least 24 hours, after a class has ended, before requesting the class recording link be emailed to you. Each class recording will expire after 30 days has past – as is Sierra College policy.

On-Ground Classes
Do not come to class if you are experiencing any COVID-19 symptoms. 

Campus Closure
Official campus closure information will be available at: www.sierracollege.edu, on the OLLI website: www.sierraolli.org 
NCC Alert Line (530) 274-5300, OLLI Office (916) 781-6290

Cancellations and Refund Policy
If we are forced to cancel a class due to instructor cancellation, technical difficulties, or low enrollment, you will be notified by either email or phone using your supplied contact information and given a full refund of the course fee. The membership fee is non-refundable. If you cancel a course registration 3 business days prior to the start date, you will receive a full refund on the course fee. If you cancel within 3 business days prior to the course start date a refund will be given, less a $10 processing fee.

Field Trip Cancellations and Refund Policy
If we have to cancel a field trip you will receive a full refund. If you cancel a field trip it must be canceled at least 2 weeks prior to the field trip to receive a refund. Overnight field trips require a 30-day cancellation notice. 

Be Our Guest
Non-members are invited to join us for a class session of your choice to experience the OLLI program. Pick a class that interests you and call the OLLI office at (916)781-6290 to reserve you guest pass and check space availability.

Parking Permits
Parking permits are required on the main Sierra College campuses (Rocklin and Nevada County). A complimentary parking permit will be mailed to registered members and instructors of in-person classes happening at either campus.

  • If you have not received your mailed parking permit prior to class, you can visit the Admissions and Records office at the Nevada County Campus to claim one before your class or purchase a daily parking permit from the dispensers in the parking lots for $3 per day.
  • If you do not display a parking permit you will receive a parking ticket.
  • Do not park in Staff or ADA parking unless you have a valid permit.
  • Roseville Center has free street and garage parking (so classes here do not require a parking permit).


Make a Payment
While we do not currently offer payment plans at OLLI at Sierra College, there are times when orders do not go through properly, for one reason or another. If you have an OLLI balance or bill that is due, please sign-in to your existing account, go to the Account Overview page and click on Make a Payment. For more detailed, step-by-step instructions on how to make a payment Online: Click Here!

 

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