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Course Catalog

Hostage Crisis Negotiations - Level I   


The first in a series of three progressive courses, IPTM’s Hostage Crisis Negotiations – Level I addresses the fundamental skills of a successful negotiator. We will prepare you to work as part of an agency negotiation team by teaching you the skills required to respond to a hostage incident or a person in crisis and de-escalate the situation.

You will learn techniques for engagement, de-escalation, team roles and responsibilities, managing intelligence, equipment use and set-up, as well as strategies to overcome resistance and emotional arousal.

Challenging practical exercises are an integral part of the course and provide you with an opportunity to practice and improve your negotiation skills.

Topics Include

  • Introduction to negotiation
  • Negotiation philosophy
  • Negotiation team responsibilities
  • Negotiation techniques
  • Behavioral profiles
  • Initial response and team set-up (Negotiation Operations Center)
  • Personnel and equipment resources
  • Information gathering and maintenance
  • Stress management
  • Use of force issues
  • Practical training exercises: individual, pair and team


You must be a sworn member of law enforcement or corrections, hostage negotiator, patrol officer, military investigative personnel, non-law enforcement member of a crisis negotiation team, mental health professional or clergy member supporting law enforcement activities. Requests for exceptions must be approved by IPTM.

This course is restricted to sworn and non-sworn law enforcement personnel.

Course Length

40 hours


For Florida Officers, this course will not qualify for Salary Incentive Credit for FDLE course “Hostage Negotiation."

This course meets the Florida Department of Law Enforcement/CJSTC standards and national standards.

Related Courses

What Our Students Are Saying

  • “The lecture helped tremendously, but the exercises were extremely beneficial to the whole learning experience. Both instructors were absolutely fantastic!” – Ofc. P.C.
  • “Both instructors have a wealth of knowledge, open shared and conveyed throughout course. The practical exercises were awesome and allowed me to learn a lot about myself.” – Det. J.G.
  • “Scenarios were great.” – Lt. W.M.
  • “The in depth scenarios were very helpful.” – Ofc. A.S.
  • “Great course. Thanks!” – Sgt. Leon Co.
  • “Jim is an extremely good instructor. He knows the material and I enjoyed his teaching very much.” – Anon.
  • “Scenarios were awesome and built confidence. Encouraging and eye opening. Would love to take Level II.” – Cpl. M.B.
  • “Great instructors. High energy.” – Ofc. N.G.





Schedule Changes

This schedule is subject to change without notice. If you have not received an official confirmation email prior to the first day of class, please contact us at (904) 620-4786 or before traveling or making airline reservations.

Registration and Fees

Full payment must accompany all registrations. You may register online and pay with your Visa, MasterCard, Discover or American Express credit card, or you may download a Registration Form and mail it to IPTM with a check.

Cancellation/Refund Policy

Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Materials may be returned to IPTM in their original condition at the student's expense. Once IPTM has received and inspected them, the refund will be processed.

Due to the automated format of online independent study courses and Videos on Demand (VoDs), no refunds or substitutions can be made after registration.

Course Confirmations

A minimum number of registrations must be received for an in-person class to run as scheduled. When the minimum criterion has been met, written confirmation will be emailed to you. Please do not travel or make airline reservations until you receive written notification confirming that the course will run as scheduled.

Transportation and Lodging

Most locations are served by several major airlines. Transportation, food and lodging are the responsibility of the student. For information on training locations, please visit our Locations page or call us at (904) 620-4786. For courses in Jacksonville, the University of North Florida maintains a list of area hotels on the Campus Travel Management page.

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