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- Customer Management & Organization
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Learn about affordable or free CRM (Customer Relationship Management) tools to prevent clients from falling through the cracks. The class covers tracking leads, automating follow-up reminders, and maintaining organized contact lists while focusing on business growth.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class or the whole series at a discount.
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- Customer Management & Organization
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Learn about affordable or free CRM (Customer Relationship Management) tools to prevent clients from falling through the cracks. The class covers tracking leads, automating follow-up reminders, and maintaining organized contact lists while focusing on business growth.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class or the whole series at a discount.
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- Digital Networking & Online Presence
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Build professional networks in the digital age through optimized LinkedIn profiles, effective outreach emails, and connections with local networking groups online. The class covers etiquette in digital professional spaces to foster lasting connections.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class or the whole series at a discount.
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- Digital Networking & Online Presence
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Build professional networks in the digital age through optimized LinkedIn profiles, effective outreach emails, and connections with local networking groups online. The class covers etiquette in digital professional spaces to foster lasting connections.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class or the whole series at a discount.
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- Digital Tools for Small Business Success (FULL SERIES)
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Enroll in one class session or all six sessions of the series at a discount. Build the digital foundation your business needs to grow. In this practical, hands-on course, you’ll learn how to establish and maintain a professional online presence, streamline daily operations with AI-enhanced productivity tools, and implement simple customer relationship management (CRM) systems to track leads and automate follow-ups. We’ll explore cloud-based file sharing and collaboration, social media content creation and scheduling, and smart digital networking strategies to expand your reach. By the end of the course, you’ll have the tools—and the confidence—to work more efficiently, connect more effectively, and position your business for long-term success.
Class sessions included in this course series:
Note: No class Monday, May 25 for Memorial Day
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- Digital Tools for Small Business Success (FULL SERIES)
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Enroll in one class session or all six sessions of the series at a discount. Build the digital foundation your business needs to grow. In this practical, hands-on course, you’ll learn how to establish and maintain a professional online presence, streamline daily operations with AI-enhanced productivity tools, and implement simple customer relationship management (CRM) systems to track leads and automate follow-ups. We’ll explore cloud-based file sharing and collaboration, social media content creation and scheduling, and smart digital networking strategies to expand your reach. By the end of the course, you’ll have the tools—and the confidence—to work more efficiently, connect more effectively, and position your business for long-term success.
Class sessions included in this course series:
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- Estate Planning Essentials
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Planning ahead can bring clarity and peace of mind for you and your loved ones. In this two-hour informational workshop, participants will learn about the core documents commonly recommended for estate planning in Washington State, including Wills, Durable Powers of Attorney, and Advance Health Care Directives. The session will also introduce key concepts related to trusts and the probate process, helping you understand how these tools can work together in a basic estate plan. Participants will gain an overview of what these documents typically include, what they can legally address in Washington, and what to expect when preparing them.
Note: This workshop is intended for educational and planning purposes only and does not constitute legal advice.
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- File Sharing & Secure Cloud Storage
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Safe and efficient document storage using Google Drive, OneDrive, or iCloud for personal and business needs. Topics include folder organization, sharing permissions, password protection, and accessing files from any device.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class or the whole series at a discount.
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- File Sharing & Secure Cloud Storage
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Safe and efficient document storage using Google Drive, OneDrive, or iCloud for personal and business needs. Topics include folder organization, sharing permissions, password protection, and accessing files from any device.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class or the whole series at a discount.
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- Making a Living Where You Live: Turning Skills and Resources into Income
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This course is designed for people interested in creating or supplementing income using the skills, interests, and resources they already have. With a focus on rural and coastal communities, participants will explore practical ways to identify opportunities close to home—such as services, small-scale business ideas, seasonal work, or side income—without needing to start a large business or make major investments.
Topics include identifying personal skills and assets, understanding local demand, simple pricing and budgeting, and taking first steps toward testing an idea. The course emphasizes realistic, place-based approaches that fit the rhythms of coastal living.
Scholarships are available through the Pacific County Economic Development Council for the Ilwaco session. Email info@pacificcountyedc.org for the application.
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- Making a Living Where You Live: Turning Skills and Resources into Income
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This course is designed for people interested in creating or supplementing income using the skills, interests, and resources they already have. With a focus on rural and coastal communities, participants will explore practical ways to identify opportunities close to home—such as services, small-scale business ideas, seasonal work, or side income—without needing to start a large business or make major investments.
Topics include identifying personal skills and assets, understanding local demand, simple pricing and budgeting, and taking first steps toward testing an idea. The course emphasizes realistic, place-based approaches that fit the rhythms of coastal living.
Thanks to the generous sponsorship of Alliance for a Better Community, this course is offered free of charge.
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- Managing Facebook & Instagram for Business
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Mastering Meta Business Suite for busy business owners. The course covers scheduling posts in advance, responding professionally to customer messages, and interpreting basic Insights to understand follower engagement.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class or the whole series at a discount.
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- Managing Facebook & Instagram for Business
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Mastering Meta Business Suite for busy business owners. The course covers scheduling posts in advance, responding professionally to customer messages, and interpreting basic Insights to understand follower engagement.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class or the whole series at a discount.
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- Modern Productivity: AI in Office & Google
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Explore AI features integrated into everyday tools. The course demonstrates how to use AI assistance in Google Docs and Microsoft Word to draft emails, summarize meeting notes, and work with spreadsheets more efficiently. Discussion of when free tools are sufficient versus when paid options may be beneficial.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class session or the whole series at a discount.
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- Modern Productivity: AI in Office & Google
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Explore AI features integrated into everyday tools. The course demonstrates how to use AI assistance in Google Docs and Microsoft Word to draft emails, summarize meeting notes, and work with spreadsheets more efficiently. Discussion of when free tools are sufficient versus when paid options may be beneficial.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class session or the whole series at a discount.
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- Web and Social Media Basics for Businesses
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Identify which digital platforms truly matter for business operations. This class compares website builders versus social media pages to help business owners decide where to invest time and energy. Creating professional-looking digital "storefronts" within budget constraints.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class session or the whole series at a discount.
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- Web and Social Media Basics for Businesses
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Identify which digital platforms truly matter for business operations. This class compares website builders versus social media pages to help business owners decide where to invest time and energy. Creating professional-looking digital "storefronts" within budget constraints.
This class session is part of the course series, Digital Tools for Small Business Success. Enroll in this class session or the whole series at a discount.
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